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The Mirage Alexandra Headland

312 reviews
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Traveller (99)
Room & Suite (36)
Pool & Beach (23)
Overview
  • Excellent65%
  • Very good26%
  • Average5%
  • Poor3%
  • Terrible1%
Travellers talk about
“the main road”(26 reviews)
“lap pool”(20 reviews)
“sunshine coast”(34 reviews)
Free Wifi
Free Parking
Beachfront
Pool
Suites
Fitness centre
Kitchenette
4.5 Star Hotel
All hotel details
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Reviews (312)Write a Review
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LanguageEnglish
195
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18
11
6
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All reviewsthe main roadlap poolsunshine coastbowling alley next doorsurf clubeasy walk to the beachlovely parkbasketball courtten pin bowlingbedroom apartmentlovely poolthree bedroomafter hoursshort walkfamily holidaya great staygreat size
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81 - 85 of 312 reviews
Reviewed 2 May 2016 via mobile

Very sweet friendly staff but our room was unfortunately dirty sticky and smelly...we kind of felt like we were staying in someone else's apartment for the night not really a resort...probably just needs a good clean and an update. The reception was open at funny...More

2  Thank AmyOtter5353
Response from Margot H, Guest Relations Manager at The Mirage Alexandra HeadlandResponded 6 May 2016

Thank you for your review and most importantly for bringing these matters to our attention. Whilst it is disappointing to receive this feedback it provides us with the opportunity to check apartments, facilities and cleaning standards. We pride ourselves on our customer service. It was...More

Reviewed 26 April 2016

Location excellent - overlooks the lagoon, 200 steps to the beach, restaurants and transport. DIvine pool. Super nice managers. Rooms spacious - 3BR - well appointed and maintained. Not cheapm but you are in the middle of everything - 20 minute walk each way to...More

1  Thank Suzysunshine44
Response from Margot H, Guest Relations Manager at The Mirage Alexandra HeadlandResponded 6 May 2016

Thank you for your wonderful review. We were so pleased to hear you enjoyed our excellent location and well appointed apartments. We strive to provide a high level of customer service so your comment regarding our "Super Nice Managers" was lovely to hear. We look...More

Reviewed 9 April 2016

Excellent high end resort with great pool, facilities and proximity to the beach. Management were welcoming, very friendly and provided excellent customer service. Top notch accommodation- very highly recommended.

Thank Katherine C
Reviewed 20 March 2016

we had never been to the area before,and the new owners andrew and margot were great,only to happy to work in ,very friendly and a lovely resort with 2 pools plus spa,tennis court,only 1 block back from the beach,we will be back

2  Thank arguswonderboy
Reviewed 20 March 2016

Fabulous 3 days stay , a friend and i stayed- brilliant customer service, apartments are top notch -location fabulous- there was an initial slight issue with a fan, the owners dealt to incredibly swiftly and without impacting on us at all. That's great service! Really...More

1  Thank Loulou0833
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Beachfront
Hotel Amenities
Free Parking
Self-Serve Laundry
Business Centre with Internet Access
Concierge
Babysitting
Things to do
Pool
Fitness Centre with Gym / Workout Room
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$131 - US$332 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette
Details
Price range
US$131 - US$332 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette
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Traveller (99)
Room & Suite (36)
Pool & Beach (23)
Dining (2)
Hotel & Grounds (60)
Family and Play Areas (6)
Bathroom (4)
Questions & Answers
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Room Tips
"There are different towers, you may wish a beach view, but it costs more of course"
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"Higher floors have ocean view"
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"Higher levels for better view."
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"Higher floors have an excellent view"
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