The view 😍 and the staff are very nice 👍🏼☺️ We really enjoy our stay there, we went to selvatura park and meet a campana bird, saw a tolomuco also saw and meet the 🦥 our stay was incredibly romantic, fun and enjoy every there, can’t wait for go there again.
Lovely panorama windows, very spacious bedroom with super comfortable beds. Bathroom was modern, large and spacious too. Location is central. Lovely ambience. Staff was friendly, we didn't book any of the tours with the hotel though, so not sure about that.
The Ficus is a good location to restaurants and shopping and just a few kilometers from the Monteverde cloud forest. It has a beautiful view. The rooms were clean. We were disappointed in a few things. The biggest complaint is that our room we stayed in had absolutely no WiFi connection. We would have liked to keep the sliding glass doors on the balcony open to feel the breeze but there were no screens. There were a few big ants in the room. The pillows and bed were hard and uncomfortable. The breakfast was plain with not enough options. We had a couple of loads of laundry to do and they charged $30 which we thought was expensive.
The service, the rooms and everything was perfect. Definitely a place to stay in Monteverde and feel like home. Specially the service is perfect, all of them give you the best service and you can trust in them.
Monteverde was our first stop on our vacation in Costa Rica and we are so glad we chose to stay at the Hotel Ficus. When we arrived we were walked to our room to make sure we had everything we needed for a comfortable stay. The view was beyond anything pictures can capture. We were lured in by the promise of a good view, and this location absolutely delivers. Watching the sunset over the bay and mountains is a view I will never forget - right from our room's balcony! The restaurant is another bonus. Same great view, friendly service, and good eats. The front desk helped us book a tour to the El Tigre Waterfalls (which was an area excursion I highly recommend), but then they went above and beyond when we packed up everything except for my husband's brand new AirPod headphones. As soon as we reached our next location, he realized he had left them behind and we quickly emailed the hotel. Not only did they stay connected with us via email and Whatsapp throughout the week, but they made arrangements to have the headphones delivered to us in San Jose at the end of our trip. We were blown away. We are so grateful to all the staff who made our experience top notch. We can't wait to visit here again!…