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El Caballo Resort

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Traveller (29)
Room & Suite (3)
Pool & Beach (2)
Overview
  • Excellent6%
  • Very good24%
  • Average29%
  • Poor19%
  • Terrible22%
Travellers talk about
“great night”(2 reviews)
“tapas bar”(3 reviews)
“a bit tired”(3 reviews)
AMENITIES
Public Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
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Reviews (98)
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All reviewsgreat nighttapas bara bit tiredstaff were fantasticvenuefunctionsaturdaycatering
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21 - 25 of 98 reviews
Reviewed 29 April 2016 via mobile

After reading all the negative reviews I hesitantly booked an overnight stay at El Caballo (to break up a long car trip I had with my family). On arrival, you appreciate how glorious the place was in its hey day - at night the resort...More

Thank Desiree P
Reviewed 26 April 2016

Although the staff were friendly - when we did see them, the whole experience was tarnished by the incredibly shabby rooms, very stained carpets - curtains falling off the rails, no wardrobe in upstairs rooms, not very clean, especially bathroom window sills, and furniture that...More

1  Thank niclux
Reviewed 25 April 2016

The architecture is lovely, the layout is good, the price was very reasonable. I so wanted to give this place a better mark. On the positive side the rooms were a good size, clean, had a nice bar for a relaxing drink, the golf course...More

Thank Steve R
Response from Matthew P, Manager at El Caballo ResortResponded 27 May 2016

I am sorry to hear about your unfortunate experience We really appreciate your feedback and hope you do give us the chance to make it right. I would also like to take this chance to explain the waiting period in our Restaurant that weekend. We...More

Reviewed 22 April 2016 via mobile

I am a senior reviewer. I have stayed in hundreds of hotels, motels and resorts. I feel i am a good judge of quality. This is the new best of the worst. Dated accommodation. Poor service. Food that we could not and did not pay...More

5  Thank michealbryant
Response from Matthew P, General Manager at El Caballo ResortResponded 27 May 2016

Thank you very much for taking time to write feedback about your recent experience. We are disappointed and very sorry to hear about your negative experience. We will have a meeting with the Housekeeping, Kitchen & Maintenance department to point all the issues listed on...More

Reviewed 10 April 2016 via mobile

I had read multiple bad reviews on here and had zero expectations. Rooms are large and not as bad as we were expecting. Our room (all the way into the room) did flood as soon as we had a shower as did a couple of...More

Thank Perthgirl31
Response from Matthew P, Front Office Manager at El Caballo ResortResponded 12 April 2016

Thank you very much for taking time to write feedback about your recent experience. We are disappointed and very sorry to hear that your room was flooded. As you mentioned we are glad to hear that our staff have done all they could to accommodate...More

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About
Amenities
Top amenities
Free Parking
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Wheelchair Access
Meeting Rooms
Banquet Room
Conference Facilities
Business Centre with Internet Access
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Tennis Court
Hot Tub
Golf course
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$98 - US$182 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$98 - US$182 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (29)
Room & Suite (3)
Pool & Beach (2)
Dining (1)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"second floor room have balconies"
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"If you want the use of a restaurant check to ensure it is operating during your stay"
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"Choose the Spa Room for a bit of Romance"
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"Don't take any of the rooms facing the road, especially No. 8 - loud road noise and rattling windows"
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