I absolutely and definitely do NOT recommend this hotel, which is supposed to be the best around Lipno. They are playing as something more and luxurious, which it is not. The staff was extremely rude and annoyed. They charge for parking and wellness. Average breakfast. By check out waited for an hour. One customer was complaining about the cleaning ladies, that he had to ask for a vaccum and do it himself. Another paid via their work vouchers and was suprised by the price as it was supposed to be deducted and went to discuss it with his significant other. The receptionist rude already added comment: Mister was maybe suprised by the price or what. This behaviour is unacceptable. I definitely think you can find something better for this price.
This four star hotel is ridiculous. Not only they charge you for everything, meaning parking and wellness, which by the way this manner I have only seen in the Czech Republic - paying for wellness. We didn’t even try the restaurant, because of its high prices. The Regata bar had very rude bartender, who felt really annoyed when he had to clean a table for us to have a sit. In the morning, the average breakfast led to catastrophy. The coffee machine was half broken, people were waiting everywhere for a place to sit. We were lucky to find a table for four and another couple joined us due to overcrowding. Never seen this happen. The waiters did not refill the juice machine even after people told them. To top it up for check out at 10 we had to wait almost half an hour for our turn. Everyone waiting had some complaint or problem. The receptionist was alone and rude to all of the guests saying stupid comments. To sum it up I definitely do not recommend this hotel playing as luxurious something. Absolute disaster.…
Place was wonderful! The food was amazing, people are very friendly and overall we enjoyed our two day stay very much=) the nature around was so beautiful that it makes you not want to leave the premises.
We travelled as a group and we were impressed with the tranquility of the environment. Room was clean and basic. Shampoo and bodywash were provided. Kettle was not provided, hot water was available in the lobby though. We had dinner at the restuarant and it was average. Good selection of fruits were available at breakfast but croissants were not available on the day.
Stayed two nights at this hotel. As the name states you can't help relax in this serene environment. They have a beach and boat rentals as well. We rode bikes there from Frymburk having to take the ferry to access the hotel. Security for the bikes was safe and convenient. Breakfast was excellent providing coffee via an auto espresso machine. The croissants were excellent too. Dining was available outdoors in a covered setting, which we took advantage.