We spent a week here and it was a wonderful experience from start to finish! Lisa is excellent. She responds quickly, professionally, and warmly. She provided great suggestions and genuinely seemed to wantour stay to be perfect for us. The condo couldn’t be better! It was sparkling clean when we arrived. Well equipped with everything we needed. The kitchen has everything we could want. The condo also provided chairs and beach towels - making our trip even nicer! The view from the lanai is magical. This was truly a five star experience!
My wife and I enjoyed an absolutely wonderful week in unit 108. The well-appointed 2-bed 2-bath ground floor apartment was exactly what the doctor ordered and I can say that because I am a doctor. 108 was the right prescription for being relieved of the stress of the Great Pandemic. The patio let out to a marvelous and peaceful view of the ocean bordered by beautiful lush landscaping. The apartment had everything we needed to customize our stay to our liking. A short walk barefooted (toes massaged by thick manicured cool grass) from the unit is a mini-beach where we could sunbathe and chill with a school of giant turtles taking shifts on the little beach. The complex is conveniently located and easy walking distance from great food fare, whale touring, and local main roads.
We were there 1/2020 and viewed many whales from the lanai. Great ocean views and location. There’s a small beach with a few turtles in front. Good swimming beach within walking distance down the street with 5 miles of white sand to walk along (and/or to swim too). Uncrowded!
Location of Island Sands is great. Very centrally located on the island. This unit was not terrible but definitely not great either. There is no central air conditioning. There is 1 ac unit in the living room level to the floor. This unit barely cools down the living room and does not cool the rest of the unit at all. It can get very warm in the bed room. The owners did provide fans. The washing machine was very sensitive and the hairdryer did not work. Also the kitchen sink facet is very dated and in need of replacement. Our view was amazing.
The Island Sands Resort was less than favorable, especially ROOM #109. We have stayed in several timeshares on the island and this one by far was the worst. We checked in and checked right out. The room was dingy and was in much need of some updates and TLC. The carpet was gross and the walls were dirty. The swap cooler in the corner of the small living room was not enough to cool the entire room so the bedroom was at least 20 degrees hotter. The slat windows were super dirty, which we didn't even want to touch. The walls in the hallway were filthy and the stain on the bed comforter made us immediately pack up and go. We quickly called CHR and asked to be moved. Rose from CHR was very helpful in getting us moved to a different timeshare. A room was found for us at Sugar Beach and moved. Even with the $220 difference and few sna-foos we experienced at Sugar Beach, Sugar Beach was a 1000 TIMES BETTER. Our vacation was made much more pleasant and much more comfortable had we stayed at Island Sands.…