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Grand Paradise Samana

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Playa Las Galeras, Las Galeras 32000 Dominican Republic
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About

#2 of 7 hotels in Las Galeras
Location
Cleanliness
Service
Value

Looking for a place to stay in Las Galeras? Then look no further than Grand Paradise Samana, a romantic all-inclusive resort that brings the best of Las Galeras to your doorstep.

Rooms at Grand Paradise Samana offer a flat screen TV, a minibar, and a refrigerator providing exceptional comfort and convenience, and guests can go online with paid wifi.

24 hour front desk, a concierge, and a gift shop are some of the conveniences offered at this all-inclusive resort. A pool and breakfast will also help to make your stay even more special. If you are driving to Grand Paradise Samana Hotel, free parking is available.

Given the close proximity to Playa Madama (1.4 mi), guests of Casa Marina Bay can easily experience one of Las Galeras' most popular landmarks.

If you’re looking for an Indian restaurant, consider a visit to Villa Serena Restaurant, which is not far from Grand Paradise Samana Hotel.

We’re sure you’ll enjoy your stay at Grand Paradise Samana as you experience everything Las Galeras has to offer.

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Full view
Property amenities
Free parking
Wifi
Pool
Free breakfast
Beach
Canoeing
Babysitting
Children Activities (Kid / Family Friendly)
Parking
Paid wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Diving
Horseback riding
Mini golf
Snorkelling
Tennis court
Windsurfing
Aerobics
Billiards
Darts
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Kids club
Airport transportation
Banquet room
Foot massage
Massage
Salon
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Ocean View
Languages Spoken
English, French, Spanish
4,680Reviews631Q+A100Room tips
Traveller rating
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Popular mentions
Remy Rodríguez wrote a review Jan 2021
Dominican Republic4 contributions
If you are looking for a good experience this is not the place you are looking for 10 years back this resort was the best now is the worst in the area, rooms dirty not a good food, not many options of food there is no snack in the nights they force you to drink just one type of juice, a lot of black outs there is a colombian guy who is the boss of the restaurant and bars and he is the worst person there
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Date of stay: January 2021Trip type: Travelled with family
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Response from Samuel Vasquez, Other at Grand Paradise Samana
Responded 2 weeks ago
Hello Mr.Rarhz, thank for your comment, your opinion is very important for us. We are committed to providing the utmost in customer service and we appreciate when our clients take the time out their busy schedules to make us aware of their bad and good experience of their holidays. We apologize that your experience with us didnt fulfill your expectations,all your mentioned points will be taking in consideration to fix it and improve them. Best Regards.
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Briana C wrote a review Dec 2020
Vancouver3 contributions6 helpful votes
I finally have time to write my review. In 2019 alone, I have visited Grand Paradise Samana twice, and once in 2020. You can tell how much I love the place. The place has the best beach I have ever been, again, I went back twice again for that. However, my experience with the hotel is one of my worst resort experience. The units are not clean, which is okay on par with a 3 stars. However the towel is the WORST experience and for this alone, I will not visit again until someone tells me that they have changed this practice. The towels are torn and worn down, and they only let you to have one towel which is like 10 years old towels. I would have brought my own towels except I won't have a place to wash mine. It is just disgusting because of the quality, conditions of the towel. They also make you only switch to new towels before 6 pm, and you are then stuck. The place to get new towels is like the opposite side of the beach. last and again, i went there the first time because of the beach, I went back because of the beach, I went back again because of the beach and value. but I won't go back again because of the hygiene especially now with COVID risk. I may go back again if I hear changes about that on Tripadvisor, otherwise, I won't.
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Date of stay: January 2020
Cleanliness
Service
Sleep Quality
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Response from Samuel Vasquez, Other at Grand Paradise Samana
Responded 2 weeks ago
Hello Mrs.Briana, thank for your comment, your opinion is very important for us. We are committed to providing the utmost in customer service and we appreciate when our clients take the time out their busy schedules to make us aware of their bad and good experience of their holidays. We apologize that your experience with us didnt fulfill your expectations, your mentioned point concerning the hygiene and the towels will be taking in consideration to fix it and improve them. Our hotel have implemented and improve all the protocols concerning with Covid-19. Best Regards.
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urban queen wrote a review Jun 2020
2 contributions4 helpful votes
10000% NOT a 4 star hotel. When we first arrived our room smelled like cat urine, when we asked to switch they were telling us to come back in an hour, come back at 6 come back tomorrow, after I was tired of getting the run around they finally switched us to a new room. The food is garbage, easy place to get sick. Have to pay 15$ a plate for Japanese which was the best food. Place is over run with Russians who are completely rude. The staff talk about the rude Russians as well. Far walk from room to beach. One pool, split down to serve as family / adult and one kiddie pool. Didn’t play music during the day, had to repeatedly ask. The entertainment was Boring. The best part were the excursion away from this place. Will never go again and urge people to stay away.
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Date of stay: February 2020Trip type: Travelled with family
