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Infinity Bay Spa and Beach Resort

2,165 reviews
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Traveller (2112)
Pool & Beach (830)
Storyboard
Overview
  • Excellent70%
  • Very good23%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“palapa bar”(155 reviews)
“swiss chocolate”(103 reviews)
“steve mcqueen”(85 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3.5 Star Hotel
All hotel details
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Reviews (2,165)Write a Review
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531 - 535 of 1,980 reviews
Reviewed 17 March 2016

We had four adults share a two bedroom condo. Our stay started out great. The hotel driver met us and other guests at the airport with a sign. We had time for our first local beer while waiting for a couple more guests. We reserved...More

2  Thank Hallie_Was
Response from Rick2959, General Manager at Infinity Bay Spa and Beach ResortResponded 20 March 2016

Dear Hallie, The entire staff is deeply appreciative that stayed at Infinity Bay and wrote such a nice and informative review! We hope you choose us again for your special vacation plans. If so - we will be ready!! And your service! Rick

Reviewed 16 March 2016

Infinity Bay is perfectly located in West Bay. The resort is clean, lovely, and has great accommodations for rent - VRBO. The pool is amazing with the blue waters, green trees and beach just steps away. The beach in very clean, raked, and the reef...More

3  Thank KatDholidayfun
Response from Rick2959, General Manager at Infinity Bay Spa and Beach ResortResponded 20 March 2016

Dear Kat, Thank you for your outstanding review. The entire "spirt to serve team" is very thankful that you had an amazing experience at Infinity Bay. When booking your accomadations at Infinity you many options. The resort offers over 50 2-bedroom units available - from...More

Reviewed 16 March 2016

Just got back from 2 week on Roatan with our family of 4 and I must say that the stay at Infinity Bay Resort was amazing. we stay in condo 403 and found it to be well maintained and very well appointed. we have stayed...More

6  Thank Stuart A
Response from Rick2959, General Manager at Infinity Bay Spa and Beach ResortResponded 20 March 2016

Dear Stuart, Thank you very much for your outstanding review. The team of over 150 salute you for taking the time to share your wonderful experience at Infinity Bay We have many condos to choose from the 1st through 4th floor - beachfront, ocean view,...More

Reviewed 15 March 2016 via mobile

We arranged for a private transport to pick us up from the Norwegian Jade this past week and make our way to Infinity Bay. After a brief tour to the highest spot on the island then through West Bay we arrived and were warmly greeted....More

2  Thank davidel57
Response from Rick2959, General Manager at Infinity Bay Spa and Beach ResortResponded 20 March 2016

Dear David, Thanks for the excellent review as the entire team is deeply appreciative! You say a day or a week......I would like to add to that - a month, a year or a lifetime! Which is pretty common here! Your experience included the banana...More

Reviewed 13 March 2016 via mobile

The resort is beautiful and well maintained. Our room was fine though we're on the main floor and would have preferred a higher floor, it was requested at time of booking but they had no record of it. The food was good though very limited....More

2  Thank mcfTo
Response from Rick2959, General Manager at Infinity Bay Spa and Beach ResortResponded 20 March 2016

Hello and thank you for choosing Infinity Bay! We do realize when making the ultimate vacation decision you have many choices. We have a "spirt to serve" program at the resort and all team members are engaged on a daily basis. We are very proud...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Beachfront
Free High Speed Internet ( WiFi )
Room Service
Restaurant
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Free Parking
Shuttle Bus Service
Children Activities (Kid / Family Friendly)
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$185 - US$560 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in West Bay
#1 Top resorts Hotel in West Bay
#2 On the Beach Hotel in West Bay
#2 Family Hotel in West Bay
#2 Romantic Hotel in West Bay
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$185 - US$560 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in West Bay
#1 Top resorts Hotel in West Bay
#2 On the Beach Hotel in West Bay
#2 Family Hotel in West Bay
#2 Romantic Hotel in West Bay
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (2112)
Pool & Beach (830)
Room & Suite (494)
Dining (181)
Amenities (48)
Family and Play Areas (11)
Business Centre & Event Rooms (2)
Questions & Answers
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bonnieyp1
15 February 2018|
Answer
Response from cp190287 | Property representative |
Dear Bonnieyp1, thank you so much for your preference. We do have shuttle service and you need to send the information of time of arrival, airline and amount of people to schedule it. Its complementary. You can call us at... More
1
Vote
bonnieyp1
14 February 2018|
AnswerShow all 5 answers
Response from popsicle1diver |
usually around 12:30
1
Vote
bonnieyp1
14 February 2018|
AnswerShow all 3 answers
Response from CLee2015 | Reviewed this property |
We did not book a dive package at the resort. However, when our group arrived, on member of our group went down to talk to the dive shop and he got in several additional dives from the ones we had planned with a separate... More
1
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Room Tips
"Make sure you get a garden view suite"
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"Facing the ocean has the best views but also poolside you can get a view of the ocean."
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"Rooms are great, no tips."
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"The difference between the suites and the one bedroom is night & day. Don't be cheap."
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