Castellum Hotel Hollókő
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Castellum Hotel Hollókő

Traveller (441)
Dining (133)
Room & Suite (79)

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Avg. €184 /night, 8/9 - 8/10
€249
per night
€208
per night
€167
per night

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About

5.0
#1 of 1 hotels in Holloko
4.8 of 5 bubbles
Location
4.9 of 5 bubbles
Cleanliness
4.8 of 5 bubbles
Service
4.7 of 5 bubbles
Value
Castellum Hotel Holloko has 68 spacious & modern rooms. 4 star category with restaurant, bar, pool-bar, 24 hours reception, wellness area - indoor swimming pool, jacuzzi, kids pool, massage, saunas, bowling, bike rent, free parking, free WIFI, LCD TV-s in all rooms. Air condition in all rooms and public areas, seminar rooms, very friendly staff, kids animation.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Bicycle rental
Babysitting
Children Activities (Kid / Family Friendly)
Wifi
Fitness / spa changing rooms
Sauna
Hot bath
Indoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
Dry cleaning
Laundry service
Room features
Bathrobes
Air conditioning
Private balcony
Room service
Safe
Minibar
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Modern
Languages Spoken
German, Hungarian

Location

Sport út 14., Holloko 3176 Hungary
Name/address in local language
745Reviews2Q+A18Room tips

Reviews
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Detailed Reviews
Ildi_Fori wrote a review Jun 2020
Oroshaza, Hungary
5.0 of 5 bubbles
The hotel is very nice, clean and modern.
The hotel is in a beautiful location, the food was delicious!
The Castellum Hotel is in a great location close to attractions.The place is child friendly and you can take a small dog with
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Date of stay: March 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zsuzsanna B wrote a review Aug 2020
Gardony, Hungary
5.0 of 5 bubbles
We spent 3 nights in this hotel and come back with surprisingly great experience thanks to the food both a’la carte and buffet. This is a 4-star hotel, but the menu would beat 5-star hotels or fine dining restaurants. Costs are reasonable, absolutely affordable.
Room was spacious with great view on the forest. Spa, sauna, mini gym is perfect in size, however the swimming pool could have been warmer with a few degrees.
Staff is friendly and pays attention to COVID safety instructions. The hotel is not too large, therefore not overcrowded. I’m very happy recommend the hotel and the village to anybody, who prefers great food, quiet places, hiking and outdoor trips to castle etc.
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Date of stay: August 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
kataczinkos wrote a review Feb 2020
Budapest, Hungary
4.0 of 5 bubbles
Wellness and restaurant are perfect, we were 100% satisfied with the service, the attitude of the staff, it’s 5 Star!
However we had 2 small annoying experiences with the Receptionists, which made our vacation a bit sad. Unfortunately, due to the malfunctioning of the safe, we did not have access neither to our cash nor to our notebook for 6 hours, which we should have used for work. We notified the Receptionist and the answer was that they would immediately speak to the mechanic, we just need to wait him in the room. After waiting for half an hour, went down to the front desk again, and asking about the status of the repairing. They were saying that unfortunately the mechanic couldn't come until afternoon due to some meeting. But if we hadn't asked, we wouldn't have been informed. It was terribly annoying 1) that I was not informed of the status of the problem being solved, what to expect 2) not being able to access and solve such a problem for 6 hours was unacceptable to me.
Another frustrating experience with receptionists and services: we asked if we could get an extra hairdryer because it was overheated and turned off after 1-2 minutes. To this request 1) we have not received any feedback 2) I had a feeling that I’m stupid that I dared to ask for an extra hairdryer. The question inside me was: what would they have done if the hairdryer in the room didn't work at all, what solution could they have offered?
Unfortunately, in both cases, I find it unacceptable that we did not receive any feedback on our problem unless we asked for it.
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Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Csilla S wrote a review Feb 2020
Budapest, Hungary
2.0 of 5 bubbles
Sajnos en nem tudok ilyen jo reviewt hagyni. Egy ejszakat toltottunk a szallodaban amit ajandekkent adtam edesanyamnak. A szobaban nem volt melegviz, felajanlottuk, hogy jojjenek fel nezzek meg, amire az volt a valasz, hogy minthogy Tele a szalloda sajnos ez egy ismert hiba - elfogy a melegviz. 🤔 A recepciot felhivva azt mondta az uriember, hogy visszaszol a mint tud valamit tenni az ugy erdekeben. Sajnos 20 perc utan megint mi hivtuk, ez mar bo fel 9 korul lehetett mert o nem szolt vissza. Azt ugyan mondta, hogy at lehet menni masik szobaba, viszont ott Sem tudja garantalni, hogy lesz meleg viz. Reggel kijelentkezeskor azt a valaszt kaptuk, hogy ezert nem jar kompenzacio. Kertem a panaszkonyvet a recepcios uriembertol, nem kaptam meg, kihivta a manager urat. Kertem tole is a panaszkonyvet, masodszori keresre Sem kaptam meg. Ha az nem lett volna eleg bosszanto, hogy nem tudunk zuhanyozni, az mindenkepp az volt hogy teljesen semmibe vettek a panaszunkat. Az egyetlen pozitivum a sef ur kedvessege es a finom etelek voltak illetve az uzletvezeto kisasszony, akitol egyedulikent kaptuk bocsanat kerest. Sajnos en ezt a helyet nem tudom ajanlani senkinek tiszta szivvel. Borzaszto szajizzel tavoztunk.

