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Heliconia Hotel

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1 room 2 adults 0 children
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Heliconia Hotel
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369 Reviews from our TripAdvisor Community

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Showing 192: English reviews
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Windsor, United Kingdom
Reviewed 1 week ago NEW

No end of steps to climb to most rooms. Horrible when it rained and at night in the dark. Suitcases have to be carried up (by the guest) and down again. Breakfast was unimaginably bad. Our room was freezing as were the beds. On stripping our bed back on the day of our departure we noticed the mattress was VERY...

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Thank 590katherineb
Dartmouth, Canada
Reviewed 1 week ago

This hotel is okay but lacking in Customer Service. No refrigerators in the rooms and I thought I was going to have to produce a credit card to get a small bowl of ice. The staff seem inattentive and you almost had to interrupt them to get their attention. Breakfast Buffet was adequate but was not replenished on a very...

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Thank Ken P
Surrey
Reviewed 4 weeks ago

Breakfast is appalling. Minimal choice, small quantities of each choice and re-stocked too slowly. Coffee and "hot" water for tea were both cold. Shuttle bus up to rooms at higher levels is scheduled to run up to 10:00 at night but stopped earlier than this. We had to walk up in the dark as a result. Staff were rude about...

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Thank AnneandMark
Goodyear, Arizona
Reviewed 4 weeks ago via mobile

Just back from a trip to Costa Rica. After reading previous reviews our group were nervous about staying at this hotel. The rooms were perfectly clean and spacious, the beds were deep and amazingly comfortable. Yes you have to walk up a number of steps to get to the cabin. But you are staying in the mountains so what does...

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2Thank sou301
Reviewed 15 February 2017 via mobile

Only rating 1 as unable to rate a minus. To get to most accommodation you have to walk up a steep hill. Bus is suppose to be able to take you from accommodation to bottom of hill and back, but not always available. And if it is you will have to wait for it. It stops at 10.00 each night....

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Thank lplater54
Southampton, United Kingdom
Reviewed 12 February 2017

We had rooms at the top (5##) which gave magnificent views of rainbows arcing over Santa Elena but the path down to the sparse breakfast was so slippery as to be dangerous. One cracked wrist and no medical services to check for a fracture did not help the tour. On the wildlife side, it was amazing for a sun bittern...

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Thank FriskyG
Leicester, United Kingdom
Reviewed 12 February 2017

It's a strange place and we were glad to leave. The accommodation consists of rooms in chalet-style blocks built on the side of a steep hillside. Such is the steepness that the hotel offers free shuttle service between the rooms and reception. Superficially it looks very attractive but our experience was cold and cheerless, So avoid room 407. The room...

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Thank Robert H
Reviewed 7 February 2017

After reading previous reviews I was a bit nervous about staying here, but it's perfectly fine. Weirdest rooms I've ever stayed in-huge and very brown but kept nice & clean with lovely linen Breakfast not great but adequate. Long way out of town but made up for by the views which are stunning

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Thank Shirley F
Fallston, Maryland
Reviewed 23 January 2017

After reading the reviews here, I was very nervous to stay at this hotel, which was part of a tour package. First the good points:. Rooms and bathrooms are very large with plenty of closet space and a medicine cabinet in which to store your items. The grounds are nice and have a "lodge" feeling. The included breakfast was very...

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Thank Donna W
Cambridgeshire, United Kingdom
Reviewed 20 January 2017

Having read previous reviews, we were not looking forward to 2 nights in this hotel. However, our room was in the 200s so not too much of a climb! The beds were clean and comfortable although the pillows were very lumpy. Room huge. Coffee machine with coffee. No aircon or heating and it was very cold (in January). Bathroom also...

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1Thank Suzanne B

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Laundry Service
Official Description (provided by the hotel)
Hotel Heliconia is located on a stunning 6 acre property and is surrounded by lush, beautiful and tropical rain forest, where you can see and find hundreds of exotic birds and animals. The lodge offers a one of a kind panoramic view of Monteverde and the surrounding area. Hotel Heliconia has been decorated with a fine wood finish, all contributing to the home like ambiance. Here you will find a finely decorated restaurant and bar featuring an international menu, amazing walking trails and numerous jacuzzis found around the property that can fit 2 to 5 people- great for a romantic night for two, or a few drinks with friends. All rooms come with all the amenities like flat screen tv with cable, beautiful spacious bathrooms, fresh towels, coffee maker and balconies with sitting area. All contributing to make your stay at Hotel Holiconia a very comfortable and memorable one. Whether you are looking to relax or be active, Hotel Heliconia has something for everyone. ... more   less 

Additional Information about Heliconia Hotel

Address: Cerro Plano | Frente a la Escuela Rafael Arguedas, 10921-1000, Costa Rica
Region: Costa Rica > Province of Puntarenas > Monteverde
Price Range: €90 - €146 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Heliconia Hotel 3*
Number of rooms: 46
Reservation Options:
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Also Known As:
Heliconia Hotel Monteverde
Heliconia Hotel Costa Rica/Monteverde
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Questions & Answers

Here's what travellers have asked, with answers from Heliconia Hotel staff and other travellers.
4 questions
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Dothan, Alabama
8 months ago
Dothan, Alabama
8 months ago

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Questions? Get answers from Heliconia Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check the beds”
 of 5 bubbles 590katherineb, 20 Mar 2017 | Read review
“If you do not like walking uphill, ask for a room on lower level”
 of 5 bubbles kenp583, 15 Mar 2017 | Read review
“Stay at another hotel”
 of 5 bubbles AnneandMark, 24 Feb 2017 | Read review
“high numbers = high views, but teacherous walk to breakfast when wet”
  • Vast
  • Coati tunneling for grubs
  • Clouds rolling off to the Nicoya Gulf
  • Iris' arc above Santa Elena
 of 5 bubbles FriskyG, 12 Feb 2017 | Read review
“Avoid 407. 401 and 402 have better positions and get the sun.”
 of 5 bubbles RobertH75, 12 Feb 2017 | Read review
5 of 5