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It was a nice weekend in Brussels. location of hotel is fine. otherwise we slept well. in the room is air conditioning and large bathroom. view was less. wifi in the room is bad. the breakfast is fine, and enough variety. staff is helpful and...More
Thank Malido D
Response from Christelle D, Guest Relations Manager at Floris Ustel MidiResponded yesterday
Dear Malido D,
First of all, we would like to thank you for reviewing our hotel. Your input and the feedback from all our guests is vitally important to us and we always want guest expectations to be met and exceeded. Per your comments we...More
Cold (no heating..well...small electric radiator under the desk if it counts so you can turn it on and hope in the next 3hrs it will get warmer), DIRTY (bathroom also), super small room called "superior" was a huge disappointment. A bunk beds...in a superior room..really??...More
1 Thank Barbara A
Response from Christelle D, Guest Relations Manager at Floris Ustel MidiResponded 2 weeks ago
Dear Barbara A,
Thank you for taking the time to tell us about your unfortunate experience in our hotel.
We always appreciate comments from our customers so we can serve you better.
We will look into the problem caused your concern and take it with...More
This hotel is close to the Midi station, and is walk-able if you have the directions. The beautiful square outside the hotel looks like it is the meeting point for homeless people, but they did not bother us at all. Plus the rooms have double...More
2 Thank Pam S
Response from Christelle D, Guest Relations Manager at Floris Ustel MidiResponded 4 weeks ago
Dear Pam S,
Thank you for taking the time to review your stay with us.
I am very pleased to hear that our staff made your stay pleasant.
Looking forward to seeing you again soon.
The hotel was quite clean but the building was need more refurbishment...the elevator was kinda scary... And the neighborhood was not tourist-friendly.. It was not recommended to go outside by yourself in the evening...More
Response from Christelle D, Guest Relations Manager at Floris Ustel MidiResponded 5 weeks ago
Thank you very much for taking the time to review our property.
Your input and the feedback from all our guests is vitally important to us and we always want guest expectations to be met and exceeded.
We are sorry that the area...More
spacious quadruple room. beautiful breakfast area. nice location. so much eateries and cafes around and much happening place. nice cheerful helpful staff. walk able distance from the railway station. would recommend to friends.
Thank Aruna S
Response from Christelle D, Guest Relations Manager at Floris Ustel MidiResponded 5 October 2018
Dear Aruna S,
Thank you for the wonderful review and recommendation! For us is a pleasure to know that you had a memorable stay in Brussels.
Looking forward to welcome you again.