We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
So I'm going to tell it as it is. The policies of this place are the pits and they wouldn't recognise customer service if someone tattooed a guide on their heads !!
Myself and a group of charity cyclists arrived here in the evening after...More
2 Thank Realthoughts
Response from Sheila H, Owner at Belvedere HotelResponded 28 July 2017
I will respond to this review the same way that I did to your colleagues. Firstly - READ YOUR PAPERWORK, it quite clearly states that we take payment on arrival, I have no plans to change this just because you don't like it. Secondly, breakfast...More
Stayed in the Belvedere midway through a mammoth cycle event. The hotel is quite charming and the staff friendly. On arrival, we weren't given our keys until staff had been paid by our event organiser.....we must have looked dodgy in our cycle gear! Eventually that...More
Response from Sheila H, Owner at Belvedere HotelResponded 19 July 2017
Hi, I'm glad that you found my staff friendly, that's a positive.
However, I'd just like to respond to your other points if I may.
Firstly, it is our policy to take payment on arrival - this is a common policy in hotels worldwide, not...More
Had the pleasure of this wee gem over the folk music weekend. Musicians were really good, some playing inside and some in beer garden. Beautiful gardens to spend a sunny afternoon. Food menu looked good and reasonable prices
came in for dinner and a drink after it being recommended....had the steak and ale pie....which was £10.95.... was quite an expensive menu we thought....£1.20 for a slice of cheese on a burger... thought this was a bit much....
Came here with friends for an midweek evening meal. We were the only diners in the main dining room, although the bar appeared to be extremely busy. First of all, the waiter got my husbands drink order wrong (brought a lager shandy instead of beer...More