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Hotel ROYAL PALACE

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Snp 519, Turcianske Teplice 039 12 Slovakia
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Traveller (18)
Room & Suite (14)
Dining (11)
Payments made by partners impact the order of prices displayed. Room types may vary.

About

#2 of 4 hotels in Turcianske Teplice
Location
Cleanliness
Service
Value
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Evening entertainment
Patio
Children Activities (Kid / Family Friendly)
Wifi
Hot bath
Indoor pool
Outdoor pool
Yoga room
Bar / lounge
Coffee shop
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Outdoor dining area
Special diet menus
Wine / champagne
Water park offsite
Airport transportation
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Hot spring bath
Light therapy
Massage
Neck massage
24-hour security
Baggage storage
Concierge
Gift shop
Newspaper
Outdoor furniture
Picnic area
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Flatscreen TV
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Minibar
Refrigerator
Electric kettle
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Russian, Czech, German and 3 more
36Reviews1Q+A0Room tips
Traveller rating
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Popular mentions
nickbex2016 wrote a review Jul 2021
Zurich, Switzerland33 contributions11 helpful votes
We were a party of 8 including 4 children, in 3 rooms in August 2021. The hotel public areas and rooms are attractive with adequate space. The Spa is outstanding, and I really mean it, proper world class Spa. Treatments were included with an itinerary in the price of the room. The breakfast was very good. The more senior staff, notably Pavol and Dada were excellent and tried their best to address some of our concerns below. Housekeeping was patchy. For example, the tea, coffee, sugar wasn't replenished, no milk provided for tea/coffee, towels sometimes replaced, sometimes not etc. But the major let down was the evening meal. Firstly, the hotel expected guests to order their evening meal 24 hours in advance which is ludicrous. Even with 24 hours notice they couldn't turn out a decent meal. A couple of examples. Very small pieces of fish fillet, served with boiled vegetables, no sauce. The fish had been cooked and kept warm so it was completely dry. Burger and chips, with a tasteless burger and flabby chips. Crepe Suzette that was simply inedible, bread that had been cut hours before serving and was stale. Apparently there were only 2 chefs in the kitchen, plus the head chef when he was working which wasn't often. The hotel said they had problems hiring due to COVID, but we didn't have similar issues in any other hotel or restaurant in Slovakia. So that's 2 chefs trying to cook for more than 80 people. If the restaurant is important to you, go somewhere else.
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Date of stay: August 2021
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Myska74 wrote a review Dec 2019
Brussels, Belgium99 contributions119 helpful votes
We stayed in the hotel over Christmas. We were very happy with the hotel, room and the spa but had mixed feelings about the service in the restaurant. The hotel is beautiful, reconstructed in Art-deco. It is tastefully decorated. We liked it a lot. The receptionist who welcomed us was very nice. She explained everything very well. The porter likewise, very friendly and showed us around. We had a studio which was spacious. The white bathroom was very clean. A small decorated Christmas tree with a small present ready in the room at our arrival were a very nice touch. The bed was probably too hard for my taste but not a big deal :-) The spa is impeccable and was the highlight of the stay. Everything clean, new and cosy. The staff in the spa was very nice and helpful. We took a Christmas package so we had a number of treatments included in price. It was a nice surprise that the planning of treatments was ready at our arrival and that the balneo reception tried to organise everything so that we could take treatments at the same time, to the extent possible. It was our first holiday of this kind and we enjoyed it very much. There was also a small gym, rather well equipped. Maybe it would be also useful if there were small towels at disposal to the guests in the gym. The only downside of the hotel was the restaurant Sissi. We really wanted to like it but... We had a feeling that the management was trying to save money...As some pointed in the previous reviews, the breakfast was not really 5*, more variety and options on pastry and bread would be really welcomed. We understand that it was Christmas and shops were closed but a few pieces of Christmas cookies and croissant like rolls are not enough. It is also the first time ever I have experienced in a 5* hotel that only espresso is included in the breakfast buffet and that you have to pay extra for a cappuccino .... small thing but ...And it is not ok for a 5* hotel to serve old pretzel rolls although it was put in the oven on the day to make it crispy again... The dinners were served as menu only. We had a choice from 3 meals on 23 December but one and only menu was served during the rest of the stay. The food was good though and the staff accommodated our wish to order a