Unfortunately we did not have a pleasant stay at this hotel. Our room did not have hot water by evening at all. We have reported this to the receptionist who said it is a known issue, when the hotel is full there isn't enough hot water. He said we could change room but there is no guarantee there would be hot water there either (plus this was already at night..). Anyway I understand this things could happen(but would not expect from a 4 star hotel) but there was no compensation offered whatsoever and I was told this is what it is. I accepted this as well as I paid the bill but I wanted to submit an official complaint and asked for the complaint book 2 times - which was denied from me. Deeply disappointed.. Not so much for the hot water situation but more for how it was handled. We definately won't be back.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jasderonik wrote a review Mar 2020
Washington DC, District of Columbia
4.0 of 5 bubbles
We had a short and excellent stay, especially the restaurant (Mikszath) was great. Location, view, room is superb.
The area where they need to improve is to be less rigid in some things, I am writing it to help the management. We asked for a late checkin, but in order to do that we had to change room, because they told that someone is arriving to ours. When I reserved they said they cannot guarantee balcony. Ok. But than how come they could guarantee "my" room (with balcony) to someone else? (the manager gave some foggy explanation). We arrived earlier but we could not check in a minute earlier than 2 PM. While this "someone else" could check in next day at 1PM, I saw it personally. So there are special guests, more equal than others... It is a pitty that the could not serve/provide coffee before 7.30 or they did not have a Nescafe bag in the room (they had tea filters and boiler).
Very small details but all show that the management needs some improvement to be more flexible (kind?) and let the staff more freedom to satisfy the guests.
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Date of stay: March 2020
4.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Castellum_Hotel, Üzemeltetési igazgató at Castellum Hotel Hollókő
Responded 3 Jun 2020
Dear Jasderonik, Thank you for your lovely feedback. I am so pleased that we were able to ensure you had a great stay with us. We hope to welcome you back soon. Best regards, Kata Toth Operational manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
manoka93 wrote a review Oct 2020
Gomba, Hungary
5.0 of 5 bubbles
The food and the staff are perfect, very kind and polite always helpful, and the glutenfree foods are delicious and there is a wide variety of "normal" and glutenfree foods.

The room was clear and tidy and modern and the cleaning staff was polite.

