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Bay Gardens Hotel

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970 Reviews from our TripAdvisor Community

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Showing 901: English reviews
Manchester, United Kingdom
Reviewed 17 February 2016

A great welcome with rum punch and an upgrade from a standard room to a suite was the beginning of our stay at this delightful hotel. We stayed on a bed and breakfast basis and the whole staff-reception, dining room and housekeeping were friendly helpful and accommodating. The grounds of the hotel were very well kept and simply beautiful with...

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Helpful?
Thank JohnD50
baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for taking the time to leave us a review on your recent stay at the Bay Gardens Hotel. I am glad to hear that you received a warm welcome and upgrade coupled with excellent service throughout. We hope that you took away some wonderful memories and look forward to welcoming you back.

Aigremont, France
Reviewed 16 February 2016

People in the hotel have ben nice and smily The swimming pool was well maintained as was the est of the common parts, bars and restaurant No luggage service but a shuttle every hour to the beach Reasonable food in price and quality In short a nice place to stay in

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Helpful?
Thank Jean-Claude P
baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for taking the time to leave us a review on your recent stay at the Bay Gardens Hotel. I am glad to hear that you received friendly service and enjoyed your time with us. We hope that you do visit again.

Montreal, Canada
Reviewed 15 February 2016

We (three women) stayed at the Bay Garden Hotel during the last week of January 2016 and had wonderful time. It is well located, close to restaurants, supermarkets, and easy access to the local buses. The hotel is clean and has lovely maintained grounds. The beds were very comfortable and the service is excellent. Each and every single person on...

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Thank gks505
baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for taking the time to leave us a review on your recent stay at the Bay Gardens Hotel. I am glad to hear that you had a wonderful time and enjoyed our location , friendly service and grounds. We hope that you took away some great memories of our beautiful island and visit us again.

Washington DC, District of Columbia
Reviewed 15 February 2016

I enjoyed my stay at BGH. The staff are kind. The room was big. My room was clean. However, they could do with some training on service. My balcony door would not lock. This is rather concerning. One doesn't want people creeping in. I called the front desk and was told that they would send someone. No one ever came....

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Helpful?
Thank NaijaDiva
baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for taking the time to leave us a review on your recent stay at the Bay Gardens Hotel. I am thrilled to hear that you enjoyed our accommodations. We pride ourselves in providing a comfortable and relaxing stay with excellent service and this is not the standard we have become known for. We will take a very close...

Winnipeg, M
Reviewed 12 February 2016

We had a great time staying at Bay Gardens Hotel in St. Lucia and booked through WestJet vacations. Staff are friendly and willing to assist you with any questions or concerns you may have. Accommodations are what you would expect for a 3 star resort - clean and efficient, but not fancy. We stayed in an upgraded room with a...

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Thank meaghanlussier
baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for taking the time to leave us a review on your recent stay at the Bay Gardens Hotel. I am glad to hear that you had a great time and received excellent service from our team members. We hope that you do take away some great memories back to Winnipeg and visit us again soon.

Rodney Bay, St. Lucia
Reviewed 12 February 2016

I loved the hotel and the room, the only downside was having to adjust to the noise of the crickets in St Lucia - it is very high pitched and can be rather annoying at times.are in St Lucia. Not sure if there was some way to have the rooms more insulated against the noise... I currently live not far...

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Helpful?
Thank Robyn G
baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for taking the time to leave us a review on your recent stay at the Bay Gardens Hotel. We will certainly look into ways for noise reduction in a continued effort to provide the best for our guests. Overall, I am glad that you still got to enjoy Rodney Bay and Bay Gardens Resorts.

Castries, St. Lucia
Reviewed 10 February 2016

The stay was good,but needed a more dinner variety tho.The room was lovely.The pool experience was awesome aswell .. The water was clean and had a perfect depth which was appropriate for most of the guest.In summary,our stay was great and will recommend other people to attend. Thanks

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Thank biggatez1
Toronto, Canada
Reviewed 10 February 2016

I stayed at Bay Gardens for 2 weeks. Had a comfortable room. Wifi available, breakfast with the room (Ms Shirley the Kitchen manager was always asking if everything was fine). Great staff, great customer service. Always willing to help. Front Desk staff excellent, especially Sue and Lilia and Esther

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Thank Paulette P
baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for taking the time to leave us a review on your recent stay at the Bay Gardens Hotel. I am glad that you received a comfortable and clean room and enjoyed the breakfast and friendly service. We hope to welcome you back soon.

Norwich
Reviewed 10 February 2016

we booked this hotel as we did not want all inclusive and somewhere near shops this is perfect for couples and singles alike. very relaxed staff friendly the shuttle bus is great as it takes you to the beach resort easily get there early for a bed as they go quickly. We stayed in a room near the pool which...

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2Thank travellingLynne
baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for taking the time to leave us a review on your recent stay at the Bay Gardens Hotel. I am glad that you got what you were looking for in our property as well as friendly service from our team members. We have taken stringent measures to prevent the spread and existence of mosquitoes on property in a...

Baltimore, Maryland, United States
Reviewed 7 February 2016

FYI...they take American dollars everywhere and will give you EC$ (Eastern Caribbean dollar) change back and servers/drivers are all about tipping in cash. Look at your bill to see if they charge a 10% service charge at certain bars or restaurants. Heads up, Bay Gardens Hotel and Bay Gardens Inn which is right next door and Bay Gardens Resort which...

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Helpful?
Thank Mon L
baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for taking the time to leave us some feedback on your recent stay at the Bay Gardens Hotel. We have taken measures to update our facilities and accommodations for a more modern feel. I have taken note of what you have mentioned and passed it on to our maintenance and management teams for immediate action. This is not...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
A great choice for those seeking a small, intimate and centrally located base - personalised service will ensure guests capture the unique cultural and tropical flavour of St Lucia. Situated on the south side of Rodney Bay marina and within walking distance of the well known Reduit Beach, nearby shops, bars and restaurants. ... more   less 

Additional Information about Bay Gardens Hotel

Address: Rodney Bay 1892, St. Lucia
Region: Caribbean > St. Lucia > Gros Islet Quarter > Rodney Bay
Price Range: €121 - €225 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bay Gardens Hotel 3*
Number of rooms: 71
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Also Known As:
Bay Gardens Castries
Hotel Bay Gardens
Bay Gardens Hotel St Lucia
Hotel Style:
#1 Green Hotel in Rodney Bay
#3 Business Hotel in Rodney Bay
#4 Family Hotel in Rodney Bay
#4 Romantic Hotel in Rodney Bay
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Questions & Answers

Here's what travellers have asked, with answers from Bay Gardens Hotel staff and other travellers.
39 questions
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Questions? Get answers from Bay Gardens Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room facing west if you plan on sleeping in. The curtains were not black-out and the sun was up by 6:00-7:00am every morning. ”
 of 5 bubbles ildikoj471, 6 Dec 2016 | Read review
“Go for balcony rooms”
 of 5 bubbles stevefencer, 26 Nov 2016 | Read review
“All the the superior rooms are great”
 of 5 bubbles 276ronnetteb, 17 Nov 2016 | Read review
“You may walk a while to get to you room.”
 of 5 bubbles Travel3069, 8 Nov 2016 | Read review
“The room was very clean and nice and very relaxing atmosphere”
 of 5 bubbles Bajantraveller56, 13 Oct 2016 | Read review
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