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Matkailijantie 2, Naantali 21100 Finland
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About

#2 of 3 hotels in Naantali
Location
Cleanliness
Service
Value
Idyllically situated on a coastal peninsula facing towards the picturesque Turku archipelago, Naantali Spa is a renowned resort hotel in Scandinavia, incorporating a sauna and pool paradise, a wide selection of spa and body treatments, a selection of high-quality restaurants, as well as flexible conference and exhibition space. The resort – close to the historic seaside town of Naantali - has been awarded the title of Finland's Leading Hotel two years in a row, 2019 and 2020.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Tennis court
Indoor play area for children
Wifi
Hot bath
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Hammam
Massage
Salon
Steam room
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Languages Spoken
Finnish

Location

Full view
61Somewhat walkable
Grade: 61 out of 100
14Restaurantswithin 1 km
3Attractionswithin 1 km
655Reviews3Q+A63Room tips

Reviews
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ViennaDiego wrote a review Oct 2022
Vienna12 contributions23 helpful votes
Clean and spacious premises, renovated room nice and clean. Water temperature in two big pools is way too cold for a Spa - everyone wanted the hot tub which was fully packed. Big minus for this. The dinner buffet is totally overpriced, 42eur for an average office-day lunch buffet worth maybe 9eur. Will not go to the restaurant again. Breakfast Ok but nothing special. Bed nice and firm and bathroom spacious. Saunas were nice.
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Review Sunborn, Other at Naantali Spa
Responded 24 Oct 2022
Hello, Thank you for your feedback. I am sorry to hear that you were not satisfied with the value in our restaurant. The large pools are 28 degree warm, outside pool is +30 degrees and the jacuzzis +36-37 degrees. I hope your stay at Naantali Spa was otherwise a pleasant one. Kind regards, Eerika RInne General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Thomas B wrote a review Sep 2022
Helsinki, Finland1 contribution
Tired, old spa hotel stuck in the 80’s. The reception area promises a lot, but that’s about it. The spa area is dull, uninviting and the pool bar is and feels unpro. The room was clean but uninspirational. Buffet dinner was good and had plenty of options but breakfast buffet was not. Everything needs to get dragged to the 2020’s.
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Date of stay: September 2022Trip type: Travelled as a couple
Room Tip: It sits on a beautiful spot, is perfect for 80’s era fans
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Review Sunborn, Other at Naantali Spa
Responded 25 Sep 2022
Dear Thomas, Thank you for your feedback, I am sorry to hear that you were less than impressed with your visit. We appreciate all feedback we get from our customers, and will use them to improve our products and services to better meet and exceed our guests' expectations. Kind regards Eerika Rinne Hotel Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mikko G wrote a review Sep 2022
Jarvenpaa, Finland2 contributions
Good atmosphere. Deluxe room for two was good with balcony and nice view. Breakfast was good. Meeting room had bad air since we were over 200 people. Did not have time to visit the spa. Buffet and lunch were also perfect.
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Date of stay: September 2022
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Review Sunborn, Other at Naantali Spa
Responded 25 Sep 2022
Dear Mikko, Many thanks for your constructive feedback. I am pleased to hear that your stay at Naantali Spa was a pleasant one. I will pass on your comment about meeting room ventilation to our maintenance department; we might be able to push more air through the system in the future large meetings. Thank you again for choosing Naantali Spa for your stay and meeting. I hope we will have an opportunity to welcome you back again soon! Kind regards Eerika Rinne Hotel Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Joel wrote a review Jul 2022
1 contribution4 helpful votes
Spent one night in ”wellness suite”. The suit itself was recently renovated and looked nice. However it was quite disappointing to notice that there was literally no air conditioning in the room. The hallway was cooler than the hotel room. There was almost 30°C outside on that day so the rooms were warm enough… Asked about this from the reception and they said that there is no separate air conditioning adjustment in the rooms (??!!!?). That is unfortunate when spending 600 euros a night and could have slept much comfier at home. In addition: - everything is extra $$$$ except the spa (parking, even the car games in the kids playroom with access for hotel guests only etc.) - wellness suite has no door between the shower/sauna and the upper bedroom (wtf?), had to do a quick shower to avoid amazon forest atmosphere in the rooms, no possibility to use sauna due to this reason of course. Naantali Spa, you could have done it better. This was the last time we bring our money there…
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Review Sunborn, Other at Naantali Spa
Responded 12 Sep 2022
Dear "Z4101FDjoela", Thank you for your feedback. I am sorry to hear that you were less than satisfied with you stay at Naantali Spa Hotel. We appreciate all feedback we receive, and do our best to improve our products and services to better meet our guests needs and desires. Kind regards Eerika Rinne General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
maritaFinland wrote a review Jul 2022
Finland59 contributions107 helpful votes
