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Innkeeper's Lodge Basingstoke

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85 Reviews from our TripAdvisor Community

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Showing 82: English reviews
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Reading, United Kingdom
Reviewed 6 days ago NEW

Beautifully set in the countryside on the edge of Basingstoke. Black hairs in the plug hole. Pulled them and OMG I felt sick with the amount that came up. Waitress service; only takes your order and then your given an alarm. When it buzzes you go up and collect your food. I ordered Carvery - meat dry apart from the...

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Helpful?
Thank saz5081
General Manager A, General Manager at Innkeeper's Lodge Basingstoke, responded to this review

Thank you for taking the time to leave a review, and am sorry to hear you encountered some housekeeping issues, rest assured these will be addressed. We are also pleased to let you know that our current wifi, which we have had issues with of late is due to be replaced with a system far faster that we have currently...

Shrewsbury, United Kingdom
Reviewed 1 week ago

Customer Service not a strong point, to check in we were told to go to the bar as the lady at the reception was going off duty, really. The room was basic although the wood work in the bathroom had seen better days. There is no sound proofing between the rooms as we could hear everything that happened in the...

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Thank christine19572017
General Manager A, General Manager at Innkeeper's Lodge Basingstoke, responded to this review

Thank you for taking the time to leave a review.

Reviewed 1 week ago

The staff were friendly, the room was a bit dated but clean and tidy, went for the great balls of fire pizza, can you handle the heat, sorry to stay I have had warmer soup. bar is warm & friendly, don't think I would stay again sorry.

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Helpful?
Thank Glenn J
General Manager A, General Manager at Innkeeper's Lodge Basingstoke, responded to this review

Thank you for taking the time to leave a review. I'm sorry to hear the 'great balls of fire' pizza did not live up to your expectations, the ghost chilli sauce has been known to bring tears to peoples eyes, so perhaps we needed to add some more chilli sauce for you. I'm pleased to hear the team looked after...

Reading, United Kingdom
Reviewed 1 week ago

My husband and I booked in here for 1 night as were attending a wedding in the area. They were helpful as allowed us to check in early because of the time of the wedding & must be praised for always having very hot water. Room was basic but bed comfortable but walls so thin that the person next door...

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Thank sachabasher
Birmingham, United Kingdom
Reviewed 3 weeks ago via mobile

I stayed here for 1 night midweek. I checked in at 7pm and once all formalities were dealt with I was given the key to my room. Excellent room with tv and coffee/tea making facilities. Very clean accommodation and excellent size bathroom with shower. I decided to eat in the pub restaurant which is attached to the lodge. Good choice...

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Thank daz3932
General Manager A, General Manager at Innkeeper's Lodge Basingstoke, responded to this review

Thank you so much for taking the time to leave a review, it is much appreciated. I'm really pleased to hear you enjoyed your stay and the team and I look forward to seeing you in the future.

Reviewed 4 weeks ago via mobile

We visited here for 1 night as a stopover for family occasion on arrival one room that was booked as a twin room was changed into double as shower was faulty the reception offered no help so we were instantly unhappy but it got worse no food available so we went along to the room which were very worn and...

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Thank Stuart P
General Manager A, General Manager at Innkeeper's Lodge Basingstoke, responded to this review

Thank you for taking the time to leave a review. Unfortunately your room type was booked for you by booking.com and as soon as you mentioned it to the team member who checked you in, she moved you to the correct room type and offered you the use of the shower in another room, as we knew the shower was...

Exeter, United Kingdom
Reviewed 27 February 2017 via mobile

We stayed here for one night as we were visiting the Bombay Sapphire gin distillery which is nearby. The staff were friendly, the room was a bit dated but clean and tidy. With a continental buffet breakfast included in the price it worked out as excellent value. There is a pub adjoining which had a large food menu as well.

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Thank Hannah903
General Manager A, General Manager at Innkeeper's Lodge Basingstoke, responded to this review

Thank you for taking the time to leave a review. I am pleased to hear you enjoyed your experience here with us, and will pass your comments on to the team.

Reviewed 16 February 2017 via mobile

I stayed for one night on business on Valentine's night. Easy to find wuth plentiful parking. A really good welcome by the helpful bar staff which is really appreciated. The room is a good size and clean. Though was kept awake by the extractor in the bathroom and the lack of sound insulation between rooms. I could hear both ends...

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Thank Adam L
General Manager A, General Manager at Innkeeper's Lodge Basingstoke, responded to this review

Thank you for taking the time to leave a review following your stay at IKL Basingstoke. We use reviews like your own to look for improvements that came be made and will definitely look at the points you have raised.

London, United Kingdom
Reviewed 13 February 2017

We stayed here for one night following a party in the locality. The room was quite satisfactory, the bathroom gleaming,and nice big bath. We paid a little extra for the cooked breakfast and that was lovely. We liked the fact that checkout was until twelve which made for a relaxed start to the day. Good value and we were very...

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Helpful?
Thank Lynne A
General Manager A, General Manager at Innkeeper's Lodge Basingstoke, responded to this review

Thank you Lynne for your positive review. I will pass your lovely comments onto the team as they always love to hear great feedback.

Kent, United Kingdom
Reviewed 13 February 2017

Stopping over night whilst visiting family in area, very very busy restaurnt and had to wait 1.30 hr for table but once seated well worth the wait , food for price is very good and quality also. Staff very polite and friendly. Booked into room on arrival very cold as heating was turned off, but soon warmed up, fors and...

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Thank demoman123
General Manager A, General Manager at Innkeeper's Lodge Basingstoke, responded to this review

Thank you so much for taking the time to leave us a review, much appreciated.

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Babysitting
Official Description (provided by the hotel)
Hidden away in the quiet village of Oakley, this handsome Hampshire lodge provides some of the most welcoming budget accommodation in Basingstoke. It's just off the M3, and a few minutes from town - but feels like it's a world away, with picturesque countryside on the doorstep and attractive thatched houses nestling around a duck pond in the centre of the village.There's a wealth of conference venues nearby, such as Oakley Hall and the Ark Centre, which makes the 22-bedroom lodge a comfy and convenient base for business as well as pleasure. Either way, you can round off your stay with a meal and a tipple or two at the Stonehouse Pizza & Carvery on site. As for things to see and do in the local area, you'll be spoilt for choice. If you love country walks head down to award-winning Eastrop Park, which is full of scenic trails. Or you could explore the remains of Basing House, once the largest private residence in England. Plus you might like to catch a show at The Anvil Concert Hall or simply take a relaxing stroll down Basingstoke Canal. ... more   less 

Additional Information about Innkeeper's Lodge Basingstoke

Address: The Beach Arms | Church Oakley, Basingstoke, Oakley, Basingstoke RG23 7EP, England
Region: United Kingdom > England > Hampshire > Basingstoke > Oakley
Price Range: €56 - €79 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Innkeeper's Lodge Basingstoke 3*
Number of rooms: 22
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Questions & Answers

Questions? Get answers from Innkeeper's Lodge Basingstoke staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check that Wifi is really available as in some rooms it is not”
sachabasher, 17 Apr 2017 | Read review
“Suggest single beds”
demoman123, 12 Feb 2017 | Read review
“Find one without the extractor permanently and WiFi. I don't think either exsist.”
DaveR997, 27 Jan 2017 | Read review
“Room 1... very spacious and both bedroom and bathroom clean”
929gilliane, 12 Jan 2017 | Read review
“Room 4 was brilliant”
wave129, 18 Oct 2016 | Read review
5 of 5