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Heliconia Hotel

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1 room 2 adults 0 children
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Heliconia Hotel
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371 Reviews from our TripAdvisor Community

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Showing 193: English reviews
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Reviewed 3 days ago NEW

For this Norteamericano, air conditioning is important and Heliconia doesn't have it. Despite cool temps, the room was close and warm at night. On the plus side, on the 500 level, the morning rainbow and the view of the Pacific and the Nicoya peninsula were cool. The free breakfast was free because they would be embarrassed to charge for it....

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Thank Jeff W
Windsor, United Kingdom
Reviewed 4 weeks ago

No end of steps to climb to most rooms. Horrible when it rained and at night in the dark. Suitcases have to be carried up (by the guest) and down again. Breakfast was unimaginably bad. Our room was freezing as were the beds. On stripping our bed back on the day of our departure we noticed the mattress was VERY...

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1Thank 590katherineb
Dartmouth, Canada
Reviewed 15 March 2017

This hotel is okay but lacking in Customer Service. No refrigerators in the rooms and I thought I was going to have to produce a credit card to get a small bowl of ice. The staff seem inattentive and you almost had to interrupt them to get their attention. Breakfast Buffet was adequate but was not replenished on a very...

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Thank Ken P
Surrey
Reviewed 24 February 2017

Breakfast is appalling. Minimal choice, small quantities of each choice and re-stocked too slowly. Coffee and "hot" water for tea were both cold. Shuttle bus up to rooms at higher levels is scheduled to run up to 10:00 at night but stopped earlier than this. We had to walk up in the dark as a result. Staff were rude about...

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1Thank AnneandMark
Goodyear, Arizona
Reviewed 22 February 2017 via mobile

Just back from a trip to Costa Rica. After reading previous reviews our group were nervous about staying at this hotel. The rooms were perfectly clean and spacious, the beds were deep and amazingly comfortable. Yes you have to walk up a number of steps to get to the cabin. But you are staying in the mountains so what does...

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3Thank sou301
Reviewed 15 February 2017 via mobile

Only rating 1 as unable to rate a minus. To get to most accommodation you have to walk up a steep hill. Bus is suppose to be able to take you from accommodation to bottom of hill and back, but not always available. And if it is you will have to wait for it. It stops at 10.00 each night....

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1Thank lplater54
Southampton, United Kingdom
Reviewed 12 February 2017

We had rooms at the top (5##) which gave magnificent views of rainbows arcing over Santa Elena but the path down to the sparse breakfast was so slippery as to be dangerous. One cracked wrist and no medical services to check for a fracture did not help the tour. On the wildlife side, it was amazing for a sun bittern...

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Thank FriskyG
Leicester, United Kingdom
Reviewed 12 February 2017

It's a strange place and we were glad to leave. The accommodation consists of rooms in chalet-style blocks built on the side of a steep hillside. Such is the steepness that the hotel offers free shuttle service between the rooms and reception. Superficially it looks very attractive but our experience was cold and cheerless, So avoid room 407. The room...

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1Thank Robert H
Reviewed 7 February 2017

After reading previous reviews I was a bit nervous about staying here, but it's perfectly fine. Weirdest rooms I've ever stayed in-huge and very brown but kept nice & clean with lovely linen Breakfast not great but adequate. Long way out of town but made up for by the views which are stunning

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1Thank Shirley F
Fallston, Maryland
Reviewed 23 January 2017

After reading the reviews here, I was very nervous to stay at this hotel, which was part of a tour package. First the good points:. Rooms and bathrooms are very large with plenty of closet space and a medicine cabinet in which to store your items. The grounds are nice and have a "lodge" feeling. The included breakfast was very...

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1Thank Donna W

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Amenities

Highlights
  • Free Internet
  • Free Parking
  • Restaurant
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Internet
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Laundry Service
Official Description (provided by the hotel)
Hotel Heliconia is located on a stunning 6 acre property and is surrounded by lush, beautiful and tropical rain forest, where you can see and find hundreds of exotic birds and animals. The lodge offers a one of a kind panoramic view of Monteverde and the surrounding area. Hotel Heliconia has been decorated with a fine wood finish, all contributing to the home like ambiance. Here you will find a finely decorated restaurant and bar featuring an international menu, amazing walking trails and numerous jacuzzis found around the property that can fit 2 to 5 people- great for a romantic night for two, or a few drinks with friends. All rooms come with all the amenities like flat screen tv with cable, beautiful spacious bathrooms, fresh towels, coffee maker and balconies with sitting area. All contributing to make your stay at Hotel Holiconia a very comfortable and memorable one. Whether you are looking to relax or be active, Hotel Heliconia has something for everyone. ... more   less 

Additional Information about Heliconia Hotel

Address: Cerro Plano | Frente a la Escuela Rafael Arguedas, 10921-1000, Costa Rica
Region: Costa Rica > Province of Puntarenas > Monteverde
Price Range: €91 - €137 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Heliconia Hotel 3*
Number of rooms: 46
Reservation Options:
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Also Known As:
Heliconia Hotel Monteverde
Heliconia Hotel Costa Rica/Monteverde
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Questions & Answers

Here's what travellers have asked, with answers from Heliconia Hotel staff and other travellers.
4 questions
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Dothan, Alabama
9 months ago
Dothan, Alabama
9 months ago

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Questions? Get answers from Heliconia Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“500 level has great views”
Z4455VLjeffw, 20 Apr 2017 | Read review
“Check the beds”
590katherineb, 20 Mar 2017 | Read review
“If you do not like walking uphill, ask for a room on lower level”
kenp583, 15 Mar 2017 | Read review
“Stay at another hotel”
AnneandMark, 24 Feb 2017 | Read review
“high numbers = high views, but teacherous walk to breakfast when wet”
  • Vast
  • Coati tunneling for grubs
  • Clouds rolling off to the Nicoya Gulf
  • Iris' arc above Santa Elena
FriskyG, 12 Feb 2017 | Read review
5 of 5