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All reviewsjunior suitecloud forestpool areacosta ricahotel groundslarge windowshotel restaurantking bedpool and hot tubtwo nightsbeautiful groundscheese factorysanta elenatour companyno wifi in the roomsspread outthe reserve
This place is like a resort on top of a mountain. The location is outstanding. I stood outside one night and the clouds were crossing through the hotel, and while you could see clearly to the towns below the mountain, the clouds above would wisp...More
Wonderful hotel in a peaceful setting. Waking up to the chattering birds was a delight. Gorgeous views from our balcony on the 2nd floor. The food was incredible and the service was exceptional. Our room, a junior suite, was large and very comfortable. Can't wait...More
This is the best hotel we have ever been in. Essentially you are living in a large natural park, only 1 km from the Cloud Forest reserve. We saw from our window all bunch of birds and monkeys jumping on the trees, without even stepping...More
The Hotel Fonda Vela is a very nice place to stay. The help there is very friendly and the rooms are quite large. The bed was average in comfort and the shower rooms where a little compressed and the water temperature did vary somewhat. Neither...More
Spent two nights at Fonda Vela - very, very comfortable - big spacious, beautiful rooms with incredible storage - if you were staying for several nights, no problem unpacking everything! Very lovely grounds to walk - great pool / rec area (with pool and ping-pong...More
Response from Pannipannini | Reviewed this property |
I am not sure what is meant by customer service. The place is not a 5 Star facility...most places in Monteverde tend to keep staff fairly lean because tourism is only 6-8 months per year. That said, we did not experience... More
I am not sure what is meant by customer service. The place is not a 5 Star facility...most places in Monteverde tend to keep staff fairly lean because tourism is only 6-8 months per year. That said, we did not experience any issues, in fact quite the opposite. We had what we needed and were really happy with our stay, and would return. Perhaps it depends on one’s expectations?