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Mayan Princess Beach & Dive Resort

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Mayan Princess Beach & Dive Resort
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899 Reviews from our TripAdvisor Community

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There are newer reviews for Mayan Princess Beach & Dive Resort
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Showing 707: English reviews
San Rafael, California
Reviewed 7 August 2014

Just getting around to writing a review after I stumbled upon pictures of my Roatan vacation last December (2013). My husband and I booked the Mayan Princess Beach resort because the ratings seemed ok and it also appeared to offer more amenities than Infinity Bay Resort, which is a few properties over. The pros of this property: *It is a...

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Helpful?
1Thank yojude
Janeth T, Manager at Mayan Princess Beach & Dive Resort, responded to this review

Thank you so much for your review. We are very happy to see that you enjoyed our accommodations, beach, and tropical garden. It seems you had a good time at the resort. We appreciate your feedback. It's always very important to know what our guests think. I will be sure to share your review with our managers and staff. We...

Auburn, Alabama
Reviewed 4 August 2014

I took a group down to Roatan July 26-August 2, 2014, we booked the Mayan Princess on the advice of a co-worker, and it was great. Getting there from the air port will make you have some questions, but once there the resort is great. We had a large group of 25, so some of the rooms were not ready,...

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2Thank WadeL1825
Janeth T, Manager at Mayan Princess Beach & Dive Resort, responded to this review

Thank you for your review. We are very happy to read that you had a great time at the resort and that our staff ,specially the mayan divers were able to make your vacation even more enjoyable. We hope to see you all again. Enjoy your day.

Austin, Texas
Reviewed 31 July 2014

Second time at this resort and really enjoy it. There were only two con's for me and that is why I ranked 4 instead of 5. Con's: 1-food- would be nice if they offered more of a selection. Many of the dinner options were unavailable the entire week I was there, so that made selections slim at night. Serving more...

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Helpful?
2Thank lashcroft
Janeth T, Manager at Mayan Princess Beach & Dive Resort, responded to this review

We are so happy to hear that you had such a great vacation with us. It's great that we were able to meet your expectations the second time around. I'll be sure to send this post to our staff, including Glenda. They all will be happy to see your review. Thank you for your feedback, it's always very important to...

Miami Beach, Florida
Reviewed 28 July 2014

This is the perfect example of a resort where its people makes all the difference - I was here in early July and Yean at the Front Desk helped me out immensely with what could've been a disastrous visit. The hotel's gift shop was already closed and the local market in West Bay ran out of it. I was frantically...

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2Thank LJ M
Janeth T, Manager at Mayan Princess Beach & Dive Resort, responded to this review

I’m so happy to see that you were able to have an enjoyable stay at the resort. It's seems you had a great time! I will be sure to let Yean and Oliver know how impressed you were with their service. Your mention is very encouraging and helps us to ensure that we continue on this track of excellence. Thank...

Reviewed 27 July 2014

We stayed there 7 long can't wait to come home days! The water in the faucet stunk like sewer water, we all got attacked with bites all over by sand fleas that traveled into our room or they were bed bugs in the bed. A lot of us got diareah and vomiting ( maybe the water), no room service (...

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Thank Mrsrrodezno
Franksville, Wisconsin
Reviewed 23 July 2014

We spent 12 long days at the resort. Yes, the beach was beautiful and the pools were great. Our room had a terrible sewer smell for the entire length of our visit. The food was okay. Most of the food arrived cold, the lobster was always over-cooked. They did not have premium liquors. Their choices were very limited and when...

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1Thank Carol A
New York City, New York
Reviewed 20 July 2014

Excellent place to stay, amazing beach, super clean! Would recommend for family and get away! I loved the beach. They do an amazing job keeping it clean. We had a few maintenance issues but they were resolved right away. Most of the staff were very helpful but I most mention that Mario and Douglas were always ready to assist with...