Sad to write, but has to be said. We should have been staying two nights in a Residence Deluxe room. Had to check out after 2 hrs due to severe bad smell in the room. Tried to get a change to another room, but no luck (ie. fully booked) since we weren’t club members (was asked about this before female front desk clerk replied). Hotel management was telling us right away the smell is from the leather furniture. So they are aware of the issue, but apparently doing nothing to fix it.. Luckily we found a nice hotel in Turku and paid for a ”second” hotelroom.
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Date of stay: July 2022Trip type: Travelled as a couple
Room Tip: You’ll find many better hotels in Turku.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Review Sunborn, Other at Naantali Spa
Responded 11 Jul 2022
Hello, Thank you for your review. The apartments are fitted with leather headboards and as natural material, it releases a light scent of leather. A scent/ smell is a very subjective matter, and I can only apologise that this scent did feel disturbing for your family. Kind regards Eerika Rinne Hotel Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sanna wrote a review Jun 2022
Helsinki, Finland2 contributions2 helpful votes
Pool area bar service amazing slow. Everytime buy something takes abrox 15 minits. If there was 10 people quee but 2-3 people front of you only.. Main building rooms no air conditioning. Why Finnish Service in place nice this could not have in buzy times outside bar, music, snacks, icecream for kids. Breakfest cafe to table took 20 minits. Anyway very nice place, Naantali Old town is sweet place. Hotel is clean and high class comparing to other Finnish older spa hotels. Breakfest was good. You can rent bikes. Maybe in midsummer celebrate time could have been live music, something extra
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Review Sunborn, Other at Naantali Spa
Responded 11 Jul 2022
Dear Sanna, Many thanks for your kind review and good ideas how to improve our products and services. We love feedback,and are keen to hear, what kind of entertainment and program our guests would like to enjoy while visiting. Thank you also for bringing the slow service into our attention, I will ensure that these issues are addressed with no delay. Thank you for your constructive feedback and for choosing Naantali Spa Hotel for your stay. I wish you a lovely summer and look forward to seeing you again soon! Kind regards Eerika Rinne Hotel Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fe Maricar B wrote a review Jun 2022
Vaasa, Finland12 contributions
The room was great and decent but the pool and sauna area were not as expected, it was too plain 😅 only 2 kinds of saunas if i am not mistaken and the pool water was a bit cold but the jacuzzi at least had a warm water. The breakfast was excellent.
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Review Sunborn, Other at Naantali Spa
Responded 11 Jul 2022
Hello, Thank you for choosing Naantali Spa for your stay in Naantali! I am pleased to hear that your stay was a pleasant one and especially the breakfast was to your liking! The water in the main pool is +28 degrees, outside pool +30 and in jacuzzi 37 degrees. The main pool might feel a bit chilly if entering from a warmer pool! I hope you had a lovely time in Naantali, and look forward to welcoming you back again soon! Thank you again for sharing your feedback with us! Kind regards, Eerika Rinne Hotel Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jk_finland6 wrote a review Jun 2022
Tampere, Finland5 contributions4 helpful votes
We had a room with a balcony and great view to the sea in the residence building. The room was fine and clean, but the service was a disappointment. Also some noise in the evening from motorbikes passing on the road between the building and the sea. In general the service was very unflexible and there wasn't any willingness to try to solve requests. Even if this is not an expensive hotel I would expect better service from a hotel of this range. As one example, we forgot our phone charger home and the only thing we'd be offered was to charge our phones at the reception "because other people don't return the chargers". This wasn't possible as we arrived late and had our baby sleeping in the other building meaning we'd have to leave the phone in reception all night.
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Date of stay: June 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Review Sunborn, Other at Naantali Spa
Responded 11 Jul 2022
Hello, Many thanks for your feedback, and I and really sorry that you felt that the service provided by our team did not meet your expectations. Unfortunately at times there are not enough adapters available for everyone in demand. Especially late in the evening most of them are often gone, and reception tries to keep as many phones charged by keeping the last ones at reception, and not handing them out. I am sorry if this was not explained in a polite way or the message was misunderstood. I hope your stay in Naantali was otherwise a pleasant one. kind regards Eerika Rinne Hotel Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Withkids wrote a review Jun 2022
1 contribution1 helpful vote
The room was unprepared (missing linen, towels, toilet paper etc.) and a bit untidy even though we checked in an hour after the normal check-in time. The issue was handled about an 1,5 hours later. The restaurant menu (buffet) wasn't suitable for small (5-7y) childrens needs either. Sorry to say I wouldn't recommend this for family vacations. Beautiful place though and the staff was friendly.
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Date of stay: June 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Review Sunborn, Other at Naantali Spa
Responded 11 Jul 2022