different meal for our child on the Christmas Day. I only regret that one and the same beetroot soup (really?) was served twice during our 4 day stay ... More variety would be pertinent and maybe for future, a choice from at least 2 menus would be nice... And then comes the service in the restaurant Sissy which is definitely far from 5*... The staff was friendly (in particular the waitress with long black hair was amazing and very helpful) and tried probably its best, but lacked attentiveness and rapidity. Not sure what the problem was. At the breakfast, one day nobody even bothered to get our orders and take away dirty plates... At dinners, it took ages before somebody noticed that guests arrived and probably would like to order beverages... and after we ordered, nobody came later to ask if we wanted to order something more...Such a pity. We also used the aqua-park which was rather ok. It is small (only two slides in winter) but was fun to go for an hour or so. All in all we recommend the hotel and spa but the restaurant management should be improved to correspond to the level it aspires to.
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Date of stay: December 2019Trip type: Travelled with family
2 Helpful votes
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Rosemary M wrote a review Jun 2019
Edinburgh, United Kingdom54 contributions55 helpful votes
Check in took a lot of time when I arrived at 1.00 am. Found things a bit difficult at beginning. Would have appreciated a little tour to explain the access to spa etc. Only found the route from bedroom to spa without going via reception on day3. Despite asking for a list of treatments in English it was only on day3 that I was given one. That was the negative but the positive far outweighs the negative. Bedroom was very comfortable , food was excellent., dining room was quite formal with pianist at weekend, but you could opt to eat on the terrace. Tea and strudel served in afternoon . Spa was great. The staff were terrific. Really well looked after in spa even although the girls did not speak English . Access to aqua park direct from hotel. In front of hotel was a lovely little park, great for walks. I will definitely return.
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Date of stay: June 2019
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Trip type: Travelled solo
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arikmilky wrote a review Aug 2018
Plainsboro, New Jersey145 contributions31 helpful votes
The hotel offers great spa facilities and staff. The food is good not great. The apartment offers the best furnitures and the bed is wonderful. The bathroom is big and comfortable. The only minus is the staff that can not communicate in English.
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Date of stay: August 2018Trip type: Travelled as a couple
1 Helpful vote
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osusky wrote a review May 2018
Uherske Hradiste, Czech Republic1 contribution1 helpful vote
Thats all he was able to write concerning the whole Pallace in such indeed poor language manner?! Royal Pallace is the very and ultimate treasury of the furniture and interior styleas well as the spa in Slowakia - thats a fact without any doubt. Problematic will be find the surrounding area of the whole small city, there is to see a sensible lack of investmens to the infrastructure, nevertheless its bread and butter of the municipality government, disregarding the presumably strangled mints of all slovak communes except the capitol. Well, thats politics yet but a "western" guest has therefore and that´just it to be silent at least.
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Date of stay: May 2018
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Trip type: Travelled as a couple
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PRICE RANGE
US$233 - US$267 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
SPA Hotel Royal Palace
LOCATION
SlovakiaZilina RegionTurcianske Teplice
NUMBER OF ROOMS
41
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Frequently Asked Questions about Hotel ROYAL PALACE
Which popular attractions are close to Hotel ROYAL PALACE?
Nearby attractions include SPA & AQUAPARK Turcianske Teplice (0.06 km), Kúpeľný park (0.2 km), and Church of St. Sophia (1.5 km).
What are some of the property amenities at Hotel ROYAL PALACE?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Hotel ROYAL PALACE?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel ROYAL PALACE?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel ROYAL PALACE?
Yes, free parking is available to guests.
What are some restaurants close to Hotel ROYAL PALACE?
Conveniently located restaurants include Central Cafe & Restaurant, Koliba Zuzanka, and Pizzeria a Cukraren Mimosa.
Are there opportunities to exercise at Hotel ROYAL PALACE?
Yes, guests have access to an indoor pool, a fitness centre, and a yoga room during their stay.
Does Hotel ROYAL PALACE have airport transportation?
Yes, Hotel ROYAL PALACE offers airport transportation for guests. We recommend calling ahead to confirm details.
Does Hotel ROYAL PALACE offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Hotel ROYAL PALACE?
The staff speaks multiple languages, including English, German, Russian, Polish, Czech, Ukrainian, and Slovak.