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Grand Palladium Jamaica Resort & Spa

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Grand Palladium Jamaica Resort & Spa
Grand Palladium Jamaica Resort & Spa
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6,136 Reviews from our TripAdvisor Community

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Showing 5,712: English reviews
Romford, United Kingdom
Reviewed 3 days ago NEWvia mobile

Just come back from a 10 day stay 09-19 January 2017. I was a little nervous after reading the reviews but once I got there I think it was clear some negatives that had been written were over the top. Yes there were areas that needed a bit of paint or repair but nothing worth complaining about. It's expected in...

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Helpful?
10Thank Morts84
Grand Palladium R, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Morts84, Greetings from sunny Jamaica! Thank you for taking the time out to leave your review on your recent vacation spent here with us. We are happy to hear you had a wonderful time and appreciative of your positive comments about our accommodation, food, staff and entertainment. We have a dedicated team of ladies and gentlemen who are there...

Pittsburg, Texas
Reviewed 3 days ago NEWvia mobile

Celebrated my birthday while at resort. When we arrived in our room they had several different chocolates. There was no welcome drink but that's okay, found a restaurant and got a drink there. Never had to worry about getting to beach or swimming pool early to snag a chair. They have a membership to which they say takes 90 minutes,...

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Helpful?
1Thank Lisa F
Grand Palladium R, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Hello Lisa, Warmest greeting to you from sunny Jamaica. Thank you for sharing your vacation experience of the amazing time you have had here with us. It is great to know that you loved the pools, the Beaches, the delicious meals which were served and the warm friendly personality of our team who helped to make your stay a memorable...

Reviewed 4 days ago NEWvia mobile

-upon arrival our room was not ready waited 2 hours. - arrive in room on lady Hamilton side which we upgraded to cost us 6000 plus 1000 to upgrade to stay for 2 weeks which is our choice our room was filthy never cleaned properly the sliding glass windows to look out to ocean were never cleaned nor were the...

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Helpful?
2Thank Mel I
Grand Palladium R, Assist Accom. Dir. at Grand Palladium Jamaica Resort & Spa, responded to this review

Warm greetings! Thank you for your review. We apologize for your negative impression of our staff and property. Your feedback is very helpful to us in evaluating our service and we will certainly be looking into the observations which you have made with a view to taking corrective action. We are extremely concerned to learn of your disappointing experience during...

Reviewed 4 days ago NEWvia mobile

Just returned from a 2 week holiday here forget the negative reviews this hotel was fabulous, the moaners need to build a hotel and stay in it together. Your children will absolutely love this place!! Where do I start... the food was good couldn't ask for more all the restaurants on offer we were spoilt for choice! The different drinks...

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Helpful?
1Thank Carla H
Grand Palladium R, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Hello Carla, The management and staff of Grand Palladium Jamaica Resort & Spa would like to extend our gratitude to you for taking the time to share your review and for choosing our hotel. We are committed to providing exceptional services to our valued customers and we are thrilled knowing you had a great family vacation. We are grateful for...

Uppsala, Sweden
Reviewed 4 days ago NEW

Our big family (11 persons including 5 grandchildren of different ages) were quite happy with the visit. The rooms and food, including the a la carte restaurants, were perfect, in spite of a little hard beds. There were lot of things to do for everyone. The animation activities were excellent! For us from Sweden, the prices of the SPA, were...

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Helpful?
Thank gudmarlundqvist
Grand Palladium R, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Hello Guest, Greetings from sunny Jamaica! Thank you for taking the time out to leave your review on your recent vacation spent here with us. We are happy to hear you had a wonderful time and appreciative of your positive comments about our accommodation, food, staff and entertainment. We have a dedicated team of ladies and gentlemen who are there...

Edmonton, Canada
Reviewed 5 days ago NEWvia mobile

This year we traveled from December 26-Jan 9th. This was our 6th stay at a Palladium resort and our 2nd trip you the Palladium in Jamaica. We had a one bedroom suite on the Jamaica side of the resort. We room was exactly what we expected...beautiful. Halfway thru our trip we were upgraded to a one bedroom suite on the...