Hello, Thank you for your feeback. I am really sorry that the housekeeping standards were neglected on your arrival. All rooms should be checked and totally ready when handed to our guests. I will make sure that the supervisors will better check the rooms. Le Soleil restaurant has a kids buffet, especially designed for small children; i am really sad, that the selection was not to your family's taste. Also our other restaurants Thai Garden and Rucola have children's menu (a la carte) available. I hope your visit to Naantali was otherwise a pleasant one! Kind regards Eerika Rinne General manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sampukka wrote a review Oct 2021
Lahti, Finland49 contributions8 helpful votes
I visited the Naantali Spa after 8 years with my niece and with my mother. Parking does not include to the room fee and it is quite a challenge to find a parking space. We had booked a deluxe room for us three. And like the last time we visited the hotel, the 12-year-old child was not taken into account and there were no towels, no robe, no linen or bed ready EVEN we asked for them when making the reservation so that the previous mistake wouldn't recur. So, it felt the hotel was not welcoming us there. The room itself was nice and clean and fluffy clean robes a welcomed surprise. When we checked in the receptionist told us that the hotel could not provide us restaurant services since the hotel is completely full. Oh? You cannot provide food for your guests? Well maybe you should not book your hotel full then. Or at least you can tell this on your website and develop your services that way. We do not want to come on nice vacation and eat a takeout in our room. We went to the Soleil restaurant and asked if we can have a table and the stressed woman working in the counter said we can come back in two hours. We waited two hours in the lobby bar/cafe where the tables were full of dirty dishes. Some people even tried to order drinks, but the staff said that they have no clean glasses. The dinner buffet was a disaster and considering it costs 39 euro without the drinks I was shocked. Empty bowls, waiters clearly overworked trying to manage everything. No vegetarian food available other than cold salad. We were dumb enough to go back the next evening just to find that it was even worse. Only two women trying to manage the seating, cleaning, drinks...They were both very clearly stressed and rude. The woman came to ask us about the drinks after we had already eaten. Breakfast was okay, not vegetarian protein available but lots of basic choices. Empty bowls again, so we had to wait if we wanted something specific. Suggestion: if the coffee and juice tables were switched around, maybe the corner would not get so crowded and it’s easier to maintain safety distances. The spa area was quite okay, dressing rooms a bit cramped. There were lots of trouble with the electronic lockers and they seem to get stuck easily. Once again- staff told that "they are used too much". Well maybe something to think about then. There is no control of the visitors in the spa so the second day we had to wait for 10minutes to get a locker. After that there was no chance of getting to steam sauna or pools since they were so crowded. But if you like swimming in general, there are space to do that with two large pools plus the smaller pools of course. Some reviews say that the water is too cold, but I think +28 degrees is quite enough. One thing that was absolutely amazing was the beauty salon Bellezza and its staff. They were all so nice and professional that I almost felt bad that they are part of this hotel. But they saved my trip completely. Well, it’s obvious that I need another 8-year break from this hotel. We were told in the check-out that the hotel is suffering from the lack of staff. It shows very clearly to us customers and I think now is the time to do something since the hotel is advertising itself as an upscale hotel. With the restaurant services working, this could’ve been a five-star trip. Stop apologizing and start doing.
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Date of stay: October 2021
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Review Sunborn, Other at Naantali Spa
Responded 2 Nov 2021
Thank You for your feedback! We have gone through your feedback thoroughly and will pay particular attention to the areas for improvement you have reported. We appreciate that you took the time to tell us in more detail and constructively about the things we need to pay more attention to and it warmed our minds to read that in the beauty salon Bellezza service was a success. Sunny autumn and thank you for your visit. Henna Heinänen customer service manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$144 - US$185 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the naantali hotel naantali
LOCATION
FinlandSouthwest FinlandNaantali
NUMBER OF ROOMS
251
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NAANTALI SPA - UPDATED 2022 Reviews & Price Comparison

Frequently Asked Questions about Naantali Spa
Which popular attractions are close to Naantali Spa?
Nearby attractions include Naantali Old Town (1.1 km), Naantali Church (1.0 km), and Vaski Adventure Island (1.1 km).
What are some of the property amenities at Naantali Spa?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and free wifi.
Which room amenities are available at Naantali Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Naantali Spa?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Naantali Spa?
Yes, parking is available to guests.
What are some restaurants close to Naantali Spa?
Conveniently located restaurants include Hasta La Pasta, Merisali, and Thai Garden.
Are there opportunities to exercise at Naantali Spa?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Naantali Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Naantali Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Naantali Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.