1 Helpful vote
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Response from Samuel Vasquez, Other at Grand Paradise Samana
Responded 23 Jun 2020
Hello Mrs.Urban, thank for your comment, your opinion is very important for us. We are committed to providing the utmost in customer service and we appreciate when our clients take the time out their busy schedules to make us aware of their bad and good experience of their holidays. We apologize that your experience with us didnt fulfill your expectations. All your mentioned points about the rooms general services and food will be taking into consideration in order to improve them. Best Regards.
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Jean Desjardins wrote a review Apr 2020
Sainte-Marthe-sur-le-lac, Canada9 contributions3 helpful votes
We came back from Samana RD and more specifically from the resort Grand Paradise with a bitter taste. We didn’t enjoy our vacation at the Grand Paradise at all. We travelled with a couple of friends that you know very well and had the same problems. The Grand Paradise has been presented to us as a 4-star resort and that is incorrect. We are not specialists in rating resorts but can assure you that we have seen much better ones with less stars in Cuba. Our rooms had old furniture, worn out by time. The drawers no longer closed or open properly and the back (bracket) holding the entire back wall and drawers was fractured making the night tables uneven, so the lamps and any object slipped to the ground. (See photo 4 ). The phone was not working, we rarely had hot water and even occasionally, no water. The TV had no control and was malfunctioning. The King size bed was uncomfortable and caving-in at the center. We had king size pillows but, with a single pillow case, (why not put 2 to cover all the pillow). The patio doors were noisy, too loose and hard to open. They did not lock properly, making the room unsafe. The air conditioning was not working properly despite of having technicians come in 5 or 6 times. It was very humid in the room. The mini-fridge was operating properly, it was overloaded with frost and ice. The Food.... Either too salty on meats or not cooked, just about raw hamburgers, no mustard, nor relish. Sorry cannot write more than 100 caracters
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Date of stay: October 2019
2 Helpful votes
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Response from Samuel Vasquez, Other at Grand Paradise Samana
Responded 27 Apr 2020
Hello Mr.Jean, thank for your comment, your opinion is very important for us. We are committed to providing the utmost in customer service and we appreciate when our clients take the time out their busy schedules to make us aware of their bad and good experience of their holidays. We apologize that your experience with us didnt fulfill your expectations. All your mentioned points about the rooms and food will be taking into consideration in order to improve them. Best Regards.
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Sofia wrote a review Mar 2020
1 contribution
Traveled here with family in February. First off, this is definitely not a 4 star resort (2 at most); The pictures on various sites are quite deceiving. Resort is very run down; it is not properly maintained. We had a leak in our washroom and I had to go to front desk more than once for someone to come and check it out. If you do not request room service, no one will show up! and when they do, they do such a poor job of cleaning up the rooms! Bed linens also reek! In regards to the staff, they need to hire workers who know how to speak English considering guests are international. Also, a lot of the staff are quite rude and unpleasant to be around, as if they are forced to do their jobs. Buffet and a la carte restaurants were horrible... not much selection and everything seems to run out. There is no complimentary snack bar in your room; they only provide bottled coke and bottled water. Save your money and go somewhere else--- overall, seemed like a run down motel.
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Date of stay: February 2020
Rooms
Service
Sleep Quality
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Response from Samuel Vasquez, Other at Grand Paradise Samana
Responded 12 Apr 2020
Hello Mrs.Sofia, thank for your comment, your opinion is very important for us. We are committed to providing the utmost in customer service and we appreciate when our clients take the time out their busy schedules to make us aware of their bad and good experience of their holidays. We apologize that your experience with us didnt fulfill your expectations. All your mentioned points will be taking into consideration in order to improve them. Best Regards.
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Previous
PRICE RANGE
US$122 - US$441 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand paradise samana hotel las galeras, casa marina bay, grand paradise samana las galeras
FORMERLY KNOWN AS
Casa Marina Bay
LOCATION
CaribbeanDominican RepublicSamana ProvinceLas Galeras
NUMBER OF ROOMS
420
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Frequently Asked Questions about Grand Paradise Samana
What are some of the property amenities at Grand Paradise Samana?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Grand Paradise Samana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Paradise Samana?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Paradise Samana?
Yes, free parking is available to guests.
What are some restaurants close to Grand Paradise Samana?
Conveniently located restaurants include La Bodeguita, Aux Delices De France, and C L'Aventura de John.
Are there opportunities to exercise at Grand Paradise Samana?
Yes, guests have access to a pool during their stay.
Does Grand Paradise Samana have an airport shuttle?
Yes, Grand Paradise Samana offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Paradise Samana?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Grand Paradise Samana?
The staff speaks multiple languages, including English, Spanish, and French.
Does Grand Paradise Samana have any great views?
Yes, guests often enjoy the ocean view available here.
Is Grand Paradise Samana accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.