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BEST WESTERN St. Louis Inn

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731 Reviews from our TripAdvisor Community

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Showing 716: English reviews
Colorado
Reviewed 2 weeks ago via mobile

Absolutely horrible. Hotel was between 45 and 50 degrees. Was placed in a room on the first floor with a tile floor. The floor was unbearably cold. My son was sleeping in a pack and play and woke up 4 times. We took all our blankets and piled them on the floor to try to keep him warm. We booked...

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Helpful?
Thank gocubsg0
L23170, Manager at BEST WESTERN St. Louis Inn, responded to this review

I apologize to you for your recent unpleasant stay with us. Unfortunately our pet rooms do have a tile floor it helps us with the cleaning process after guests have checked out. We hope that you do stay with us again to provide you with better service, if your make a future reservation call the property and we will definitely...

Alamogordo, New Mexico
Reviewed 2 weeks ago

Pleasantly surprised at the amenities and breakfast for the price. The front desk staff were extremely helpful about general area information and we're very prompt in taking care of any requests we made. The breakfast was good and coffee was available in the lobby at all times. I would gladly stay here again when we are visiting our family in...

Review collected in partnership with Best Western
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Helpful?
Thank georgesusanm
L23170, General Manager at BEST WESTERN St. Louis Inn, responded to this review

Thank you so much for your kind words and know that we work very hard to insure your every moment will be pleasant. Hope that you will be with us again soon in the near future. Ed

Reviewed 2 weeks ago

We stayed at this location last December and were pleased with our room and the staff. This year we noticed a big decline in the cleanliness and room details. Room 230 actually had a window drape, complete with drapery hooks, being used as a shower curtain. The morning breakfast was being prepared by an employee wearing a chef coat, in...

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Helpful?
Thank Cheryl W
L23170, General Manager at BEST WESTERN St. Louis Inn, responded to this review

Thank you for sharing your experience with us and we will certainly look into your concerns. Ed

Chicago, United States
Reviewed 3 weeks ago

We recently stayed at this Best Western. The common areas and guest rooms seem recently renovated. The décor is tasteful and the bed was awesome. We had a pet which they accommodated with ease. The price for the room was reasonable as well. I would recommend this hotel when staying in the area.

Review collected in partnership with Best Western
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Helpful?
Thank Susan M
L23170, General Manager at BEST WESTERN St. Louis Inn, responded to this review

Hello, It was very nice to read your awesome comment and I am glad your pet enjoyed the stay as well. Hope to see you soon! Ed

Bloomington, Indiana
Reviewed 3 weeks ago via mobile

My impression of this hotel for the 2 weekends we stayed couldn't be more different. The first weekend was great! I was impressed by how nice the hotel was ("seemed" is the better word) for the price. We then went to Oklahoma and I liked the hotel so much and was so grateful for how we were treated that I...

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Helpful?
Thank hoosierdaddy500
L23170, General Manager at BEST WESTERN St. Louis Inn, responded to this review

Hello, I am sorry you had a horrible stay in July but we have since remodeled and I am the new general manager (since October). I would hope that if your ever in the area again you give us another chance to service to show you that your bad experience was an isolated incident. Ed-GM

Parsons, Kansas, USA
Reviewed 4 weeks ago via mobile

Going back to Ohio needed a place to stay. Made reservations on line and it was pet friendly. Staff was professional and courteous. The room was clean and uncluttered The pool was heated with separate hot tub. The breakfast was the best I ever had in motel.

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Helpful?
Thank JOE H
L23170, General Manager at BEST WESTERN St. Louis Inn, responded to this review

Thank you so much for you taking the time to give us a good review, we really enjoyed having you stay with us and should your travels ever bring you this way again we hope we are a place you stay.

Branson, Missouri
Reviewed 22 November 2016

Chelsea and Denisha were extremely helpful, patient, and professional. I had a unique situation, and they helped me out. I also appreciate their manager for being reachable even after her shift and assisting us.

Review collected in partnership with Best Western
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Helpful?
Thank kramersmith41
L23170, Guest Relations Manager at BEST WESTERN St. Louis Inn, responded to this review

Dear kramersmith41, Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded. We will happily share your comments with our staff and...

Mishawaka
Reviewed 10 November 2016

We have stayed in NUMEROUS motel over the recent years and this one rates in the TOP bracket of motels. I don't know where some of these people stayed that rate this 'dirty'' and poorly maintained. Maybe, the management has turned a leaf and is doing a better job, but We found it very clean and nice. The breakfast area...

