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Sol Rio de Luna y Mares

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Traveller (11038)
Pool & Beach (2742)
Room & Suite (1343)
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Overview
  • Excellent47%
  • Very good35%
  • Average12%
  • Poor4%
  • Terrible2%
Travellers talk about
“french restaurant”(448 reviews)
“colon buffet”(98 reviews)
“la nina”(87 reviews)
AMENITIES
Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
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Reviews (6,211)
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4,841 results
Traveller rating
2,273
1,658
575
204
131
Traveller type
Time of year
LanguageEnglish
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2,273
1,658
575
204
131
Show reviews that mention
All reviewsfrench restaurantcolon buffetla ninafishwhite nighta la carte restaurantssnack barwater balletbeach restaurantcd playerbeach discocalamarihorse ridingthomas cookbeautiful beachtwo weeksgreat holiday
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1 - 5 of 4,841 reviews
Reviewed 2 days ago

Good place for someone, who enjoy sea and beach. Hotel must be renovated ASAP!!!! Had an episode of falling ceiling in the bathroom on my head. Also our front door was not operated well- sometimes it was impossible to close.Food is ok.

1  Thank Natalia S
Reviewed 1 week ago via mobile

We had a fabulous time last year at this resort . We wish to return this july but we are a little worried about some of the reviews. Will the restaurants be open every night? Can we get sparkling wine anywhere in resort as part...More

1  Thank lutom2017
Response from Lina C, Guest Relations Manager at Sol Rio de Luna y MaresResponded 6 days ago

Dear lutom2017 First of all, we want to thank you for exposing your comments about the last time. Regarding your worries, we have a programm for the opening of a la carte restaurant, but we do guarentee two reservations per weeks. We had inconveniences with...More

Reviewed 1 week ago

Boy boyfriend and I (early 50s) were at the resort the last week of June (2018) and had a pretty good time. We wanted a nice beach and great weather and that is exactly what we got. This was our first time in Holguin (we...More

5  Thank SBMontreal
Response from Lina C, Guest Relations Manager at Sol Rio de Luna y MaresResponded 6 days ago

Dear SBMontreal We thank you for your opinions. We appreciate you have given very deep review with the main services of the hotel It is a pity you did suffer some inconveniences with the room, but it is nice to know you were satisfied with...More

Reviewed 1 week ago via mobile

Honestly the view of the hotel room is magnificent, the staff are very friendly and put their time and effort into their customer service, and most especially a particular entertainer, Betty, was the most amazingly kind person at the resort. She was so outgoing and...More

1  Thank Simply L
Response from Lina C, Guest Relations Manager at Sol Rio de Luna y MaresResponded 6 days ago

Dear Simply L You make us very proud with all the compliments included in your review . We are quite sure that our staff is our best asset.Betty is one of the members that have brought fresh blood to our activities.Her manager will know about...More

Reviewed 2 weeks ago

This is the 3rd time my girlfriend and I have stayed at the Luna Mares and it was great to be back in Cuba. As other people have said the hotel is nice but some of the rooms are a little dated. But you dont...More

4  Thank mancmike666
Response from Lina C, Guest Relations Manager at Sol Rio de Luna y MaresResponded 1 week ago

Dear mancmike666 The Sol Rio de Luna Mares staff appreciates your feedback from your last holidays with us. You did share the structure of the hotel and potential customers will love that. Regarding the a la cartes restaurants we have programmed the opening according with...More

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About
Amenities
Top amenities
Pool
Beachfront
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Tennis Court
Outdoor pool
Details
Price range
US$150 - US$170 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$150 - US$170 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (11038)
Pool & Beach (2742)
Room & Suite (1343)
Dining (701)
Family and Play Areas (69)
Business Centre & Event Rooms (50)
Questions & Answers
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Kathy P
10 June 2018|
AnswerShow all 4 answers
Response from tasha55 | Reviewed this property |
We wanted to go to Havana but it proved so difficult and costly that we went to Guardalavca and Holguin instead. We went to Guardalavaca in a horse and cart which the kids loved and cost very little. We hired an open top car... More
0
Votes
alexandra t
9 June 2018|
AnswerShow all 2 answers
Response from BazzaSwindon | Reviewed this property |
Hiya. As Linda A has said there are a lot of steps at the Mares side and some of the paths are a bit uneven (aren't they all?). However, you can still get to the beach with a stroller/buggy/pushchair by following the... More
0
Votes
Peter K
3 June 2018|
Answer
Response from willtravel6062 | Reviewed this property |
Hi Peter, I think you have contacted me by mistake. We are both very jealous and we hope you have as good a time as we did in Cuba. Best wishes.
0
Votes
Room Tips
"Building 6, 3rd floor on the Luna side has the best ocean view. Not sure about the Mares side"
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"Main building"
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"There was always hot water,The bed is huge and theAC worked"
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"High up on the Mares Side for the best sea views."
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