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27/8/2017 28/8/2017
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    Puncak Pass Resort

    Jl. Raya Puncak KM 90, Sindanglaya, Puncak 43253, Indonesia
    Hotel website
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    Best prices for your stay
    27/8/2017 28/8/2017
    US$66
    US$60
    SAVE US$6
    US$66
    US$66
    Traveller (220)
    Room & Suite (191)
    Dining (56)
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    Overview
    • Excellent25%
    • Very good50%
    • Average19%
    • Poor3%
    • Terrible3%
    Travellers talk about
    “poffertjes” (8 reviews)
    “puncak pass” (14 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Concierge
    Spa
    Meeting Rooms
    Dry Cleaning
    3.5 Star Hotel
    All hotel details
    Offers from Puncak Pass Resort
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    Royal Safari Garden Resort & Convention
    718 reviews
    #1 of 24 hotels in Puncak
     
    Pesona Alam Resort & Spa
    885 reviews
    #2 of 24 hotels in Puncak
     
    Novus Giri Resort & Spa
    520 reviews
    #3 of 24 hotels in Puncak
     
    Sahid Eminence Hotel Convention & Resort
    72 reviews
    #5 of 24 hotels in Puncak
     
    Rooms
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (220)
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    1 - 5 of 133 reviews

    Reviewed 4 weeks ago

    Service..crew..food..resort ambiance..room..all good..noted that furniture looks old..maybe needs updated even it's historical resort..and it would be great if there's a functional pool..and jacuzzi..and it'd be great too if they provide such as flying fox or else that not just for the group only..More

    Review collected in partnership with this hotel
    Thank Irvansophian
    Response from Rai A, Room Division Manager at Puncak Pass ResortResponded 3 weeks ago

    Dear Mr. Irvan Sophian, We sincerely appreciate your comments regarding your stay in Puncak Pass Resort. I will share your comments with our team and I am sure that this feedback will serve as an encouragement as we strive to continuously improve our guest experience....More

    Reviewed 4 weeks ago via mobile

    - Rooms are smelly , small and old ! - No toilets rinser ! - No AC !! - Poor Wifi !! - Employees requesting money for their services and if we refused we get the exact opposite !!! Which is not acceptable and it...More

    Thank Deemaa K
    Response from Rai A, Room Division Manager at Puncak Pass ResortResponded 3 weeks ago

    Dear Ms. Deemaa K, We really appreciate your feedback regarding your stay in Puncak Pass Resort, please accept our sincere apology as your stay was not up to your expectation. It is always a great opportunity to receive an honest score and comments as we...More

    Reviewed 4 weeks ago

    The room is very smelly (like a dusty smell)..and the floor is extremely dirty that my kids dont even want to take off their shoe.. the people in the reception is not friendly too...im not comming back again definitelyMore

    Review collected in partnership with this hotel
    Thank 260dissapointed
    Response from Rai A, Room Division Manager at Puncak Pass ResortResponded 3 weeks ago

    Dear Mr./Ms. 260dissapointed, Thank you very much for taking the time to share about your experience at the Puncak Pass Resort. We sincerely apologize that your experience did not meet your expectations. In regards to your concern, serious action has been taken and proper training...More

    Reviewed 4 weeks ago

    There is an area of improvment. For example, the price of animal zoo is too high for zoo of of only ten animals,and the swimming poolwas not working, some people from outside the resort were allowed to get nearby the enterance to sell their things...More

    Thank qurainmh
    Response from Rai A, Room Division Manager at Puncak Pass ResortResponded 3 weeks ago

    Dear Mr./Ms. Qurainmh, We are very pleased to receive your great feedback regarding your stay in Puncak Pass Resort. We always strive to deliver our best services to all our valued guests. In order to keep improving our services, would you please mind to share...More

    Reviewed 9 July 2017

    Please keep green in the yard.No need add others building.Car park need to be improved for customer satisfaction.There are some police patroli car use the the parking that make full the park for customerMore

    Review collected in partnership with this hotel
    Thank hendra_santika1
    Response from Rai A, Room Division Manager at Puncak Pass ResortResponded 4 weeks ago

    Dear Mr. Hendra_santika1, We are very grateful and thankful for your very positive review following your stay in Puncak Pass Resort. It is always a pleasure to receive positive feedback from our valued guests. I will share your comments with our team and am very...More

    Royal Safari Garden Resort & Convention
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    Pesona Alam Resort & Spa
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    Novus Giri Resort & Spa
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    Sahid Eminence Hotel Convention & Resort
    72 reviews
    #5 of 24 hotels in Puncak
     
    About
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Pool
    • Free Parking
    • Spa
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Free Parking
    • Dry Cleaning
    • Concierge
    • Breakfast Available
    • Room amenities
    • Refrigerator in room
    • Microwave
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Pool
    • Spa
    Details
    • Price range
    • US$52 - US$333 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Spa Hotel in Puncak
    • Room types
    • Suites ,
    • Family Rooms ,
    • Non-Smoking Rooms
    • Number of rooms
    • 49
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Priceline, Travelocity, HotelQuickly and Agoda so you can book your Puncak Pass Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Indonesia >
    • Java >
    • West Java >
    • Puncak
    • Also Known As
    • Puncak Pass Hotel Puncak
    Add Photo Photos
    Traveller (220)
    Room & Suite (191)
    Dining (56)
    Pool & Beach (3)
    Hotel & Grounds (181)
    Family and Play Areas (37)
    Bathroom (11)
    Business Centre & Event Rooms (9)
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    Nearby Attractions
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    Questions & Answers
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    Room Tips
    "Room was nice..maybe they could updated the furniture although it's the historical resort.."
    Read review
    "Superior room"
    Read review
    "If you price the rooms and cottages more compatitively ( 10 - 15 % ) less than is currently being charged and..."
    Read review
    "Everything excellence"
    Read review
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