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Hardwick Hall Hotel, BW Premier Collection

Agoda.comUS$82*
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Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$120*
US$82*
US$104*
US$113*
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Hardwick Hall Hotel, BW Premier Collection
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818 Reviews from our TripAdvisor Community

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Showing 815: English reviews
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Stockton-on-Tees, United Kingdom
Reviewed 3 days ago NEWvia mobile

We visited and stayed at Hardwick hall for our Anniversary and we had a lovely stay. The grounds are beautiful and the hotel it's self was lovely. We stayed in a deluxe room which was very spacious and clean with lovely views of the grounds. The Breakfast the next morning was also very good.

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Helpful?
Thank mrssmcgee
Reviewed 1 week ago via mobile

Visited today for lunch with friends. Meal was very nice, horseradish to clear your sinuses! Waitress got drinks wrong - twice, but no major issue. Coffee and mints for 4 arrived - with only three mints 'that's all we have left'. Journey there was entertaining. Relied on phone satnav but nearly ended up in a semi detached in Carlton (looked...

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Thank Rachael C
Newcastle, United Kingdom
Reviewed 1 week ago

We booked a family deluxe room for an Easter break. The room was lovely, very generous proportions, especially the bathroom. Lovely little touches like free wifi, fruit and water in the room and a great view made it extra special. The breakfast was plentiful and enjoyable. We loved the fact the country park was just waiting outside. The parking lot...

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Thank Elle E
Hartlepool
Reviewed 1 week ago via mobile

It's only as I've checked back through my reviews that I realised I never reviewed Hardwick Hall after our wedding here on Oct 1st 2016. The staff at Hardwick had so much going on in the days leading up to our wedding, with their oyster fest & German beer festival but they were still very professional with us and gave...

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Helpful?
Thank Laura E
Lee K, General Manager at Hardwick Hall Hotel, BW Premier Collection, responded to this review

Good Evening, I would like to say thank you for writing such an excellent review. A great deal of time goes into making sure that we create excellent memories for Brides & Grooms and I am glad that this was the case. May I take this opportunity to wish you a long and prosperous marriage and all the best for...

Stoke-on-Trent, United Kingdom
Reviewed 1 week ago

Short Easter break. I stay in a lot of hotels and this was one of the best. Warm friendly welcome. Great rooms, well equipped and luxurious and quite fresh. Welcoming bar with good atmosphere. Ate in Rib Room one evening. "Lady Steak" was fantastic and as was King Prawn main with huge prawns. Both meals perfectly cooked and served politely...

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Helpful?
Thank Mr_Mote
Lee K, General Manager at Hardwick Hall Hotel, BW Premier Collection, responded to this review

Good Evening, Thank you for taking the time to write such an excellent review on us! I hope that we get the chance to welcome you back in the future. Kind Regards, Lee Kirtland

Yarm, United Kingdom
Reviewed 1 week ago

I booked to stay at the Hotel, as we were attending a wedding there. I booked over the phone and requested a double deluxe room. Which they confirmed by email. The email said that I had booked a double/twin so I emailed back to confirm it was a double - they confirmed this in writing. Attended a great wedding and...

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Thank andykernohan
Middlesbrough, United Kingdom
Reviewed 1 week ago

Booked with the family for Eater Sunday as not been before and read some positive reviews. There was a good choice for the 3 course menu at £25.95. Prawn cocktail starter was tasteless, no sauce and bland frozen prawns.The risotto was also bland but with lots of cream. The main course of turkey was better with plenty of vegetables. The...

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Thank Astleybabe
Bishop Auckland, United Kingdom
Reviewed 1 week ago via mobile

Although we were the only ones in the whole bar/lounge area it felt like we were a huge burden to the staff. In particularly the barman who served us in the morning, very abrupt and seemed as though he was not there to help us. Asking for a coffee/drinks menu we were told 'it is just the same as everywhere'...

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Helpful?
Thank Talitha-CumiP
Lee K, General Manager at Hardwick Hall Hotel, BW Premier Collection, responded to this review

Good Evening, Thank you for writing a review. I am sorry that we did not meet your expectations and that you felt like a burden. I will certainly speak with the member of staff who was working that day and pass your comments on to him. If you would like to discuss this further please do contact me here at...

Durham, United Kingdom
Reviewed 2 weeks ago

Would not go again, very poor, disappointed. Expensive for what you get. Asked ahead for change in menu but still got this wrong. Annoyed that this had to be repeated. Only people there, not surprised after this experience.

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Thank vaw263
Lee K, General Manager at Hardwick Hall Hotel, BW Premier Collection, responded to this review

Good Evening, Thank you for taking the time to write your review. I'm deeply disappointed that you thought that our afternoon tea was a disappointment. I'm truly sorry that we did not meet your expectations. If you would like to discuss this further please do not hesitate to contact me. I hope this does not deter you from visiting us...

Reviewed 2 weeks ago

Stayed at Hardwick Hall Hotel for the first time on Good Friday 2017. The hotel is impressive from the moment you drive into its grounds. There is parking to the front and rear. The hotel is full of old charm from deep pile carpets to leather furniture. I had booked a deluxe room and was not disappointed. The bedroom had...

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Helpful?
Thank Steve G
Lee K, General Manager at Hardwick Hall Hotel, BW Premier Collection, responded to this review

Good Evening, Thank you for taking the time to write a review. I'm delighted that you enjoyed your stay and I look forward to welcoming you back in the future. Kind Regards, Lee Kirtland

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Nestled in the beautiful County Durham countryside, just off the A1(M), and surrounded by the magnificent Hardwick Country Park, Hardwick Hall Hotel is 4 Star AA rated and Winner of a Trip Advisor Excellence Award 2013, 2014 & 2015. Our luxury Sedgefield hotel offers Deluxe and Premier bedrooms with exceptional standards of comfort, quirky-clever decor, and first class traditional attentive service. With boutique style, lavish and individually designed spacious rooms, all with large baths, walk in showers, luxury furnishings and huge ultra comfortable beds you'll never want to get out of. At Hardwick Hall Hotel weddings are our speciality. From tasteful and traditional to unique and original, gorgeous reception rooms, quirky hotel interiors, beautiful boutique style bedrooms and unique surroundings, our country house hotel in Sedgefield County Durham is the perfect setting for all your family celebrations. Whether your visit to the North East is for business or pleasure; traditional attentive service, beautiful decor and good living will always be part of Hardwick Hall Hotel. ... more   less 

Additional Information about Hardwick Hall Hotel, BW Premier Collection

Address: Sedgefield, Sedgefield TS21 2EH, England (Formerly Hardwick Hall Hotel)
Region: United Kingdom > England > Durham > Sedgefield
Price Range: €93 - €171 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hardwick Hall Hotel, BW Premier Collection 4*
Number of rooms: 51
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Also Known As:
Best Western Sedgefield
Best Western Durham
Sedgefield Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Hardwick Hall Hotel, BW Premier Collection staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Premier room was in our opinion worth the extra csot”
sheepy8412, 8 Apr 2017 | Read review
“Wait until the rooms have been refurbished then book a top floor lakeside room.”
maureenw590, 4 Apr 2017 | Read review
“Couldn't fault our premier room.”
JohnB076, 8 Mar 2017 | Read review
“Try and get a room overlooking the lake, it is well worth the extra, just for the view.”
47ronb, 31 Jan 2017 | Read review
“302 was great as a family room with two sinks,free standing bath and walk-in shower.”
thenobster58, 31 Jan 2017 | Read review
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Prices are for 1 room, 2 adults
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