You have travelled litterally in to middle of no where and staying in a cabin. Could be lovely. Instead of feeling welcome you are not alloved to dine at hotel restaurant??? At very same establisnent... No service but almost rude behavior from staff. Never again! Lapland is wonderful this place is not. :(
Hotel Jeris and its cottages are a nice place to accommodate during your hiking tours on the nearby fells in the Pallas - Ylläs national park. The service was very good and kind, the cottage was very suitable for two adults, clean and with good equipment. In the Restaurant Jierra by the lake the service was also good and kind. The waitress took care of customers in the restaurant, in the Arctic Sauna World and also worked as receptionist for the Hotel Jeris and cottages. The food in the Restaurant Jierra was still quite much a disappointment. The trout that we eat and the beetroot with it were not well-done. The young cook needs a little more experience with them.
Nice hotel, clean rooms. Good location. The hotel reception is only open in the morning. Room keys were obtained from a nearby restaurant. At breakfast, porridge in particular was especially good. You could come here again.
I have commented on the freefall of this premise before but there are limits. This time time nature friendly snowmobiles were formed into a line across the ski track that (for warm up to give the air quality some exhaust boost in climate friendly spirit). I approached the French speaking guide to indicate that people also ski down the hill and would prefer not to hit the convoy. He stated that it is only for some minutes. I found this an outrightly arrogant answer and took a photo of the ¨formation with my phone camera. So this tourist aide steps on my skies, stands there and requires that I delete the photo. This I don't do but have to depart with the wish that these travel professionals showed some respect and understanding of this tradition that we have in this country, skiing in the tracks. It is hard if you also organise nature outings in the woods, and consider walking in the ski tracks in the woods as the only paths to follow.. This is a way to undo the hard work of maintaining the ski tracks, but then you may not care of what original Lapland traditions once were. We have plenty of space here in Lapland and it is unfortunate that the snowmobiles and randonnees have to crowd the ski tracks of long tradition. I can only imagine what reactions would have emerged if someone had brought skimobiles or 4X4 vehicles into the tracks where I bicycled or jogged when I lived in Versailles. Let's see, if Finnish customers will be appreciated once again. We have been invited to rescue the industry in The Corona era. It will call for a major overhaul of the service attitude viz us but equally instructing other visitors on basic issues such as the existence and essential function of ski tracks in traditional Lapland winter travel. Something that Jeris personnel has not been too interested in after the acquisition by Harriniva.…
We stayed one week nearby at the cottage. We skied and slalomed in Levi, Olos and Pallas. Visited in hotel Jeris and the Pub Piilopaikka. Pub gave us very good drinks and excellent service. We will visit definetily again. Thanks!