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Papillon Lagoon Reef

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Papillon Lagoon Reef
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556 Reviews from our TripAdvisor Community

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Showing 337: English reviews
Denholm, United Kingdom
Reviewed yesterday NEW

We are just back from 11 days at Papillon Lagoon Reef. We arrived on Dec 31 and enjoyed an amazing New Year party on the beach, nighttime camel rides, Masai warriors and a bonfire and fireworks at midnight. The hotel is set in a wonderful spot, with an enormous pool and loads of sun loungers. The meals are served around...

Thank Ali E
Reviewed 3 days ago NEWvia mobile

We stayed at this hotel on our way to 2days Tsavo East with Marco Pollo tours. I would have definately stayed for longer given a chance. The staff is really friendly and welcoming. The easy access to the beach is a plus. They also had fun activities for each day.

Thank Julius M
Sunderland, United Kingdom
Reviewed 1 week ago

me and my wife stayed here Dec to Jan 2016-17 the staff are the friendliest of any hotel we have stayed at,they made the whole holiday better than we could have hoped for The whole setting is brilliant. Rooms are clean and spacious food is of a very good quality we had to leave for the airport mid night and...

Thank gary c
Reviewed 2 weeks ago

resort was good room large but needs refurbishment pool view and seaview good food just chilled out enjoyed the sun nothing energetic lovey resort plenty of room didn't feel crowded cant say anymore really enjoyed atmosphere was great too many germans but otherwise good

1Thank Audrey S
Reviewed 4 weeks ago

Very friendly staff and the hotel and pool in very good condition the only blip being we lost the air conditioning on our first night but otherwise a very good hotel. Enjoyed all the meals at the hotel.

1Thank Murtaza E
Nairobi Region, Kenya
Reviewed 4 weeks ago via mobile

I've been staying here for what is around 12 years. We've tried other hotels but we keep coming back to Papillon. It is a cosy hotel with around 50 rooms. Staff are incredibly friendly and always went the extra mile to make our stay just that little bit more perfect! It has become our 2nd home! If you like quaint...

1Thank firegirlWM
Reviewed 10 December 2016

I have just returned from my 4th visit to the Papillon,and, it was just like returning to my second home.!!!! I had my usual room which, as always, was spotless. It has begun to show signs of wear and tear, but that must be expected. It certainly did not affect my stay in any way.The welcome back was genuine and...

3Thank Michael B
Reviewed 4 December 2016

We have travelled annually to Kenya and several years ago stumbled across the Papillon, we loved it so much that every year we return for two weeks and whilst in the hotel we book a three or four day stay at their Ngutuni Lodge in East Tsavo both of which we highly recommend. Joanne is English whilst I am African...

Thank sghent
Cirencester, United Kingdom
Reviewed 14 November 2016

Really we should not have worried and should have done it years ago! Although our holiday did not start off well - almost 22 hour delay at Heathrow and first night spent in Premier Inn - actually very good and we did see a few animals albeit the Essex variety! We arrived in Nairobi 1 day late and caught internal...

1Thank David H
Battle, United Kingdom
Reviewed 12 November 2016

Stayed for five nights after safari on Masai Mara, ideal location on the best beach in Mombasa. Had a sea view room near the pool and and overlooking the Indian Ocean, could not ask for more, room very comfortable but mattress very hard. Only one real complaint, breakfast and lunch taken in restaurant close to pool on same level as...

2Thank Tony S

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Hotel & Grounds (140)
Pool/Beach Area (179)
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  • Pool
  • Restaurant
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Paid Internet
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Laundry Service
  • Babysitting

Additional Information about Papillon Lagoon Reef

Address: Diani Beach, Diani Beach, Ukunda, Kenya
Region: Kenya > Coast Province > Ukunda > Diani Beach
Price Range: €88 - €187 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Papillon Lagoon Reef 3*
Number of rooms: 119
Reservation Options:
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Also Known As:
Papillon Lagoon Reef Diani
Papillon Lagoon Reef Hotel Diani
Hotel Style:
#10 Romantic Hotel in Diani Beach
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Questions & Answers

Here's what travellers have asked, with answers from Papillon Lagoon Reef staff and other travellers.
13 questions
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Questions? Get answers from Papillon Lagoon Reef staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“second floor garden rooms are away from the main area but are excellent to see more wild life”
 of 5 bubbles garyc138, 12 Jan 2017 | Read review
“had a ground floor room facing swimming pool and sea loud music at night”
 of 5 bubbles audreys424, 3 Jan 2017 | Read review
“I usually stay in the same area ,so I cannot comment on the other rooms. I do know my rooms in the 360-364 area have always been very good.”
 of 5 bubbles R7446SAmichaelb, 10 Dec 2016 | Read review
“We have stayed in all and loved each room whether garden or beach front.”
 of 5 bubbles sghent, 4 Dec 2016 | Read review
“Get a room overlooking the beach and ocean”
 of 5 bubbles mcmurrytravels, 6 Nov 2016 | Read review
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