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Grand Palais Beachside Resort

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Grand Palais Beachside Resort
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313 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Palais Beachside Resort
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Showing 312: English reviews
Buderim, Australia
Reviewed 10 October 2016

Family stayed there for 2 weeks. Spent over $4500 for apartment. Asked to check out 1 hour later than 10am. Were told to pay $35 for the privilege - after paying $4500!!!!!. Too much traffic noise. Broken window frame - not fixed in 2 weeks. Not the cleanest of apartments. Extremely dated decor. Peeling paint on window frames in apartment....

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Helpful?
1Thank smellynellie13
grandpalaisalex, Owner at Grand Palais Beachside Resort, responded to this review

Hi smellynellie13, Thank you for taking the time to leave us your feedback. We are disappointed to hear that the quality of the rooms did not meet your expectations as we pride ourselves on having clean, comfortable apartments. We will take your comments on board and discuss with our team how we can improve the experience our guests have. I'd...

Reviewed 4 October 2016 via mobile

I recently stayed at the Grand Palais for a family holiday. Upon arrival I was pleasantly surprised with the location and close proximity to the beach, restaurants and cafes. Mooloolaba was a short walk and we didn't need a car. The managers were very friendly, professional and helpful. They had great local knowledge and assisted with discounted tickets for local...

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Helpful?
Thank Michael P
grandpalaisalex, Owner at Grand Palais Beachside Resort, responded to this review

Hi Michael, Thank you for taking the time to leave us a review - we are so pleased to hear that your time at Grand Palais was a pleasant one. It was our absolute pleasure to have you stay and we appreciate that you have taken the time to provide us feedback on the cleanliness of our rooms and the...

Reviewed 4 October 2016 via mobile

My family and I recently stayed at the Grand Palais Beachside Resort and we couldn't be happier! The accommodation was affordable and value for money. The accommodation itself is opposite the beach and a short walk to some great places to eat. The free wifi was an added bonus to our stay as well as the delicious goodies in the...

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Helpful?
Thank Kiriana H
grandpalaisalex, Owner at Grand Palais Beachside Resort, responded to this review

Hi Kiriana, We are so pleased to hear you enjoyed your stay with us! Thank you for taking the time to leave us a positive review. We pride ourselves on having clean rooms and excellent service from our staff so we always appreciate it when someone provides us feedback. Hopefully we will see you again some time in the future....

Melbourne, Australia
Reviewed 4 October 2016 via mobile

I have just stayed in the rooftop apartment at the Grand Palais, after reading a previous trip advisor comment I was very concerned; however after staying there it was obvious this person must have had other agendas. The rooms were great, very clean the view was awesome it was defiantly great value for money! I will highly recommend Grand Palais.

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Helpful?
Thank lashe88
grandpalaisalex, Owner at Grand Palais Beachside Resort, responded to this review

Hi lashe88, Thank you so much for taking the time to leave us such a positive review! We are so pleased to hear that you enjoyed your stay at Grand Palais and hope that you had an excellent time in Alexandra Headlands. Hopefully we will see you again soon. Regards, Anna

Brisbane Region, Australia
Reviewed 28 September 2016

I stayed in the penthouse apartment recently for reasonable length of time (to judge) and it was the dirtiest apartment in Australia that I have ever had the misfortune to book. There were dead flies in all the lampshades, the shower room smelt like it had been cleaned with dirty mop and water and there were still clearly visible all...

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Helpful?
4Thank bexley23
grandpalaisalex, Owner at Grand Palais Beachside Resort, responded to this review

Hi Bexley23 Thank you for your feedback. Could you please contact us as a matter of urgency to advise which apartment you are referring to as I am not aware of any of our penthouses being in the state you describe and I would like to remedy any issues if they do exist. I would also like to encourage any...

Melbourne, Australia
Reviewed 6 September 2016

Our room was beach facing and had a great view. The room was spacious and very clean. This resort is in a great spot - just across the road from a swimming beach and the surf club. It's an easy walk into Mooloolaba too. Would highly recommend!

