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De Vere Cranage Estate

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US$118
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (241)
Room & Suite (58)
Dining (33)
About
Location
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Property amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Wheelchair Access
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Room features
Accessible rooms
Family Rooms
Non-Smoking Rooms
Suites
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HOTEL STYLE
Park View
Mid-range
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1,423Reviews
288Photos
14Q+A
100Room tips
Traveller rating
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Popular mentions
I booked this place as a surprise for my husband's birthday.our view from the room was the car park which I could live with.Check in was fine although you couldn't use a debit card to open a room tab had to be a credit card which was unusual.the room was nice , we used the pool
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+3
We booked a one night stay overnight for our anniversary. We paid upfront via a third party and were quickly emailed to inform us that they were hosing a private event and so we would not be able to use of the bar and restaurant. We responded to say we felt this should have been
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Response from YasminCranage, Front Office Manager at De Vere Cranage Estate
Responded 1 week ago
Dear kellysW8407ME, Thank you for taking the time to write your 5 STAR review. We really appreciate your comments. I am delighted that you had such a fabulous stay with us and I will be sure to pass on your praises to all the team at DeVere Cranage Estate. We look forward to welcoming you back, Best Wishes Richard Morrell General Manager
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Arrived at the hotel no information given on times of the schedule of tonights event At 6.45 pm welcoming drinks of which we had to wait while the staff tried to get more as they had run out of Was put on a very large table that would fit 8 people easy but looked ridiculous with
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Response from aliwack1, General Manager at De Vere Cranage Estate
Responded 2 weeks ago
Dear Guest, Thank you for the review and of course most disappointing to receive after such a fantastic night enjoyed by 99% of our guests. All guests were give a full written itinerary, timings with their confirmation letter. Your drinks reception was from 700 pm not 645 pm, hence we had not run out. We provided from 7.00 pm an amazing reception with pink champagne, canapes and an oyster bar which all guests enjoyed. When booking we are very clear about all small parties will share large tables however on arrival the reluctance to share the table by guests meant we had to split your table hence the larger table for just 4 guests. I am sorry you did not enjoy the duck breast main course, compared to the beef last year. We have to change each year to ensure variety to many of our regulars. I am sorry the service from the lounge team was a little slow and you did not enjoy your breakfast. I have shared your feedback with the team who have asked to be associated with my apologies. Finally If you wish to contact me direct I am sure I can give you the assurances that next year Next Year you will receive our normal high level of quality and service. My sincere apologies. Kind Regards Richard Morrell General Manager
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I’ve been to this venue on a few occasions, celebrating Christmas and New Year, but 31st January 2018 wasn’t their best effort! It takes a team to work together to provide meals delivered HOT to the table. The tart for starter was cooked and left to go cold, the Duck main course
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Response from aliwack1, General Manager at De Vere Cranage Estate
Responded 2 weeks ago
Dear Guest Thank you for the detailed feedback and so sorry you did not enjoy your meal. Although the tart was supposed to be served cold I am sorry the duck and the dessert was not to your liking. I am though of course delighted you enjoyed the entertainment I have no excuse to offer regarding the coat and our Front office Manager Yasmin is already carrying out retraining with the team. My sincere apologies. Best Regards Richard Morrell General Manager
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Be under no illusions, this is a conference/event centre that has rooms and not a hotel in the true sense. We were attending a Christmas party here but due to the distance travelled decided to book 2 extra nights to make it a mini break. Big mistake. The rooms are basic,
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Response from YasminCranage, Front Office Manager at De Vere Cranage Estate
Responded 13 Dec 2018
Dear TWTraveller007, Thank you for your review. I am sorry that you encountered some issues during your stay which as a team we will be investigating immediately. We do have systems in place to reduce the noise from other guests such as 24hr security walk rounds, I am sorry however that you were disturbed and if made aware we would have rectified the problem without hesitation. I would like to thank you for highlighting the members of the team that looked after you and how they were 'kind, polite, friendly and well trained' We will be making improvements and look forward to welcoming you back in the future Best Wishes Richard Morrell General Manager
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Photo provided by managementDe Vere Cranage Estate
Deluxe Room
An unwelcome guest at Cranage Hall (he had lots of friends, too)
View from room
Grounds
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12345612
What time can i check in please?
Check in is from 3pm- you are welcome to come before and if there is a room ready we can check you in. If not you can store luggage and use all the facilities.
0 votes
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Does anyone know whether there’ll be an iron in the rooms?
I think so
0 votes
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what time is the latest can check out and how much ?
If I remember rightly check out is 12 midday and rooms vary from about £70 upwards depending on space and what offers are on. Hope this helps
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Hi , the room we stayed in the window did open but not sure how far , we stayed in a delux room which was quite spacious though and they have a lovely outside sitting area if you need to go outside for some air .
1 vote
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Does this hotel accept dogs ?
No Dogs not accepted.
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123
"We were overlooking an adjoining block - possibly better views on exterior of building overlooking fields."
"Side facing rooms offer countryside views & are extremely quiet."
"Don't go, there are better places"
"We found room 208 to be nice and quiet."
"Budget rooms are a bit tired."
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PRICE RANGE
US$101 - US$175 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cranage hall hotel cranagehall hotel cranage
FORMERLY KNOWN AS
Cranage Hall
LOCATION
United KingdomEnglandHolmes ChapelCranage
NUMBER OF ROOMS
151
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