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Grand Palladium Jamaica Resort & Spa

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Grand Palladium Jamaica Resort & Spa
Grand Palladium Jamaica Resort & Spa
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6,243 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Palladium Jamaica Resort & Spa
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Showing 5,806: English reviews
Camp Springs, Maryland
Reviewed 14 August 2014

Fraud! Not a 4 or a 5 star hotel by any means! Customer service was the absolute worst and check in is a night mare! Went on all girls getaway. Arrived at the property a few hours earlier than check in. We were told the room would not be ready till 3:00pm we didn’t receive keys to our room until...

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Helpful?
3Thank Demeshia P
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Demeshia P, Thank you for sharing your review. We must start by apologizing for the inconveniences which you have outlined in your review. While we strive for a perfect vacation we sincerely regret any mishap and rest assured that your concerns were not taken lightly. We welcome your feedback as it will better assist us to improve the present...

Connecticut
Reviewed 14 August 2014

We had a party of 10 (5 rooms) there for 1 week for our July wedding. Currency- No need to exchange, everyone prefers USD and prices on resort property are all in USD. Check in- There was no early check in option for anyone (prior to 3 pm). However they give you your wristband and full access to the resort...

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Helpful?
6Thank FlyGirlHeather
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear FlyGirlHeather: We have reviewed your comments and was very delighted to hear about the wonderful time you had while you were and most importantly you wedding went very well. We are happy to know that you enjoyed the overall facilities and we will share your comments with our team and work to improve on those areas that fell short...

Louisburg, North Carolina
Reviewed 13 August 2014

I went for a mini vacation with female cousins. We had a great time. There was something to do at all times. The "swim up" bar was great and the drinks just keep coming. The staff was wonderful. The Asian restaurant on site was not the best but all other eateries were great. The breakfast buffet will leave you stuffed....

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Helpful?
2Thank MizzDeelicious
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear MizzDeelicious: Thank you for taking the time to share your reviews with us. We were delighted to hear about the wonderful time you had and we were very pleased to know that all went well. However, while we strive for a perfect vacation we regret that the Asian cuisine was not to your liking. We are however pleased that...

Niagara Falls, New York
Reviewed 13 August 2014

Had a great time at this resort in august, blessed with great weather! The beach and views were beautiful and hanging in the pool all day never got old with the great service at the pool bar! Enjoyed being able to have a place to night swim! The POP crew always had something for both adaults and kids to do...

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Helpful?
1Thank Madeline S
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Greetings! Thank you for taking the time to share with us your review based off your recent vacation here at the Grand Palladium Jamaica. We are elated that your vacation with us was a wonderful one in which you were satisfied and enjoyed all that our Resort has to offer to our valued guests, from our entertainment to lounging by...

Reviewed 13 August 2014 via mobile

Lots to see and do. Beautiful scenic views. Great food. Good service. I stayed on tower 21.My teen kids enjoyed the freedom and the amenities. My retired parents enjoyed the nightly shows. A total vacation package and well worth the price.

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Helpful?
2Thank michelle b
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Greetings michelle b! Thank you for sharing your review based off your last vacation experience here at the Grand Palladium Jamaica. We are pleased that you and your family thoroughly enjoyed all that our Resort has to offer, from the entertaining nightly shows to the delicious meals which were had and the beautiful views and service received. We welcome your...

San Antonio, Texas, United States
Reviewed 13 August 2014

I stayed at the Palladium for five days. I went with this hotel based on the reviews and I gave them the benefit of the doubt on the bad reviews. We arrived and checked in, I had to pay $55 for internet in my room that only allowed 3 devices (we had 7 devicesincluding; 2iPods, 2phones, 1 laptop, 1business phone,...

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Helpful?
2Thank America T
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Greetings America T: Thank you for sharing with us your review. We appreciate the time which you have taken to bring to our attention the pros and cons of your vacation experience here at the Grand Palladium Jamaica. We appreciate your positive comments about the delicious meals had, the spa services had, and the service received from majority of our...