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Helpful?
Thank sweens85
grandpalaisalex, Owner at Grand Palais Beachside Resort, responded to this review

Hi sweens85, Thank you for leaving us such a lovely review! We are so pleased to hear you enjoyed your room and the views. It was our pleasure to have you stay and we would love to have you back again some time soon. Regards, Anna

Dunedin, New Zealand
Reviewed 23 August 2016

Our room was spacious, with unimpeded views of the ocean. Handy to bus stops, which either go just north to Maroochydore or south to Mooloolaba or even further to Caloundra. Coles supermarket is in Mooloolaba, just 15 minutes walk away, allow at least 45 minutes walk to Maroochydore. Swimming pool was warm, we stayed mid August and found it did...

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Helpful?
Thank Gary G
grandpalaisalex, Owner at Grand Palais Beachside Resort, responded to this review

Hi Gary, Thank you for taking the time to leave us such a wonderful review. We are so pleased to hear you enjoyed your stay. We would love to have you stay again. Regards, Anna

Reviewed 20 August 2016 via mobile

We had one of the ground floor disabled access rooms which had an easy layout to use. The bathroom was good once we had located a mop to keep the drain area in front of the toilet dry and safe to use, but would be better with a non slip floor. The resort has several good cafes and restaurants nearby...

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Helpful?
Thank Kate F
grandpalaisalex, Owner at Grand Palais Beachside Resort, responded to this review

Hi Kate, We are so pleased to hear you enjoyed your stay at Grand Palais. Thank you for taking the time to leave us feedback regarding the usability of our disabled access rooms. We will definitely take your comments on board and look into it. It would be our pleasure to have you stay again. Regards, Anna

Christchurch, New Zealand
Reviewed 20 August 2016

We stayed here for 3 weeks recently...lovely location..clean tidy rooms..comfy bed. We were lucky as we were upgraded from a one bedroom apartment to a 2 bedroom ..with the Second bedroom locked off..this gave us a bigger living are and two bathrooms..ideal for a longer stay. Swam most days in the heated pool..29 degrees ! Decor a little dated, however...

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Helpful?
Thank josensue
grandpalaisalex, Owner at Grand Palais Beachside Resort, responded to this review

Hi Josensue, Thank you for taking the time to leave us your great review. We are so pleased to hear you enjoyed your time at Grand Palais and that you found the room to your liking. We pride ourselves on our friendly, helpful staff so it is always wonderful to hear positive feedback from our guests. Regards, Anna

Christchurch, New Zealand
Reviewed 12 August 2016

Great location on bus route or easy walk into Mooloolaba Room was spacious and had plenty of crockery cutlery etc. views were amazing. Washing machine and dryer were a bonus. There is a bit of traffic noise but we adjusted to this quite quickly. Would recommend this place. Warm pool and very close to the surf club had free wifi.

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Helpful?
Thank anneS4123UG
grandpalaisalex, Owner at Grand Palais Beachside Resort, responded to this review

Hi Anne, Thanks for leaving us such a wonderful review! We are so pleased to hear that you enjoyed your stay and loved not only the beautiful views, but the room and amenities. We would love to have you back again some time. Regards, Anna

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Amenities

Highlights
  • Pool
  • Free Parking
  • Beachfront
About the property
  • Beachfront
Things to do
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Grand Palais Beachside Resort holiday accommodation apartments are your perfect choice in affordable luxury on the Sunshine Coast. Will full amenities, a great location and amazing views, we have it all here at Grand Palais. ... more   less 

Additional Information about Grand Palais Beachside Resort

Address: 188 Alexandra Pde, Alexandra Headland, Queensland 4572, Australia
Region: Australia > Queensland > Sunshine Coast > Alexandra Headland
Price Range: €97 - €221 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Palais Beachside Resort 4*
Number of rooms: 45
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Also Known As:
Grand Palais Beachside Hotel Alexandra Headland
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Questions & Answers

Questions? Get answers from Grand Palais Beachside Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view rooms obviously best even if there is road noise!!”
 of 5 bubbles KarenB033, 23 Oct 2016 | Read review
“We always book an oceanfront unit!”
 of 5 bubbles lpo56177, 11 Oct 2016 | Read review
“Go for beach views if you can”
 of 5 bubbles sweens85, 6 Sep 2016 | Read review
“Best rooms overlooking ocean.”
 of 5 bubbles GaryG371, 22 Aug 2016 | Read review
“Ocean view is great morning sun and fall asleep listening to the sea.”
 of 5 bubbles anneS4123UG, 12 Aug 2016 | Read review
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