The Bannister hotel has an outstanding view of the marina and the Samana Bay. Most rooms are ocean view. However, service at the hotel restaurants is poor. Visited the restaurants 6 times during my 2 night stay and there was always a problem. The severs would not take the order and make you wait for over half hour, the servers would bring you the wrong order, and most times the ticket would not reflect the order. The hotel needs to have someone with experience running both restaurants. It is a shame that a hotel with such view and location can’t handle basic services.
Lovely views but some problems that seem to be unresolved and taken lightly by the management . No hot water !!! For 4 days and told warm is acceptable ???? Run out of napkins and beach towels ? No effort to get more ...dinner was just ok short menu .. not 5 star by any standards
This hotel hotel is excellent for people looking to avoid crowds and looking for relaxation. R&R best to describe. It’s also good for people with families and if you need to park you boat or ship even better since it has a private port.
The Bannister Hotel is an excellent option particularly if you prefer a bit of peace and quiet over staying at an all included resort. The rooms are large suites with kitchenette, dining area and living room. My room had an excellent view of the marina and the Bay. The Italian restaurant, The Regatta, is good. Breakfast is included. A few minor improvements would help. The rooms could use a luggage rack as well as instructions on how to operate the air conditioning, television, etc.
Words can't express my gratitude for everyone at The Bannister Hotel & Yacht Club. The minute that we arrived, we felt that this is a very special place! You are surrounded by the most beautiful view that nature can only provide and combine with the love that everyone provides there makes you feel at home. Thank you all from the bottom of my heart for the healing time that you provide us at a very difficult time. You welcome us like family and I will never forget. Thank you Roberto and Mercedes for all the love and support, there are no words to describe the gratitude in my heart. Can't wait to return some time soon to see you all!
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