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Grand Palladium Jamaica Resort & Spa

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Grand Palladium Jamaica Resort & Spa
Grand Palladium Jamaica Resort & Spa
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6,228 Reviews from our TripAdvisor Community

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Showing 5,794: English reviews
Annapolis, Md
Reviewed yesterday NEW

Before leaving for vacation I was worried about the differing reviews of the place. How could half of the reviewers love it and the other half hate it? I was determined that I would be able to clear things up for future vacationers. I was there in early January with a large group and now I can see why there...

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Helpful?
1Thank tadv_member
Normal, Illinois
Reviewed yesterday NEW

Overall a nice property. Food and drink was abundant. Here are some tips. First, know the property before you check in. This place is huge. We were in villa 18 and the walk was long. There is shuttle service but it's hit or miss. The rooms are well kept and clean. If you need anything, the service is spot on....

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1Thank SLHETH
Reviewed 2 days ago NEW

My girlfriend surprised me with a trip here for my birthday! First time in Jamaica for the two of us and this resort is gorgeous! We had a small issue at our check in as the first room that we were given was very dirty and the sliding door for the balcony wasn't working properly. We ended up going back...

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Helpful?
1Thank Steve L
Grand Palladium R, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Steve, It gives us great pleasure to hear that your first vacation visit to Jamaica and with us was wonderful and met all your expectations and needs. We are very appreciative of your positive comments about our luxurious property, our lovely private beaches and the great variety of water sports available. We do extend our sincerest apology for the...

england
Reviewed 2 days ago NEW

Flight and Transfer, went with First Choice ( Thomsons) 1 hour late leaving Gatwick, 50 minutes waiting on transfer bus even after the last person got on ( what was that all about ) and 1 hour 20 minutes late leaving Jamaica , why do they have time tables but then Thomsons are always late and the food on the...

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Helpful?
1Thank mi2ch
Grand Palladium R, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Guest, Greetings to you from sunny Jamaica! Thank you for sharing the vacation experience that you had here with us. It is great to know that you loved our spacious rooms, pools, beaches, the delicious meals that were served and the warm friendly hospitality of our team. It is good that you had the opportunity to visit other beautiful...

New York City, New York
Reviewed 3 days ago NEW

This is my second time staying at Grand Palladium (first time in Feb 2013) and not much has changed from my first experience except it was far, far less crowded this time around (assuming Zika related). Pros: 1.Tons of restaurant choices for dinner which is especially good if you are on a long stay so it doesn’t get boring. Also...

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Helpful?
8Thank Priya S
Grand Palladium R, Social Media Assistant at Grand Palladium Jamaica Resort & Spa, responded to this review

Hello Priya, Thank you for choosing our resort and sharing your review. Although we are pleased to see that you loved most aspect of your visit at our luxurious resort, we are disappointed to learn that we fell short of meeting certain expectations during this trip. We are pleased to know that you enjoyed our beautiful rooms and the extensive...

London
Reviewed 3 days ago NEW

Resort spread over a really big area. There are buggies to take guests from one end to the other. Room and accommodation good. There was plenty of food but could do with more variation from day to day.

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Helpful?
2Thank pandit_vasudev
Grand Palladium R, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Guest, The Management and staff of the Grand Palladium Resort and Spa wishes to thank you for visiting and sharing your review. We are happy to know you took great pleasure in our spacious property and rooms, the food at our restaurants and buffets and the overall service received while here. It was a pleasure hosting you and we...

Swansea, United Kingdom
Reviewed 3 days ago NEW

We had been sceptical about our visit owing to the number of reviews critical of various things but we were happy with the experience we had. The rooms were cleaned daily fresh towels and toiletries were supplied and the fridge restocked. We ate at the A La carte restaurants every night and had no problem booking but the food and...

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Helpful?
1Thank Stephen W
Grand Palladium R, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Hello Stephen, We would like to thank you for taking the time to let us know your comments from your last stay at the Grand Palladium Resort and Spa. It is quiet pleasing to know that our lovely accommodation and amenities, the pools and beaches and our variety of cuisines at our restaurants and buffets made your stay a memorable...

Snellville, Georgia
Reviewed 3 days ago NEW

February 9-15, 2017. Second time returning within three months. Without doubt best Hotel resort I've stayed. Upon Arrival we were warmly welcomed by the staff and Manager. My stay was absolutely perfect, from the kind courteous Staff. I would like to especially thank "Garth James" (Front Desk Manager) for exceptional service to me and my family. Check in was smooth,...

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2Thank Alene-Baby
Grand Palladium R, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Hello Alene, Thank you for choosing our resort twice to spend your vacation. We are proud to know that because of our beautiful and well-maintained property, awesome food and beverage and the phenomenon hospitality displayed by our wonderful staff you could not resist visiting us twice within three months. It warms our heart to hear you recognized and commend one...

germantown
Reviewed 3 days ago NEW

My husband & I have been to the Grand Palladium TWICE for our wedding anniversay & we will be back this September 2017 for our 3RD vacation; this is how much we enjoy this resort. Normally we do not vacay at the same place twice but this is second to none. Staff is AHHHMAZING, friendly, hard-working "you name it"; the...

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2Thank wendyann h
Grand Palladium R, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Wendyann, Reading your reviews have left us feeling so proud and honored that you have entrusted us on your second and impending third anniversary visit to meet all your expectations and more. We thank you for your continued support and loyalty as it pushes us to work relentlessly to over deliver on our products and services. We are appreciative...

Toms River, New Jersey
Reviewed 4 days ago NEW

Beaches, pools, rooms, staff, service, and food were all amazing. I've been all over Jamiaca and usually stay in Negril, but I would definitely consider coming back to Lucea after this stay! The hotel, views, and rooms were beautiful. The music, atmosphere, and friendly staff really made this a fun and relaxing vacation. It was really impressive how much this...

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Helpful?
3Thank kc5385
Grand Palladium R, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Guest, You are most welcome and thank you for choosing our resort and sharing the amazing vacation time you had here. We are grateful for all your kind words about our beautiful property, variety of beaches, pools and bars, our food and the excellent customer service received from our staff. Thank you for recognizing and mentioning our team members...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Grand Palladium Jamaica Resort & Spa

Address: The Point, Lucea, Jamaica
Region: Caribbean > Jamaica > Hanover Parish > Lucea
Price Range: €264 - €526 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Palladium Jamaica Resort & Spa 4*
Number of rooms: 544
Reservation Options:
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Also Known As:
Grand Palladium Jamaica Hotel Lucea
Grand Palladium Jamaica Resort And Spa
Grand Palladium Jamaica Resort & Spa Lucea
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Questions & Answers

Here's what travellers have asked, with answers from Grand Palladium Jamaica Resort & Spa staff and other travellers.
1,083 questions
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Questions? Get answers from Grand Palladium Jamaica Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“To be close to the action stay in Villas close to 10.”
 of 5 bubbles SLHETH, 18 Feb 2017 | Read review
“Choose a villa away from the main reception area if you want to be away from night time music.”
 of 5 bubbles pandit_vasudev, 16 Feb 2017 | Read review
“block 11 is central”
 of 5 bubbles StephenW453, 16 Feb 2017 | Read review
“All rooms are nice, but I prefer the Rooms on the Lady Hamilton Side.”
 of 5 bubbles Alene-Baby, 16 Feb 2017 | Read review
“best rooms; great service, nice & quiet.”
 of 5 bubbles wendyannh, 16 Feb 2017 | Read review
5 of 5