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Crowne Plaza Jordan - Dead Sea Resort & Spa

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Crowne Plaza Jordan - Dead Sea Resort & Spa
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1,699 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Jordan - Dead Sea Resort & Spa
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Showing 1,434: English reviews
Jordan
Reviewed 1 week ago

Am Rami Sobani , Platinum elite membership number 267357932 From the moment you enter Crowne plaza you are made to feel special. Staff are second to none. Everywhere looks like you have entered your own house , they have a very great security team very friendly Like Mr.Essa and mr khaled al habshne and lucy and awesome guest relation Like...

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Helpful?
Thank Rami_Sobani
CPRSDS, Manager at Crowne Plaza Jordan - Dead Sea Resort & Spa, responded to this review

Dear Rami, Greetings from Crowne Plaza Jordan Dead Sea Resort & Spa Thank you for taking time to write us a kind review. Our goal is to give our valued guest like you an impeccable service and a remarkable moment. Your comments are helping us to learn and improve our service. Once again Thank you and we are looking forward...

Reviewed 1 week ago via mobile

Great staff that know the true value of customer service special mention for qosay from spa he was Most friendly and helpful person ever, so lovely and great again and again he made our stay unforgettable and sure I'll recommend your spa to my friends ..see you soon

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Helpful?
Thank Fatima S
CPRSDS, Manager at Crowne Plaza Jordan - Dead Sea Resort & Spa, responded to this review

Dear Fatima S, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We have shared your kind and thoughtful appreciation of our colleagues with them. We look forward to your visit again. Best Regards, Firas Irsheidat Area General Manager

Hong Kong, China
Reviewed 2 weeks ago

Fabulous location for visiting the dead sea with an amazing spa. This made up for the overall hotel which feels a bit in need of some TLC. It's not 5 star, but more a 4 - no dressing gowns in room (we had to ask) and pretty ordinary breakfast buffet. Good lebanese restaurant

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Helpful?
1Thank SGC28
CPRSDS, Manager at Crowne Plaza Jordan - Dead Sea Resort & Spa, responded to this review

Dear SGC28, Thank you for your review and we are glad you enjoyed the location and the facilities available at the hotel. I am pleased to hear that your requests were attended to immediately and you were happy with the quality of the food offered. We look forward to seeing you again on your next visit to Jordan. Best regards,...

Reviewed 2 weeks ago

When we checked in as two families with children they told us about the SPA, but it turned out to be a SPA only for adults. Big disappointment - they should have told us when we checked in. They said nothing about age restriction and we decided to stay two nights to try out their SPA. Should not have done...

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Helpful?
Thank Olof T
CPRSDS, Manager at Crowne Plaza Jordan - Dead Sea Resort & Spa, responded to this review

Dear Olof T, Thank you for taking the time to share your feedback regarding your recent stay. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it is apparent in this case that we fell short. The involved...

Reviewed 2 weeks ago

it was a nice trip with the family and my 3 years old kid, we have enjoyed the hotel facilities, it was nice. we are planning to visit the hotel again in the next months, but the heated pools was not heated , it was too cold, I hope It will be heated next time I visit the hotel.

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Helpful?
Thank Yazan N
CPRSDS, Manager at Crowne Plaza Jordan - Dead Sea Resort & Spa, responded to this review

Dear Yazan N, Thank you for giving us a candid feedback. Our goal is to give our valued guest like you an impeccable service and a remarkable moment. Your comments are helping us to learn and improve our service. The involved department has noted to do a necessary action so no re-occurrence will happen. Once again Thank you and we...

Amman, Jordan
Reviewed 2 weeks ago via mobile

One of the best hotels in the world and the experience of more than wonderful thank the staf Reception , security and thank the kindness of staff and director of the reception Mr. Alaa Darwish Thank you from the heart Crowne Plaza Jordan Dead Sea Resort ❤️

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Helpful?
Thank omj95
CPRSDS, Manager at Crowne Plaza Jordan - Dead Sea Resort & Spa, responded to this review

Dear Omj95, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We have shared your kind and thoughtful appreciation of our colleagues with them. We look forward to your visit again. Best Regards, Firas Irsheidat Area General Manager

A TripAdvisor Member
2 reviews
2 helpful votes
Reviewed 2 weeks ago via mobile

My name is Sara.. stayed there for 2 nights 28 &29 Dec. our stay in this hotel was the best ever..the staff are very profesional, friendly and helpful. The receptionist who did our check-in on Wednesday night was very nice..at the beach the life guard whose name is Ahmed bin wasrah was very nice with us he took care of...