I recommend this place to everyone. Enjoy!
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Date of stay: October 2020
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: family friendly, animal friendly, glutenfree foods
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ördög Á wrote a review May 2022
3.0 of 5 bubbles
We had a fantastic one night experience at Hollokó, nice hotel, amazing food, gorgious wellness area, polite staff. Next day after the check out we had a one day free use of wellness area use in our package so we planned that after the excursion we will return to the spa. But when we checked out the receptionist told us that we can use the wellness only till 2 pm. I was totally shocked and félt to be cheated as we were counted with this option, as it was included in our package, so it is a great dissappointment at the end. I am realky sorry, bur I think the information given should be in line with the realty. I exoected more from a 4 star hotel in this term.
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Date of stay: May 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
273mihalyl wrote a review Dec 2021
Budapest, Hungary
2.0 of 5 bubbles
Hotel in general is good. Good food adequate service etc but there is a serious conceptional error. There is a bowling alley in the basement. The noise goes right up into the room upsatairs (2nd floor) making it impossibe to have an afternoon nap or early sleep. Shame.
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Date of stay: December 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Máté W wrote a review Jun 2021
Tel Aviv, Israel
5.0 of 5 bubbles
Close to nature, amazing view of the surrounding forests, really good friendly staff, superb gastronomic experience. If I had to highlight something it would be food made from the really high quality locally sourced ingredients. Just amazing.
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Date of stay: May 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Blanka H wrote a review Jun 2020
5.0 of 5 bubbles
Perfect relaxing experience, wonderful surroundings. 🥰Amazing service and food.😋 I can onLy eat gluten and lactose free and they could prepare anything I wished for. Speacial thanks to our bartenders Peter and Bence. We will come back soon!
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Date of stay: June 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Castellum_Hotel, Üzemeltetési igazgató at Castellum Hotel Hollókő
Responded 3 Jun 2020
Dear BlankaH1, Thank you so much for taking time to leave us a review of your recent stay. We are glad to read your lovely feedback of your pleasent time at Castellum Hotel Hollókő****. I will pass your nice comment to Peter and Bence as well. I hope you will stay with us in the near future. Best regards, Kata Toth Operational manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
David H asked a question Nov 2017
23 contributions33 helpful votes
Can I ask what currency do they accept in Hungary ?
Answer from PPeti
Budapest, Hungary161 contributions56 helpful votes
Our local currency is Hungarian Forint (HUF) You can pay here in Euro as well ( 1 Euro= approx.310 HUF) We do accept all major credit cards as well in our hotel. visit our website to get more information
sergi01954 asked a question Jul 2022
Terni, Umbria, Italy1 contribution1 helpful vote
Costo camera doppia
FKJR wrote a tip Aug 2021
5 contributions1 helpful vote
5.0 of 5 bubbles
"from each room you can hear by nights the noises of the forest, by mornings the singing birds :)"
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Laszlo K wrote a tip Jul 2021
Budapest, Hungary5 contributions1 helpful vote
5.0 of 5 bubbles
"any with the balcony !"
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Andras T wrote a tip Jun 2021
Budaors, Hungary150 contributions17 helpful votes
5.0 of 5 bubbles
"Village view with a terrace are good picks. There are rooms with a view on the sunbath area that might be loud from kid splaying outside."
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manoka93 wrote a tip Oct 2020
Gomba, Hungary1 contribution
5.0 of 5 bubbles
"family friendly, animal friendly, glutenfree foods"
Read full review
Maria wrote a tip Sept 2019
10 contributions
5.0 of 5 bubbles
"Ask for village view."
Read full review
Not the right property for you?
There are more places to choose from in the Holloko area.
PRICE RANGE
€159 - €200 (Based on Average Rates for a Standard Room)
LOCATION
HungaryNorthern HungaryNograd CountyHolloko
NUMBER OF ROOMS
68
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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CASTELLUM HOTEL HOLLÓKŐ | UPDATED 2023 Reviews & Price Comparison (Holloko, Hungary) - Tripadvisor

Frequently Asked Questions about Castellum Hotel Hollókő
Which popular attractions are close to Castellum Hotel Hollókő?
Nearby attractions include Holloko Var (0.7 km), Old Village of Hollókő (0.5 km), and Szent Márton Church (0.5 km).
What are some of the property amenities at Castellum Hotel Hollókő?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Castellum Hotel Hollókő?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Castellum Hotel Hollókő?
Yes, free parking is available to guests.
What are some restaurants close to Castellum Hotel Hollókő?
Conveniently located restaurants include Restaurant Mikszath, Muskatli Vendeglo, and Grabensia Ambrus Apát Fogadó.
Are there opportunities to exercise at Castellum Hotel Hollókő?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Castellum Hotel Hollókő located near the city centre?
Yes, it is 0.4 km away from the centre of Holloko.
Are any cleaning services offered at Castellum Hotel Hollókő?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Castellum Hotel Hollókő?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Castellum Hotel Hollókő offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Castellum Hotel Hollókő?
The staff speaks multiple languages, including German and Hungarian.
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