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Crowne Plaza Mexico City North-Tlalnepantla

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Crowne Plaza Mexico City North-Tlalnepantla
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90 Reviews from our TripAdvisor Community

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Showing 42: English reviews
Aberdeen - Scotland
Reviewed 2 weeks ago via mobile

Do not let the CP brand fool you!! Don't bother paying for Club access, you won't get it and you'll end up paying for your breakfast & drinks anyway! Management could benefit from some training on how to deal with people, I thought that in the service industry that maybe should be a prerequisite.....how wrong could I be? Do yourself...

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Helpful?
Thank BexABZ
Philadelphia, Pennsylvania
Reviewed 5 September 2016

If you need to be in this part of Mexico City the Crown Plaza is acceptable. Nothing special. Decent views from the upper floors (though nothing super interesting to see). Rooms are large, clean, and comfortable. Trip back to the airport outside rush hour is fairly quick.

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Thank Vijante-gigante
Miami, Florida
Reviewed 26 August 2016

I stayed three nights for business. The entrance is on a busy street with hardly enough space to pull in with your car. It's more like a sidewalk corner with a ramp built in which was not too wide, as I realized pulling out one day and banging down hard from the sidewalk to merge into the busy street. That...

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Thank Maria G
Cala'n Bosch
Reviewed 7 July 2016

As with most modern hotels, it lacks areas where people who are alone can interact with other lone travellers. The Lobby Lounge is comfortable but unwelcoming and some of the staff only smile when they have wind. The lobby area regularly has cold draughts blowing around. The rooms are spacious and quite pleasant, but cold. Breakfast selection is more than...

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Thank paulwad
Manila, Philippines
Reviewed 15 June 2016

my wife and I moved to this hotel from the Hilton to join her group that was in Mexico for a conference. First off, the location is pretty much in the middle of no where, it is quite quiet, if not or the nearby mall, I would say this place is quite isolated. Nevertheless it wouldn't be so bad if...

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Thank jinx d
Plano, Texas
Reviewed 31 March 2016

I've been staying at this hotel for almost 4 months off and on. The hotel has been remodeling and they keep the noise down. I moved from a regular room to a jr suite. The regular is OK but I was having problems with the internet. Now the jr suite was just a little more for me and I had...

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Thank Doug361
Houston, Texas
Reviewed 15 March 2016

Recently renovated, beautiful hotel, rooms spacious and soundproof! Full restaurant, bar and excellent concierge (Luis) make this hotel the place to stay when in the area. Traffic can be tough at certain hours of the day.

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Thank TimeBandit2014
Kottayam, India
Reviewed 7 December 2015

I stayed here for 2 months during my trip to Mexico City. It's a great hotel. Service was great. I just loved their breakfast buffet. They have a gym, tennis court etc. Wi-Fi is available. The rooms were super clean and cozy. Room service was great. As you all might know, learning few Spanish terminologies and words would come in...

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Helpful?
Thank asishyohan
Miguel Angel M, Front Office Manager at Crowne Plaza Mexico City North-Tlalnepantla, responded to this review

Receive a friendly greeting! Thank you for staying with us and for the time that you took to give us your nice comments. We are glad you liked the overall service. It is a pleasure to serve you and we hope you back with us soon. Best regards, Pablo P. Front office manager.

Reviewed 30 November 2015

If you are on a business trip nearby this hotel, I sincerely recommend it. It is clean, fancy and equipped with all necessarily . The staff is very friendly and helpful. Only thing that should be improved is WiFi connection.

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Thank Natalija S
Miguel Angel M, Front Office Manager at Crowne Plaza Mexico City North-Tlalnepantla, responded to this review

Receive a friendly greeting! Thank you for staying with us and for the time that you took to give us your nice comments. We are glad you liked the overall service, It is a pleasure to serve you and we hope you back with us soon. Best regards Pablo P. Front office manager

Miami
Reviewed 19 November 2015 via mobile

If you need to be in this area for business reason is a good place to overnight and get in the run early morning. Location is OK to reach the highway to Queretaro and avoid all the trafic of Mexico city. Stay in the hotel have a decent bar and so so restaurant, walking around at evening if aren't a...

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Helpful?
Thank Andre O
Miguel Angel M, Front Office Manager at Crowne Plaza Mexico City North-Tlalnepantla, responded to this review

Receive a friendly greeting! Thank you for staying with us, thank you for the time that you took to give us your comments.It is a plesure to serve you and hope you back with us soon. Best regards Pablo P. Front office manager.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Crowne Plaza Mexico City North-Tlalnepantla is strategically located near the industrial and business area North of Mexico City. Wireless internet access is available throughout the hotel. Our Club Floor offers a private lounge where you can enjoy a wonderful continental breakfast and great evening snacks. Additional hotel features include: illuminated tennis court, spa & gym, international cuisine at La Montea speciality restaurant and a spectacular lobby bar featuring live piano music. We offer the most complete meeting, banquet and exhibition facilities for up to 1,200 guests. ... more   less 

Additional Information about Crowne Plaza Mexico City North-Tlalnepantla

Address: Roberto Fulton 2-A | Ave San Lorenzo, Tlalnepantla 54000, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Estado de Mexico > Tlalnepantla
Price Range: €64 - €113 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Mexico City North-Tlalnepantla 3.5*
Number of rooms: 126
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Also Known As:
Crowne Plaza Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Mexico City North-Tlalnepantla staff and other travellers.
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Questions? Get answers from Crowne Plaza Mexico City North-Tlalnepantla staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Eating out is a much better option, shopping mall close by, with several reasonable restaurants. Seems reasonably OK for walking out.”
 of 5 bubbles paulwad, 7 Jul 2016 | Read review
“Regular rooms have poor wifi, jr suits are just a little more and have good wifi, some come with hot tubs in the room.”
 of 5 bubbles Doug361, 31 Mar 2016 | Read review
“Face away from the street is possible. Higher floors also - they have live music on some night and you might not want it right outside your door.”
 of 5 bubbles tonyr652, 15 Nov 2014 | Read review
“Free wi-Fi, but it does not work half the time...or extremely slow.”
 of 5 bubbles Daniel3282, 26 Jul 2014 | Read review
“Owing to its location, the hotel is more suitable for business travelers.”
  • Room
  • Lobby area
  • Lift
  • Lobby area
 of 5 bubbles AkshayDhingra, 1 Sep 2013 | Read review
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