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Helpful?
Thank Shelby225
Grand Palladium R, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Hello Shelby, I would like to thank you for taking the time to share your feedback based on your previous visits to our Resort. We thank you for your loyalty and we are pleased that we were and still are capable of meeting your expectations. We are very appreciative of your positive comments about our accommodation, staff, food and beaches....

Reviewed 5 days ago NEW

My boyfriend and I decided to book a trip through cheapcarribbean.com and we came across the Grand Palladium Resort and Spa for a very reasonable price. Before booking, we wanted to read as many reviews as possible to ensure that we would have the perfect vacation. After reading over 50 reviews on the resort, we were very weary because of...

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Helpful?
1Thank Amanda L
Grand Palladium R, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Amanda, Greetings from sunny Jamaica! Thank you for taking the time out to leave your review on your recent vacation spent here with us. We are happy to hear you had a wonderful time and appreciative of your positive comments about our luxurious accommodation, food, staff and pools and beaches. I am pleased to know that you enjoyed our...

Orangeburg, New York
Reviewed 5 days ago NEWvia mobile

I just returned from a week vacation. It was my second stay at a Grand Palladium, my first in Jamaica. I have a lot of good to mention, and only a few complaints. Highlights for me: Most of the staff are very friendly and attentive. The buffet restaurant was always good, breakfast always awesome and lunch and dinner offered many...

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Helpful?
Thank brustleen1
Grand Palladium R, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Hello Brustleen1, Warm greetings to you from Palladium Jamaica! Thank you for taking the time out to share your review. We were pleased to read that you enjoyed most aspects of your vacation at our luxurious resort and spa.We appreciate your feedback about our property and accommodations as we continuously work to maintain our product that we offer to our...

Toronto, Canada
Reviewed 5 days ago NEW

This is a very nice property just miles away from 7 mile beach. The beaches are small but nice. Waters are calm. There are 3 separate beaches that require you to walk through the resort to move from one to the other. Having said that, each has its merits. Bring your snorkel because you see a variety of see life...

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Helpful?
Thank nscampoli
Grand Palladium R, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Nscampoli, Warmest greeting to you from the Grand Palladium Resort and Spa. Thank you for choosing our Resort for your vacation destination. We are grateful for your positive comments. As a 5 star Resort it is our duty to ensure that our guests receive quality service and are satisfied. We are pleased to know that you loved all that...

Jacksonville Beach, Florida
Reviewed 5 days ago NEW

overall the food was not good. many of the advertised restaurants were not open. no one was on time. we ordered room service, had an issue and there was not any follow up. transportation was not on time for the airport or excursions. we had an issue with maintenance and they never showed up. old and dated furniture and fixtures....

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Helpful?
Thank avechy
Grand Palladium R, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Avechy, Thank you for your review about your stay at our hotel. All comments are very important for us in order to improve our service and facilities day after day, as our commitment is to provide the best service and attention at all times to our guests. We would like to offer our sincerest apologies for the inconvenience that...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Grand Palladium Jamaica Resort & Spa

Address: The Point, Lucea, Jamaica
Region: Caribbean > Jamaica > Hanover Parish > Lucea
Price Range: €249 - €519 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Palladium Jamaica Resort & Spa 4*
Number of rooms: 544
Reservation Options:
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Also Known As:
Grand Palladium Jamaica Hotel Lucea
Grand Palladium Jamaica Resort And Spa
Grand Palladium Jamaica Resort & Spa Lucea
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Questions & Answers

Here's what travellers have asked, with answers from Grand Palladium Jamaica Resort & Spa staff and other travellers.
1,019 questions
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Questions? Get answers from Grand Palladium Jamaica Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to book Villa 33 across from the adult pool!!”
 of 5 bubbles B5546XNamandal, 18 Jan 2017 | Read review
“Stay off the 1st floor..many bugs (roaches)!!”
 of 5 bubbles nscampoli, 18 Jan 2017 | Read review
“request beach side or closer to the main bldg.”
 of 5 bubbles avechy, 18 Jan 2017 | Read review
“rooms in building 11,12 and 13 are close to everything and quieter too.”
 of 5 bubbles jagdeepa_13, 17 Jan 2017 | Read review
“Good sea view rooms are best on higher floors.”
 of 5 bubbles sfindlatterstewart, 17 Jan 2017 | Read review
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