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See all 24 hotels in Celaya

Casa Inn Business Hotel Celaya Veleros

86 reviews
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Traveller (8)
Room & Suite (7)
Pool & Beach (2)
Overview
  • Excellent44%
  • Very good36%
  • Average15%
  • Poor2%
  • Terrible3%
8 May 2017
“Worst customer service ever”
28 Aug 2016
“Just "okay"”
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
4.0 Star Hotel
All hotel details
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Reviews (86)Write a Review
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1 - 5 of 23 reviews
Reviewed 8 May 2017 via mobile

I travel a lot due my work, I have been on different countries and hotels and this hotel has the worst customer service. They don't take responsibility when they make a mistake and you have to pay for their fault. And it's is impossible to...More

Thank HanSou2014
Reviewed 28 August 2016 via mobile

I was there for 4 nights. The service and the people are very friendly. The rooms are nice and big. However the first room I was in was very noisy (112) since it is directly next to the hotels washing machines. After changing rooms (to...More

Thank knallfrosch111
Response from Casa Inn H, Gerente at Casa Inn Business Hotel Celaya VelerosResponded 13 December 2016

Good day Mr. Frosch, I am very sorry your most recent stay was not the most pleasant one. I am checking with my Maintenance Manager to solve the noise that bothered you and will have this fixed immediately and we have already fixed the seal...More

Reviewed 10 July 2016

Booked a suite for five days to attend a wedding. Impressed with the level of service all the way from Joachim and Ivan the shuttle drivers to the front office staff and housekeeping. Rooms very clean, housekeeping well trained. We took advantage of the pool...More

Thank Geoff T
Response from Casa Inn H, Director de Relaciones Públicas at Casa Inn Business Hotel Celaya VelerosResponded 3 August 2016

Thank you for your kind comments, Geoff! We look forward to welcoming you back in the future.

Reviewed 23 March 2016

Nice location next to the city's theatre auditorium----nice show the night we were there. Ample security on the premises and in general a quite place to rest. Yes, a bit on the high side compared to others on the city, but cheap compared to similar...More

Thank BaneMP
Response from Casa Inn H, Director de Relaciones Públicas at Casa Inn Business Hotel Celaya VelerosResponded 3 August 2016

Thank you for your comments and suggestions, BaneMP! We look forward to welcoming you back in the future.

Reviewed 3 June 2015

I stayed here for 3 nights on a business trip. The rooms are large and very clean. Check in was smooth and easy. Breakfast included had lots of options. There are restaurants within walking distance as well as shops and a grocery store. Each room...More

Thank happycouplecolumbus
Response from Casa Inn H, Director de Relaciones Públicas at Casa Inn Business Hotel Celaya VelerosResponded 14 December 2015
Google Translation

Muchas gracias por tus comentarios Happycouplecolumbus, es un gusto poder recibirte, todo un placer ser tus anfitriones y una emoción...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Indoor pool
Bar/Lounge
Details
Price range
US$52 - US$86 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$52 - US$86 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (8)
Room & Suite (7)
Pool & Beach (2)
Dining (1)
Hotel & Grounds (8)
Family and Play Areas (2)
Bathroom (1)
Questions & Answers
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ezamora2015
21 October 2015|
AnswerShow all 2 answers
Response from michelgustavo | Property representative |
Please contact our Reservations Office 52-461-5986700, because we have some convenient options for ground transportation.
0
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Google Translation
Room Tips
"Modern, clean and quiet."
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"High floors. away from corners/elevators"
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"we had room 902, it was fine, Celaya is not great on views so not important"
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"Suite on the Upper Floors"
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