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Espace 4 Saisons

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122 Reviews from our TripAdvisor Community

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Showing 61: English reviews
NJ
Reviewed 2 August 2016

I liked the hotel. The room was modern and spacious. The parking was a pain. They have valet but went to leave the next morning at 7am an no one was around. No one told me about the fact that it would be difficult to retrieve my car in the morning. I stayed on the second floor and liked the...

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Helpful?
Thank Craig M
Frederic A, Responsable réception at Espace 4 Saisons, responded to this review

Dear Craig M, Thank you for your comments. We are sorry for the inconveniences with our valet information and we will definitely ask our staff members to insure they give better explanations. We do have a procedure in place for guests that would like to use their cars when no valets are on property and we usually have no issues....

Reading, Massachusetts
Reviewed 28 June 2016 via mobile

This place is for skiers. We had expected a lake or pool, but we were next to construction and the road. Our room was comfortable but un usual because the bath tub is in it. I would stay away in summer months unless you plan to be out all day hiking or biking and want an expensive place to sleep.

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Helpful?
Thank c0lleen056
Frederic A, Responsable réception at Espace 4 Saisons, responded to this review

Hi, Thanks for taking a moment and comment our place on TripAdvisor. Our 2nd phase is on its way and we will have access to our pool facilities in November. Glad you appreciated our room and global services, since we do not expect any issues on this. Our cozy and friendly Auberge still in place all summer... Kind Regards,

Ottawa, Canada
Reviewed 23 May 2016

We stayed at L'Auberge Aux 4 Saisons on a Sunday night in May and were pleased to find it just as described in several TripAdvisor reviews. Our room, with a king-size bed, was quiet and we had no difficulty sleeping. The bathroom was basic, as to be expected in a resort that caters to value-conscious skiers drawn to the slopes...

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Helpful?
Thank Ottawans
Burlington, Vermont
Reviewed 16 May 2016

Generally a very good stay. The initial approach to the auberge is a shock. Looks like the GPS is sending you into a building site. It is. The auberge right now has a massive building expansion and am pleased we were staying on a weekend when there seems to be little happening. There are plenty of staff to relieve you...

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2Thank TourMD
Montreal, Canada
Reviewed 30 April 2016

Went on an annual business weekend with one of my customers associations and had to book a hotel in Orford. Initially I contacted the hotel the meeting took place in to reserve a room ( I refuse to name this hotel) I spoke to some rude customer service woman who purposely hung up the phone on me while I was...

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Helpful?
2Thank Nadia T
Andrée-Anne B, Responsable réception at Espace 4 Saisons, responded to this review

Dear Nadia T, We are really glad you discovered our hotel for your meeting in Orford! Thank you so much for this nice review. We are working really hard to make our guests feel like home. We hope to welcome you again soon to see our newest condos section, pool, spa and renovated rooms. Sincerely yours,

Reviewed 31 March 2016

My family and I spent one night in the lovely condo for Easter weekend. We arrived to a friendly gentlemen who let us park while we checked if our room was available. ( There is a big construction project going on there.) We were early, but the lady at the front desk said she could have it ready within the...

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2Thank Sunapeeskibum
Andrée-Anne B, Front Office Manager at Espace 4 Saisons, responded to this review

Good day, We are very happy to know you appreciated our condo suite and our staff made your stay enjoyable! Thank you for taking the time to write a review about our lovely Auberge. We hope to see you in the new future and see our big improvements in the Auberge and our new condo-hotel section (with all year round...

Reviewed 4 March 2016

The rooms and service here were very reflective of European hotels. The room was large and was well appointed and very clean. The decor was minimalist which I like. The breakfast was a basic buffet. I had a muesli cereal and boiled eggs. Service at the table was prompt. I was there on a Monday night and the restaurant was...

