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MyPond Hotel

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MyPond Hotel
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221 Reviews from our TripAdvisor Community

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Showing 217: English reviews
Port Alfred
1 review
Reviewed 28 October 2016

Beautiful, modern and chic hotel at a perfect location. If you're looking to get away from the hustle and bustle, this is the perfect spot. The hotel is beautifully decorated, the service is great. Great balance between nature and town

Review collected in partnership with this hotel

Helpful?
Thank nununkosi
Mypond, General Manager at MyPond Hotel, responded to this review

Dear nununkosi That you so much for the wonderful review. We appreciate your kind words and compliments. We hope that you will visit us again soon in the near future. Warm regards Sisonke Mapuma General Manager More 

East London, South Africa
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 21 October 2016

The location was fantastic. The staff were very friendly and courteous. The full English breakfast was well prepared and adequate. One could also sit outside on the grass lawn having breakfast, watching the river close by. The only downside was the extremely loud music coming from a place nearby called Barmuda, also on the banks of the Kowie River, playing... More 

Review collected in partnership with this hotel

Helpful?
Thank boblin2010
Mypond, General Manager at MyPond Hotel, responded to this review

Dear boblin2010 Thank you so much for the positive feedback. We appreciate the wonderful compliments. We are looking at the issue with Bermuda and we trust that there will be no disturbances during your next visit. We hope to welcome you back soon. Warm regards Sisonke Mapuma General Manager More 

Port Alfred
1 review
Reviewed 19 October 2016

As previously stated. I know the staff are students, but if they are first years then they need to be closely supervised. Everyone was super friendly and really tried hard, but some basics were missing.

Review collected in partnership with this hotel

Helpful?
Thank roslyng756
Mypond, General Manager at MyPond Hotel, responded to this review

Dear roslyng756 Thank you for your feedback. We will continue to supervise and train all the students and ensure that we all deliver excellent service. Warm regards Sisonke Mapuma General Manager More 

Port Alfred
1 review
Reviewed 18 October 2016

please change the box beds(double) very bouncy like a water bed. really did not have a good nights sleep. the breakfast was superb and the service amazing. it is problematic if you are not able to check in before 2pm especially if you traveled very far.

Review collected in partnership with this hotel

Helpful?
Thank 210charmainea
Mypond, General Manager at MyPond Hotel, responded to this review

Thank you very much for your feedback. We always advise guests to let us know beforehand if they require an early check in and we always accommodate them. We are glad you enjoyed your stay and we look forward to your next visit. Warm regards Sisonke Mapuma General Manager More 

Port Alfred
1 review
Reviewed 5 October 2016

It was truly a wonderful and serene place to stay and the staff made us feel very welcome. It was such an enjoyable experience!!!Stuff strives to make all requests perfect upon arrival. I would recommend My Pond Hotel to everyone it is surely a lovely place to stay at.

Review collected in partnership with this hotel

Helpful?
Thank zandileg
Mypond, General Manager at MyPond Hotel, responded to this review

Dear zandileg Thank you so much for the kind words, they are really appreciated. We are happy to know that you had a wonderful stay. We trust that you will visit us again very soon. Warm regards Sisonke Mapuma General Manager More 

Port Alfred
1 review
Reviewed 4 October 2016

Hubby and I celebrated our anniversary and came to the hotel for the weekend. What a lovely room. So spacious and modern. The staff service at reception and at the restaurant was excellent. I have recommended the hotel to my friends.

Review collected in partnership with this hotel

Helpful?
Thank nadinev223
Mypond, General Manager at MyPond Hotel, responded to this review

Dear nadinev223 Thank you for choosing MyPond Hotel to celebrate such a wonderful occasion. We are glad that we made it memorable and special for you. We look forward to hosting you and your friends soon. Warm regards Sisonke Mapuma General Manager More 

Port Alfred
1 review
Reviewed 4 October 2016

My husband and I stayed for the weekend as we were attending a wedding. The place is gorgeous and very modern. We did not have any trouble with noise or distractions. It is clean and the staff very friendly. The breakfast was excellent and they were very accommodating when I requested something outside of their menu. I would certainly return... More 

Review collected in partnership with this hotel

Helpful?
Thank Queen Z
Mypond, General Manager at MyPond Hotel, responded to this review

Dear Queen Z Thank you so much for writing such a great review. We are glad that you had a wonderful stay. Thank you for the compliments, I will share them with the rest of the team. We look forward to welcoming you back in the near future. Warm regards Sisonke Mapuma General Manager More 

Queenstown, South Africa
2 reviews
Reviewed 26 September 2016

Neat , clean, comfortable accommodation - everything was working ! Excellent service from the staff - from the minute we called to book a room until we checked out after breakfast ! Felt like home away from home.