Reviewed 12 August 2014 via mobile

I just returned home from my stay at grand palladium and I had an awesome time. Myself and my boyfriend stayed in 1901 which was beautiful!!! It was clean, the restocked or fridge and made sure we had anything we needed. The only bad part of this trip was I didn't wear any of my high heels bc the walk...

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Helpful?
2Thank Mikki B
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Greetings! Thank you for taking the time to share your review based off your recent stay here at the Grand Palladium Jamaica. We are elated that you have enjoyed your vacation and all that our Resort has to offer. We are grateful for your positive comments about the the delicious meals had and the competent service received from our staff....

Calgary
Reviewed 12 August 2014 via mobile

We had such an amazing time. The staff were amazing, the resort is beautiful! The good was absolutely wonderful. I could not believe how friendly the staff were. I would highly recommend this resort to anyone! We went for a wedding, and the wedding location was absolutely beautiful:) We can't wait to go back!!!

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Helpful?
2Thank Hollydayer88
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Greetings Fnanke: Thank you for sharing with us your review based off your wonderful vacation spent here at the Grand Palladium Jamaica. We are pleased to know that you enjoyed all that our Resort has to offer and that your expectations were met. We are happy that we will be your Resort of choice for another vacation nothing short of...

New York City, New York
Reviewed 12 August 2014

I stayed here for a wedding in October of 2013, the hotel is huge, but walking wasn't a problem for us. (They have buggys driving around to pick you up)Checking In:took about 5 minutes. Rooms: are huge and always clean.Food: was good, I personally only had authentic Jamaican dishes. The pool: is huge and the Bartender MARTIN was very nice.Only...

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Helpful?
5Thank JCJAM
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Greetings JCJAM: Thank you for sharing the wonderful experiences you had while her on vacation last year. We are elated that your overall stay with us was enjoyed to the fullest. We are grateful for your positive comments about our facilities, the delicious meals had, the luxurious accommodations and the exceptional service delivered from our staff. We will be sure...

Reviewed 11 August 2014

Just got back today from a 5 day stay there and it was Fabulous!!!!!! When you go take plenty of ones and tip them ,They really appreciate it and they really do try to accommodate you in every way.We stayed on the Lady Hamington side and we were just minutes from a beach or pool.They also have a cart that...

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Helpful?
4Thank Stewart S
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Greetings Stewart S! Thank you for taking the time to share with us your review based off your stay here at the Grand Palladium Jamaica. We are elated that your vacation with us was a wonderful one and that you enjoyed all that our property has to offer. It was our pleasure hosting you and we welcome you to visit...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Grand Palladium Jamaica Resort & Spa

Address: The Point, Lucea, Jamaica
Region: Caribbean > Jamaica > Hanover Parish > Lucea
Price Range: €268 - €508 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Palladium Jamaica Resort & Spa 4*
Number of rooms: 544
Reservation Options:
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Also Known As:
Grand Palladium Jamaica Hotel Lucea
Grand Palladium Jamaica Resort And Spa
Grand Palladium Jamaica Resort & Spa Lucea
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Questions & Answers

Here's what travellers have asked, with answers from Grand Palladium Jamaica Resort & Spa staff and other travellers.
1,105 questions
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Questions? Get answers from Grand Palladium Jamaica Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The ones further out are quite a walk. Rooms around 11 on the Jamaica side are close and we did not think were loud.”
 of 5 bubbles Robisheer, 23 Feb 2017 | Read review
“To be close to the action stay in Villas close to 10.”
 of 5 bubbles SLHETH, 18 Feb 2017 | Read review
“Choose a villa away from the main reception area if you want to be away from night time music.”
 of 5 bubbles pandit_vasudev, 16 Feb 2017 | Read review
“block 11 is central”
 of 5 bubbles StephenW453, 16 Feb 2017 | Read review
“All rooms are nice, but I prefer the Rooms on the Lady Hamilton Side.”
 of 5 bubbles Alene-Baby, 16 Feb 2017 | Read review
5 of 5