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Helpful?
Thank Keith Y
L23170, Guest Relations Manager at BEST WESTERN St. Louis Inn, responded to this review

Dear Keith Y, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I am glad that you enjoyed the convenient location of our hotel! We are delighted by your compliments, rating and review of our high housekeeping and hospitality standards. Your thorough review is greatly appreciated! We are...

Reviewed 8 November 2016 via mobile

This is an older motel. A worker was removing snags from the carpets, room by room...and they needed it. However everything worked just fine and we had a nice 6-day stay. For an extra $4 we had a jacuzzi, which was refreshing. Good breakfast.

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Helpful?
Thank deb W
L23170, Guest Relations Manager at BEST WESTERN St. Louis Inn, responded to this review

Dear deb W, I am so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. Thank you so much for your compliments to our breakfast! On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the...

st Louis, United States
Reviewed 5 November 2016

Light bulbs burned out. Took 20 minutes to receive from house keeping after they were informed. Bar soap was not in room and had to request. Carpet tiles were snagged and did not adhere to the floor. Printed TV guide did not match channels on TV. TV had to be changed using up or down option, could not tune to...

Review collected in partnership with Best Western
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Helpful?
Thank Ronald S
L23170, Guest Relations Manager at BEST WESTERN St. Louis Inn, responded to this review

Dear Ronald S, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We appreciate your time in pointing out the areas in most need of attention as we work towards updating and improving upon our accommodations. We will address the maintenance and housekeeping task right away for the benefit of our future...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Welcome to Best Western St Louis Inn. Our 100% non smoking Hotel is just minutes from downtown, this St. Louis, Tripadvisor 2014 Certificate of Excellence Hotel is perfectly priced and located near everything you experience while in the ST Louis, MO metro area. The BEST WESTERN St. Louis Inn is conveniently located just minutes from St. Louis' best and most exciting attractions. Catch a St. Louis Cardinals® game at the Busch Stadium, visit the world-famous St. Louis Gateway Arch, explore shopping and dining in historic downtown St. Louis, take the whole family to the St. Louis Zoo® and the Mark Twain Boyhood Home and Museum, tour the Anheuser Busch Brewery, or just relax and enjoy the many annual festivals or daily attractions at Forest Park. The choice is yours when you stay at this St. Louis Hotel. Vatterott College® is also nearby, making this St. Louis Best Western perfect for those visiting students or touring campus. Just one stay at the BEST WESTERN St. Louis Inn, and you'll fall in love with this St. Louis hotel's unbeatable value and comfortable accommodations, each room features cable satellite television, free wireless high-speed Internet access with 50MBPS upload and download speed, and all the comforts of home. Other premium amenities at this hotel include a complimentary full breakfast, an indoor swimming pool, on-site fitness center and guest laundry. Small pets are welcome, too! For those staying on business, the BEST WESTERN St. Louis Inn also offers full business services, meeting and banquet facilities accommodating up to 100 people, and a close proximity to area businesses like Convergys Corporation, ABM Corporation, 7-Eleven® Division Headquarters, Caduceus Corporation and railroad projects. Get ready for the best St. Louis hotel stay around with the BEST WESTERN St. Louis Inn. ... more   less 

Additional Information about BEST WESTERN St. Louis Inn

Address: 6224 Heimos Industrial Park Drive, Tesson Ferry, Saint Louis, MO 63129
Region: United States > Missouri > Saint Louis > Tesson Ferry
Price Range: €65 - €106 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN St. Louis Inn 2.5*
Number of rooms: 88
Reservation Options:
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Also Known As:
Best Western St. Louis Hotel Mehlville
Best Western Saint Louis
Saint Louis Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN St. Louis Inn staff and other travellers.
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Rochester, New York
1 month ago
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Long Island, New York
6 months ago
Grand Prairie, Texas
over a year ago

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Questions? Get answers from BEST WESTERN St. Louis Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Two queens give a couple a choice.”
 of 5 bubbles stevene254, 26 Oct 2016 | Read review
“You can not go wrong in any room. If it's a couple thru the Jacuzzi suite. Still less expensive than most hotels cheapest room.”
 of 5 bubbles dawnp606, 16 Sep 2016 | Read review
“There are no good rooms”
 of 5 bubbles Pirategril89, 29 Aug 2016 | Read review
“Stay somewhere else”
 of 5 bubbles RomanRemains, 18 Jul 2016 | Read review
“I booked through an app, it was fine, but wish I shopped around as there was a cheaper deal at the front desk than what I found online.”
 of 5 bubbles Lobsterollsforever, 8 Jul 2016 | Read review
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