Well the name should tell you every thing. there is no bridge in sight. the rooms are very basic and not hot water in the shower. room 302 has a window pane missing and is open to the elements including mosquitoes. I will not return.
This is a basic hotel. The staff are helpful and friendly, but the rooms are not like the photos. The furniture is broken, the fridges and lamps not working. The breakfast was the worst I have ever had in any hotel. The men 'cooking' had no idea and struggled to provide even toast. I've also left covered in bed bug bites from my room.
Not so pleased with the hotel. There were mosquitoes in the room. Didn't have a good night sleep. Cleanliness was ok. Toilet was very basic. AC was ok. Food was just ok. Make sure you get a vaporizer before going.
We have visited this hotel couple of times last time we visited with a team from Singapore we had a major set back as one of the bed collapsed and the Singaporean was on the ground when we informed this to the management they were so casual about it and said it will be made asap. We requested another room and we were told it is not possible so after this episode although they did repair my friend did not want to sleep on it anymore he just put the mattress on the ground and slept. no way will we recommend this hotel to anyone
I stayed here on 24th & 25th March 2017... After checking in, i noticed there was no towels provided in the room... There was NO intercom too... I have to go down every time when i need something... There was No water in the washroom... I went down and told the problem several times to the staff... but, they did not solve the issue... after several hours they changed the room for us... They did not even help us to move our things to the room they provided.... The food is tasty, but their service is very poor.... The next day morning we had a meeting at Batticaloa... so, I asked the person at the front desk about the check out time... he told me it is 12.00 noon... I clearly told him that we will be returning before 11 am and thereafter we will check out.... But, during the meeting this guy called me 3 times telling that to come there immediately otherwise I have to pay an extra amount of 1000/=... After providing us a horrible service they want us to give an extra 1000 too.... When we check out, this guy at the front desk ask me "Will You come back here again..?" with a cruel smile.... I just replied a smile and came.... Don't choose this place...…