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Adagio Aparthotel Val d'Europe

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1,835 Reviews from our TripAdvisor Community

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Showing 708: English reviews
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Bath
Reviewed 3 days ago NEWvia mobile

My family and I recently stayed for one night at the start of our holiday and we were extremely disappointed with both the service we received and the quality of the room. Firstly, it states checkin is from 2pm, we arrived at 2.30pm and were quite rudely told that we would have to come back at 3pm as we were...

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Helpful?
Thank KimberleyBetts
Massimo D, General Manager at Adagio Aparthotel Val d'Europe, responded to this review

Dear Customer, Thank you for taking the time to send us your comments. First of all, I would like to apologise for the inconvenience you experienced during your stay. We attach a great deal of importance to correcting any errors that occur, with a view to enhancing our quality standards and customer satisfaction levels, and your remarks have therefore been...

Ballymena, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 19 August 2016 via mobile

We weren't sure what to expect after reading reviews on here but we really liked this place. We had a 2 bed apartment - bunk bed room downstairs, shower & toilet, kitchenette, dining area, 2 bed settees with roll out bed, double bedroom upstairs & bathroom with shower over bath & toilet. Plenty of storage space under stairs & in...

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Helpful?
2Thank Motwoosotdot
About Hotel's Favourite Review
Massimo D, General Manager at Adagio Aparthotel Val d'Europe, responded to this review

Dear Customer, The entire Adagio staff team would like to join me in thanking you for your complimentary remarks on our aparthotel. In fact most Adagio aparthotels are located in city centres or close to centres of interest. We hope to have the pleasure of seeing you again at one of our Adagio aparthotels in Europe. Looking forward to seeing...

Waterford, Ireland
Reviewed 4 days ago NEW

Hotel was very close to Disneyland about a 10 minutes on the shuttle and the staff were very nice and accommodating,it. We got a self catering apartment for 5 people. One double bed upstairs, a bunk bed and a sofa bed. The beds were comfortable however the light above the top bunk was broken which would not be safe for...

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Helpful?
Thank jacsabmae
Birmingham, United Kingdom
Reviewed 6 days ago NEWvia mobile

Let me start by saying do not book a studio room! Despite it saying a studio will sleep 4 people the room was tiny. There was no bed, two sofas and one single mattress under one of the sofa's. none of the sofas had pull out beds, as we were staying for 5 nights i complained to reception asking them...

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Helpful?
Thank evie_124
Massimo D, General Manager at Adagio Aparthotel Val d'Europe, responded to this review

Dear Customer, Thank you for taking the time to send us your comments. First of all, I would like to apologise for the inconvenience you experienced during your stay. We attach a great deal of importance to correcting any errors that occur, with a view to enhancing our quality standards and customer satisfaction levels, and your remarks have therefore been...

Reviewed 1 week ago via mobile

Me and my friend stopped here for 5 nights using it as a base to explore Disneyland and Paris! The hotel is good value and has great transport links, we caught the free shuttle bus to Disney land with no hassle! The buses were always on time and we never struggled to get on! The hotel it's self is clean...

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Helpful?
Thank Jetsetgo12
Bristol
Reviewed 2 weeks ago via mobile

5 of us stayed here for 3 nights, and really enjoyed our stay. Room was nice and clean, staff were helpful on arrival giving us all the information we needed for Disney. Breakfast was good, plenty to chose from. The shuttle is 2 minutes down the road and only 10 minutes from disneyland. Always ran on time. Next door to...

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Thank Harvey95
Galway, Ireland
Reviewed 3 weeks ago via mobile

I stayed here recently on a family trip to Disneyland Paris and the location is just superb. The staff were very welcoming, friendly and helpful. Shuttle bus to the Disneyland park is only about 100 metres from the front door. Reasonably priced and would recommend to anyone wanted to go to Disneyland. Massive supermarket/shopping mall only metres away.

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1Thank Cionnaith123
Reviewed 3 weeks ago via mobile

I came today at 03/03/2017. Check in time is at 2pm but until 4.30pm i am still waiting for my room. 4 staffs at the reception but none of them can solve my problem. They tried to call somebody via walkie talkie to ask about the room but no answer. And seems they don't do anything after they have no...

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Helpful?
1Thank badrul_103
Massimo D, General Manager at Adagio Aparthotel Val d'Europe, responded to this review

Dear Sir/Madam, Thank you for taking the time to share your opinion about your stay in our Rental Apartment. We are sorry that it did not meet your full expectations, and we would like to offer you a sincere apology. Rest assured that we will do everything we can to meet your expectations and to provide you with quality service...

Reviewed 3 weeks ago via mobile

My husband and I together with our 16 month old baby stayed here for 5 nights. It's a great place when visiting Disney and there's a free shuttle going to and from Disney. It's a family/baby friendly place with everything you need for storage and cooking. My only issue is the sofabed, it's a bit stiff as you will definitely...

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Helpful?
Thank Princess P
Brive-la-Gaillarde, France
Reviewed 4 weeks ago

The price was great, the location excellent (close to shops, restaurants, transport, and a short bus ride to Disney). We were pleasantly surprised by the free bus service to Disney. Our 5-person apartment was spacious and great for a few nights, though a deep cleaning is perhaps merited, or maybe some updates and paint. The walls seemed a bit thin...

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Helpful?
1Thank mkharr1

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Multilingual Staff

Additional Information about Adagio Aparthotel Val d'Europe

Address: 42 cours du Danube, 77706 Serris, Marne-la-Vallee, France
Region: France > Ile-de-France > Seine-et-Marne > Marne-la-Vallee > Serris
Price Range: €61 - €162 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Adagio Aparthotel Val d'Europe 3*
Number of rooms: 290
Reservation Options:
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Also Known As:
Adagio Aparthotel Val d`Europe Hotel Serris
Adagio Hotel Serris
Accor Hotel Serris
Adagio Aparthotel Val D'Europe Serris
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Questions & Answers

Here's what travellers have asked, with answers from Adagio Aparthotel Val d'Europe staff and other travellers.
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Questions? Get answers from Adagio Aparthotel Val d'Europe staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The 5per apts have 2 sofas, a trundle bed, and a separate room with either double bed or bunk beds. Be sure to request preference.”
 of 5 bubbles mkharr1, 23 Feb 2017 | Read review
“Appartments at level 2 are really quiet.”
 of 5 bubbles , 22 Feb 2017 | Read review
“ask for one on the top floor so you can avoid noise from above”
 of 5 bubbles phil-and-suz, 19 Feb 2017 | Read review
“Room with beds (not sofa beds)”
 of 5 bubbles heeidiii, 6 Feb 2017 | Read review
“bear in mind they are very small so go for a room larger than you need if there is a group of you ie 4 or more.”
 of 5 bubbles TinaS765, 6 Dec 2016 | Read review
5 of 5