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Papillon Lagoon Reef

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568 Reviews from our TripAdvisor Community

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Showing 339: English reviews
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Killin, United Kingdom
Reviewed 1 week ago via mobile

I stayed here for a couple of weeks in January. The hotel was in a great location and stepping out straight onto the beach was great. Rooms in the hotel were clean and comfortable. I paid for an upgrade to a seaview room which was worth the extra. First room had an amazing view, second room on return from safari...

1Thank LindsayB27
Dartford, United Kingdom
Reviewed 3 weeks ago

We were a group of 25 friends, most not speaking any English, which is not always easy for hotels to accommodate. But Papillon Reef Hotel perfect and people working in the hotel were just great. The majority of the group stated that this was one of the best places they had ever stayed in. The staff were always friendly, very...

Thank Marcela H
Denholm, United Kingdom
Reviewed 18 January 2017

We are just back from 11 days at Papillon Lagoon Reef. We arrived on Dec 31 and enjoyed an amazing New Year party on the beach, nighttime camel rides, Masai warriors and a bonfire and fireworks at midnight. The hotel is set in a wonderful spot, with an enormous pool and loads of sun loungers. The meals are served around...

1Thank Ali E
Reviewed 16 January 2017 via mobile

We stayed at this hotel on our way to 2days Tsavo East with Marco Pollo tours. I would have definately stayed for longer given a chance. The staff is really friendly and welcoming. The easy access to the beach is a plus. They also had fun activities for each day.

Thank Julius M
Sunderland, United Kingdom
Reviewed 12 January 2017

me and my wife stayed here Dec to Jan 2016-17 the staff are the friendliest of any hotel we have stayed at,they made the whole holiday better than we could have hoped for The whole setting is brilliant. Rooms are clean and spacious food is of a very good quality we had to leave for the airport mid night and...

1Thank gary c
Reviewed 3 January 2017

resort was good room large but needs refurbishment pool view and seaview good food just chilled out enjoyed the sun nothing energetic lovey resort plenty of room didn't feel crowded cant say anymore really enjoyed atmosphere was great too many germans but otherwise good

1Thank Audrey S
Reviewed 20 December 2016

Very friendly staff and the hotel and pool in very good condition the only blip being we lost the air conditioning on our first night but otherwise a very good hotel. Enjoyed all the meals at the hotel.

1Thank Murtaza E
Nairobi Region, Kenya
Reviewed 18 December 2016 via mobile

I've been staying here for what is around 12 years. We've tried other hotels but we keep coming back to Papillon. It is a cosy hotel with around 50 rooms. Staff are incredibly friendly and always went the extra mile to make our stay just that little bit more perfect! It has become our 2nd home! If you like quaint...

1Thank firegirlWM
Reviewed 10 December 2016

I have just returned from my 4th visit to the Papillon,and, it was just like returning to my second home.!!!! I had my usual room which, as always, was spotless. It has begun to show signs of wear and tear, but that must be expected. It certainly did not affect my stay in any way.The welcome back was genuine and...

3Thank Michael B
Reviewed 4 December 2016

We have travelled annually to Kenya and several years ago stumbled across the Papillon, we loved it so much that every year we return for two weeks and whilst in the hotel we book a three or four day stay at their Ngutuni Lodge in East Tsavo both of which we highly recommend. Joanne is English whilst I am African...

Thank sghent

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Pool/Beach Area (181)
Hotel & Grounds (143)
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Room/Suite (67)
Dining (32)
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  • Pool
  • Restaurant
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Paid Internet
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Babysitting

Additional Information about Papillon Lagoon Reef

Address: Diani Beach, Diani Beach, Ukunda, Kenya
Region: Kenya > Coast Province > Ukunda > Diani Beach
Price Range: €94 - €192 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Papillon Lagoon Reef 3*
Number of rooms: 119
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Also Known As:
Papillon Lagoon Reef Diani
Papillon Lagoon Reef Hotel Diani
Hotel Style:
#10 Romantic Hotel in Diani Beach
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Questions & Answers

Here's what travellers have asked, with answers from Papillon Lagoon Reef staff and other travellers.
14 questions
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Sunderland, United Kingdom
2 months ago
Wakefield, United Kingdom
Wakefield, United Kingdom
4 months ago

See all questions (14)

Questions? Get answers from Papillon Lagoon Reef staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“second floor garden rooms are away from the main area but are excellent to see more wild life”
 of 5 bubbles garyc138, 12 Jan 2017 | Read review
“had a ground floor room facing swimming pool and sea loud music at night”
 of 5 bubbles audreys424, 3 Jan 2017 | Read review
“I usually stay in the same area ,so I cannot comment on the other rooms. I do know my rooms in the 360-364 area have always been very good.”
 of 5 bubbles R7446SAmichaelb, 10 Dec 2016 | Read review
“We have stayed in all and loved each room whether garden or beach front.”
 of 5 bubbles sghent, 4 Dec 2016 | Read review
“Get a room overlooking the beach and ocean”
 of 5 bubbles mcmurrytravels, 6 Nov 2016 | Read review
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