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Sea Pearl Hotel

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Traveller (92)
Room & Suite (62)
Pool & Beach (19)
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Overview
  • Excellent35%
  • Very good21%
  • Average21%
  • Poor12%
  • Terrible11%
Travellers talk about
“rooftop bar”(3 reviews)
“kindly staff”(2 reviews)
“great view”(12 reviews)
Name/address in local language
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Beachfront
Non-Smoking Rooms
Restaurant
Room Service
3 Star Hotel
All hotel details
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Reviews (241)
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168 results
Traveller rating
60
38
35
23
12
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60
38
35
23
12
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All reviewsrooftop barkindly staffgreat viewbreakfast buffeta wonderful holidaycomfortable roomtour companiesbig hotelbeautiful baybit dateda sea view roomtop floorrecommend this hotel to anyonetwo night staystayed nightshotel managertown centre
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1 - 5 of 168 reviews
Reviewed 3 weeks ago via mobile

Hotel itself is dated, the staff are the number one problem in this hotel. Very unfriendly, rude and so unhelpful. There are a lot of ants running around the room. Breakfast was very basic. The views from the hotel room and the restaurant were you...More

1  Thank dearbhlab34
Response from Richard R, General Manager at Sea Pearl HotelResponded 3 weeks ago

Thank you for the time in writing a review, I would personally like to apologise for the less than acceptable service you received whilst staying at the Sea Pearl Hotel. Having just been appointed as General Manager my main aim and focus is improving the...More

Reviewed 4 weeks ago via mobile

For an international hotel I expected a minimum of service and quality. Staff were not welcoming and friendly. The breakfast food a la carte was terrible. It was not just my plate but the all group did not like it. I first order the beef...More

Thank AirMike3
Response from Hotel S, Giám đốc bán hàng at Sea Pearl HotelResponded 3 weeks ago

Mickael I would firstly personally like to apologise for the extremely poor experience you recently encounted at the Sea Pearl Hotel. Secondly I totally agree with your comment that someone needs to train and share passion about true hospitality. I have only recently started as...More

Reviewed 4 weeks ago via mobile

I went there we my brother to have a breakfast/lunch at 11:00am. First thing they didn’t have any pho ... “too early” is what they said ... OK So I order a fried chicken noodles, famous meal and the most done in Asia, truly, I’m...More

Thank Clement R
Response from Richard R, General Manager at Sea Pearl HotelResponded 3 weeks ago

Dear Clement I would personally like to apologise for the less than acceptable experience you received whilst dining at our hotel. Having just been appointed as General Manager one of my main aims is the training of all staff to cater for the increasing amount...More

Reviewed 5 April 2018 via mobile

As the price of this hotel was ~4-5 the price of neighbouring places, I expected a bit more. The rooms are omparable to other, much cheaper places on the island. The rooftop pool was nothing much; ice cold water and under a roof. The breakfast...More

Thank Pål B
Response from Richard R, General Manager at Sea Pearl HotelResponded 3 weeks ago

Thank you for your feedback. I'm glad you enjoyed your breakfast and the ice cold pool is definately being appreciated by many guests in this warmer weather. Since commencing as GM after your stay I'm working on improving our overall guest experience.

Reviewed 27 March 2018 via mobile

We stopped for a quick lunch at the restaurant attached to the hotel and it was awful. The noodles were literally just pot noodles, and the pizza was inedible. They also tried to charge us for the larger sizes of our dishes, when we ordered...More

Thank Holly G
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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Beachfront
Spa
Breakfast included
Room Service
Bar/Lounge
Hotel Amenities
Breakfast included
Meeting Rooms
Laundry Service
Room Service
Dry Cleaning
Business Centre with Internet Access
Concierge
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Spa
Bar/Lounge
Details
Price range
US$44 - US$81 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Cat Ba
#7 On the Beach Hotel in Cat Ba
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
Details
Price range
US$44 - US$81 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Cat Ba
#7 On the Beach Hotel in Cat Ba
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
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Traveller (92)
Room & Suite (62)
Pool & Beach (19)
Dining (12)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Nathan A
6 August 2017|
Answer
Response from veedub72 | Reviewed this property |
I'm not sure why you've directed this at me, I never stated any of these as facts in my review. I personally enjoyed my stay at the Sea Pearl, even taking into account your points.
0
Votes
seapearlhotel
2 December 2014|
Answer
Response from Kevin T | Property representative |
Thank you very much for review !
0
Votes
Google Translation
Room Tips
"quite floors on the back of each hotel"
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"Ask for sea view room at the front. Lovely view and not noisey at all."
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"Rooms on the same side as the entrance have bay views."
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"Nice place"
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