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1Thank Elena195
Janeth T, Manager at Mayan Princess Beach & Dive Resort, responded to this review

I'm so happy to see that you and your family had a nice vacation with us. Sounds like Mario and Douglas took good care of you during your entire stay. Our beach is one of a kind and I'm happy you enjoyed it so much. Thank you for your feedback. I will be sure to share it with our entire...

Reviewed 16 July 2014

One of the best diving programs I have ever used. The dive staff made the resort staff look horrible! The staff was so helpful And friendly. Only half the menu was available for dinner. We paid extra for vip bar priveleges and did not receive. Quite disappointed in food. Dined next door at Fosters and paid, well worth it.

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1Thank Stpatty13
Ridge Manor, Florida
Reviewed 11 July 2014

Great great place to stay, beautiful beach and view is spectacular ! Would recommend for family or for romantic getaway. We loved the pool ! Our family loved it very much. Food was very good also. Ready to go back.

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3Thank 21Angela_S
Janeth T, Manager at Mayan Princess Beach & Dive Resort, responded to this review

Thank you so much for your great review! It's great to know that we were able to meet your expectation and make this an amazing experience for you and your entire family. We hope to see you all again.

Houston
Reviewed 11 July 2014

First the good news, great location, right in the middle of West Bay Beach, well appointed suites, large with comfortable bed, good AC, nice view of beach or pool. Really large, gorgeous pools, 2 of them. All the amenities of an all inclusive. Not so good, when the driver met us at the airport, he said he would right back...

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Thank Lexibelle
Janeth T, Manager at Mayan Princess Beach & Dive Resort, responded to this review

We regret to hear that we did not meet your expectations. We have many guests who feel the direct opposite and have boasted of our services and food. I will share your review with all the managers. As hoteliers, we realize that there is always room for improvement and feedback is crucial in this process so we thank you for...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Breakfast included
  • Free Internet
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
An elegant Roatan resort on the island's best beach, Mayan Princess Beach Resort features waterfront hotel accommodations and service. Just steps from your luxurious condo, a white sand beach leads to sparkling turquoise waters, perfect for scuba diving Roatan's spectacular undersea gardens. Nominated for Honduras' Leading Hotel Award in 2007-2010, this Roatan beach resort offers a variety of vacation activities, first-class amenities, and beachfront restaurant. Welcome to paradise and comfortable relaxation in a tropical oasis. ... more   less 

Additional Information about Mayan Princess Beach & Dive Resort

Address: West Bay Beach, West Bay, Roatan, Honduras
Region: Honduras > Bay Islands > Roatan > West Bay
Price Range: €335 - €1,234 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mayan Princess Beach & Dive Resort 3*
Number of rooms: 60
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Also Known As:
Mayan Princess Beach Hotel West Bay
Hotel Mayan Princess Beach
Mayan Princess Beach & Dive Resort Roatan, Honduras - Bay Islands
Hotel Style:
#4 Top resorts Hotel in West Bay
#5 Romantic Hotel in West Bay
#5 On the Beach Hotel in West Bay
#7 Family Hotel in West Bay
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Questions & Answers

Here's what travellers have asked, with answers from Mayan Princess Beach & Dive Resort staff and other travellers.
76 questions
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Sudbury, Canada
7 months ago

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Questions? Get answers from Mayan Princess Beach & Dive Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room overlooking the pool.”
 of 5 bubbles Jmesis, 20 Mar 2017 | Read review
“pool side is recommended...”
 of 5 bubbles scottsR3329OW, 13 Mar 2017 | Read review
“rooms close to front desk and dive shop, close to beach and restaurants, or with ocean view or pool view. Each unit has 2 or 3 levels.”
 of 5 bubbles Dedewor, 26 Feb 2017 | Read review
“We stayed in Rm 122 on the south side, ground floor. Very quiet, and comfortable.”
 of 5 bubbles WardC661, 22 Feb 2017 | Read review
“Suites are very nice. I had a smaller room this time just south of Main facility. It was very nice and quiet. Bar and Pool right there.”
 of 5 bubbles JoePalooka, 22 Feb 2017 | Read review
5 of 5