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1Thank A TripAdvisor Member
CPRSDS, Manager at Crowne Plaza Jordan - Dead Sea Resort & Spa, responded to this review

Dear Sara, Greetings from Crowne Plaza Jordan Dead Sea Resort & Spa. Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We have shared your kind and thoughtful appreciation of our colleagues with them. We look forward to your visit again. Best Regards, Firas Irsheidat Area General Manager

Muscat
Reviewed 2 weeks ago

New property- entire place is disorganised. Lousy room - the promised upgrade never happened. The third bed (for my son) already paid for came after persuasion and the blanket had no cover. There were cracks in the wash basin. The only good part was the spa.

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Helpful?
Thank Kaushik C
CPRSDS, Manager at Crowne Plaza Jordan - Dead Sea Resort & Spa, responded to this review

Dear Kaushik C, Thank you for giving us a candid feedback. Our goal is to give our valued guest like you an impeccable service and a remarkable moment. Your comments are helping us to learn and improve our service. We would like to apologize for the inconvenience we brought you during your stay. The involved department has noted to do...

Vrilissia, Greece
Reviewed 2 weeks ago via mobile

We stayed there for 5 days and we left with the best impression As my husband is gold member we where upgraded to a room with Dead Sea view And the 4 kids had connected rooms which was very nice for them Breakfast is my favorite meal and in this hotel the variety was impressive Rooms are big and clean...

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Helpful?
Thank axyga x
CPRSDS, General Manager at Crowne Plaza Jordan - Dead Sea Resort & Spa, responded to this review

Dear axyga x, Thank you for your review and we are glad you enjoyed the location and the facilities available at the hotel. I am pleased to hear that your requests were attended to immediately and you were happy with the quality of the food offered. We look forward to seeing you again on your next visit to Jordan. Best...

Bethesda, Maryland
Reviewed 2 weeks ago

Excellent location of this property on the hills down to the Dead Sea. Excellent service, especially if you are an Elite member with IHG. The spa is the must to try. You can come here any time of year.

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Helpful?
Thank Andrei M
CPRSDS, General Manager at Crowne Plaza Jordan - Dead Sea Resort & Spa, responded to this review

Dear Andrei M, Greetings from Crowne Plaza Jordan Dead Sea Resort & Spa Thank you for taking time to write us a kind review. Our goal is to give our valued guest like you an impeccable service and a remarkable moment. Your comments are helping us to learn and improve our service. Once again Thank you and we are looking...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Restaurant
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Crowne Plaza Jordan Dead Sea Resort & Spa offers 420 guestrooms and suites beautifully appointed and furnished to meet the highest standards, providing superior luxury and exclusive services. Awaken each day feeling revitalized with the comfortable therapeutic mattress and fluffy pillows dedicated to delight the senses of every staying guest. ... more   less 

Additional Information about Crowne Plaza Jordan - Dead Sea Resort & Spa

Address: Dead Sea Road, Sweimah 18186, Jordan
Region: Jordan > Dead Sea Region > Sweimah
Price Range: €94 - €191 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Jordan - Dead Sea Resort & Spa 5*
Number of rooms: 420
Reservation Options:
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Also Known As:
Crowne Plaza Jordan - Dead Sea Resort & Spa
Hotel Style:
#2 Business Hotel in Sweimah
#2 Spa Hotel in Sweimah
#2 Luxury Hotel in Sweimah
#2 On the Beach Hotel in Sweimah
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Jordan - Dead Sea Resort & Spa staff and other travellers.
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Questions? Get answers from Crowne Plaza Jordan - Dead Sea Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Dead Sea View rooms are high in demand and recommended.”
  • View from the Room
 of 5 bubbles Ajay_Ankita, 6 Jan 2017 | Read review
“location, view, beach, spa”
 of 5 bubbles M9357SNlizm, 5 Jan 2017 | Read review
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