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1Thank PBNS
Laval, Canada
Reviewed 25 February 2016

We spent 3 nights at L'Auberge aux 4 saisons and we totally enjoyed our stay. The staff was very friendly and helpfull. They helped us to book all our activities including a day at Le Spa Nordic with a couple massage and a 5 courses dinner at Le Bistro for a very reasonable price. The "suite condo" room is spacious,...

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2Thank matlocas
Andrée-Anne B, Manager at Espace 4 Saisons, responded to this review

Good day to you, We are very pleased to hear your good comments about your recent stay. We are working hard to make sure each of our guests leave the Auberge with a memorable souvenir! Thank you for your visit, and we hope to see you again soon Andrée-Anne B.

Montreal
Reviewed 26 January 2016

This hotel would qualify as a nice, but not a superb or outstanding, place to stay. The rooms are spacious and feature comfortable beds and recently renovated bathrooms, although some of them have the bathtub and sink in the main part of the room. One problem is that the floors are polished concrete and very cold in the wintertime. They...

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Helpful?
Thank majordon666
Baltimore, Maryland
Reviewed 4 January 2016

We were 7 families (~30 people) - so not the easiest group to accommodate. The staff were really great - both friendly and working hard to make sure we were happy. But there were some oddities. It appeared that other than housekeeping, who worked 9 to 5, there was one hotel staff person on site at most times. So this...

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Helpful?
Thank Photini17
Andrée-Anne B, Responsable réception at Espace 4 Saisons, responded to this review

Dear Photini17, I would like to thank you for taking the time to review our Auberge. We are very grateful for your good words about our team and restaurant. We did our best to accomodate your large group during New Years Eve period. Usually Stephanie ( front desk) do not clean the room that had not been cleaned by house...

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Amenities

Highlights
  • Spa
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Ski-In / Ski-Out
Things to do
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Concierge
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Free Parking
Official Description (provided by the hotel)
Located directly at the base of Mount Orford and only at 5-minutes drive from Magog, the Auberge Aux 4 Saisons d'Orford is the ideal spot for an elegant getaway stay in nature: where pleasure and comfort join forces to enhance your visit. Its warm atmosphere will charm you, its personalized services will respond to all your needs and desires. Inspired by the new Zen trends, all the rooms and suites of the Auberge offer a pure and original design and large windows. Everything is designed for your comfort. All of our rooms are equipped with plasma television, coffee maker, cable, access to free wireless Internet services. You will find on site, a fine restaurant, grocery store, cinema room, exercise room, common area with wooden fireplace-sofas-balcony, a health and beauty care center, as well as conference rooms. Many packages available with activities in Magog area. ... more   less 

Additional Information about Espace 4 Saisons

Address: 4940 Chemin du Parc, Orford, Magog, Quebec J1X 7N9, Canada (Formerly Auberge Aux 4 Saisons Orford)
Region: Canada > Quebec > Magog > Orford
Price Range: €97 - €139 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Espace 4 Saisons 4*
Number of rooms: 28
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Also Known As:
Auberge Aux 4 Saisons Orford Hotel Orford
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Questions & Answers

Here's what travellers have asked, with answers from Espace 4 Saisons staff and other travellers.
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Questions? Get answers from Espace 4 Saisons staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Maybe opposite from road if don't want the traffic noise.”
 of 5 bubbles TourMD, 16 May 2016 | Read review
“Speak to the staff they will respect whatever you need as they are the nicest people I have ever met in a hotel environment”
 of 5 bubbles NadiaT71, 30 Apr 2016 | Read review
“Top floor was great.”
 of 5 bubbles Sunapeeskibum, 31 Mar 2016 | Read review
“Were told rooms had a view of mountains or forest but in reality they had a view of the parking lot - however it was snow covered and nice.”
 of 5 bubbles Photini17, 4 Jan 2016 | Read review
“We were in suite 309. Very Romantic room. Great for a getaway. Full kitchen”
 of 5 bubbles 115aa, 4 Aug 2015 | Read review
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