Review collected in partnership with this hotel

Helpful?
Thank Sharon K
Mypond, General Manager at MyPond Hotel, responded to this review

Dear Sharon K Thank you for the great compliments, they are highly appreciated. We are glad your stay was comfortable and beyond satisfactory. We look forward to your next visit. Warm regards Sisonke Mapuma General Manager More 

Jeddah, Saudi Arabia
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 26 September 2016

Myself and two friends had a lovely dinner at MyPond hotel last week. It was quite, but then again it was a Monday night. We all chose our 3-course meal from the set menu, so did not even spend too much time scoring the menu, though I did see some tempting dishes. The service was great and definitely worth the... More 

Helpful?
Thank EricaGet
Mypond, General Manager at MyPond Hotel, responded to this review

Dear EricaGet Thank you for visiting our Lily Restaurant. We are glad you enjoyed every part of your dining experience. And a special thank you to Bev for inviting you and I trust that we shall see you more often. Warm regards Sisonke Mapuma General Manager More 

Port Alfred
1 review
Reviewed 14 September 2016

Very comfortable experience not to be forgotten. we are from Gonubie and attended a wedding in Port Alfred and our experience of the My Pond hotel was very pleasant and we can recommend it to our friends.

Review collected in partnership with this hotel

Helpful?
Thank F2618MMchristianf
Mypond, General Manager at MyPond Hotel, responded to this review

Dear F2618MMchristianf Thank you for this wonderful review. We are happy to know that we were able to give you an unforgettable experience. We trust that you will visit MyPond Hotel more often. Kind regards Ssonke Mapuma General Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
Official Description (provided by the hotel)
MyPond Hotel is a beautiful 4 star boutique hotel situated at the Kowie river bank in Port Alfred. MyPond is operated by one of the most prestigious Hotel Management Schools on the African continent: Stenden South Africa. As a guest you may therefore expect excellent service standards and warm and dedicated hospitality in a beautiful setting. The emphasis of the accommodation is on comfortable, affordable luxury, with stunning, spacious river-view suites, family rooms (approx 50 m²) and classic rooms (approx 25 m²). The rooms are all en-suite, air-conditioned, with LCD televisions (10 satellite channels), telephones, universal plug points, safe, fridge and tea/coffee facilities. The Suites are equipped with I-Pod docking station radios, heated towel rails and sleeper couches. There is wheelchair access to all our rooms (via lift in the outer wing) and a full wheelchair friendly toilet in our lobby. Our award winning in-house restaurant Lily offers a contemporary menu selection with a wide variety of South African cuisine. As a guest you can look forward to a relaxed and welcoming dining atmosphere on the banks of the Kowie River. Choose from our extensive wine selection of top South African wines to compliment your meal. ... more   less 

Additional Information about MyPond Hotel

Address: 33 van der Riet Street | Eastern cape, Port Alfred 6170, South Africa
Region: South Africa > Eastern Cape > Port Alfred
Price Range: €67 - €72 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — MyPond Hotel 4*
Number of rooms: 26
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Questions & Answers

Questions? Get answers from MyPond Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We only had dinner at the hotel, we did not stay there.”
 of 5 bubbles EricaGet, 25 Sep 2016 | Read review
“Choose a river facing suite.”
 of 5 bubbles berndtdoug56, 2 Jun 2016 | Read review
“all rooms face onto the lagoon/river”
 of 5 bubbles roadcaptain-ulysses, 17 May 2016 | Read review
“Our suite had a riverside outlook.”
 of 5 bubbles Joan-Haroun, 30 Mar 2016 | Read review
“river view room was beautiful”
 of 5 bubbles Birgitsebe, 14 Feb 2016 | Read review
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