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Gero Onsen Fugaku

383 reviews
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Traveller (226)
Room & Suite (48)
Dining (37)
Overview
  • Excellent75%
  • Very good20%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“speak cantonese”(22 reviews)
“ben ng”(50 reviews)
“sales manager”(18 reviews)
Free Wifi
Free Parking
Air Conditioning
Hot Tub
Non-Smoking Rooms
Room Service
Family Rooms
3.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (383)Write a Review
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All reviewsspeak cantoneseben ngsales managerexcellent servicehong kongprivate onsenspecial thanksnice foodhida beefmanager bensight seeinghotel is greathotel staffstaff calledhelpful tipsstaff namedthe river
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1 - 5 of 235 reviews
Reviewed 4 weeks ago

A few things to add to the existing overwhelmingly positive comments: (1) Fugaku is in fact just 15 minutes' walk away from the train station. With less luggage it probably takes you less than 10. I went to the hotel on foot and it was...More

Thank Kevin C
Reviewed 5 January 2018

great hospitality and service from the everybody, especially the lady who set up the meals and Ben Ng, the sales manager who was great in explaining about the onsen ryokan. We came by car, and he also gave good recommendations on which route to go,...More

Thank simalem
Reviewed 1 December 2017 via mobile

Good location with river view. Sales Manager Ben Ng is very friendly and takes great dining picture for us. The Onsen was great and made your tired body refreshed. Overall, a good place to enjoy your night in Gero.

Thank Joe T
Reviewed 15 November 2017

I like relaxing in Japanese onsen ryokans, and Fugaku is a archetypal onsen ryokan with wonderful food and Japanese style tatami accommodation. What makes Fugaku accessible is a staff named Ben Ng, who is fluent in English and Cantonese (originally from Hong Kong). I met...More

Thank liangw94040
Reviewed 13 November 2017

Knew this hotel from tourist books. Reasonable price with in-room traditional Japanese breakfast and dinner. The overall environment of the hotel is great with friendly and helpful staff even though most of them cannot speak English but they were very willing to help. Same as...More

Thank Raymond C
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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Free Parking
Concierge
Banquet Room
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Hot Tub
Details
Price range
US$202 - US$334 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Top resorts Hotel in Gero
#1 Best Value Hotel in Gero
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$202 - US$334 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Top resorts Hotel in Gero
#1 Best Value Hotel in Gero
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (226)
Room & Suite (48)
Dining (37)
Questions & Answers
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Room Tips
"View of the HIda river."
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"Room with breakfast and dinner because there should not have many restaurants opening at night."
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"Best view, nice hot spring"
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"Rooms on 4th floor are close to the onsen"
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