The Grand Viglas
Viglas 602, Viglas 962 02 Slovakia
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Dining (40)
Room & Suite (7)
About
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Sauna
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Banquet room
Wifi
Hot bath
Indoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Meeting rooms
Spa
Non-smoking hotel
Laundry service
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Room service
Minibar
Flatscreen TV
Complimentary toiletries
Safe
Sofa
Telephone
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Czech, German
Location
Contact
Viglas 602, Viglas 962 02 Slovakia
Name/address in local language
Getting there
Car HireSee all Viglas car hire
336Reviews2Q+A12Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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Unfortunately, we were not satisfied with this hotel, and we don´t recommend it at all. Services were really poor, and the food was horrible (there was a very small selection and dishes were disgusting and other guests were complaining about it too). Wellness is too small, and it should be renovated, as well as bathrooms in hotel rooms. The hotel doesn´t meet the quality standards of a 4-star hotel.
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Date of stay: July 2021
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Tomáš Sokologorský, General Manager at The Grand Viglas
Responded 30 Jun 2022
Dear Zuzana, thank you for your review. We are deeply sorry about ur experience and we hope you will come to visit us again. As we have changed a lot of services, we hope, you´ll change your mind. All the best.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We looked forward to this experience. Communication prior the stay was very good and we appreciated the summary e-mail a few days prior check-in. The room was large enough, same with bathroom. Although we feel there was empty space in both, it did not feel too tiny. We were impressed how the ruins of castle were turned to the beautiful hotel. 45 minutes castle guide was enriching. Spa was small (short pool, jacuzzi for max. 6 people, infra sauna for 2, Finnish one for max. 6) and only a few places to chill. However understandable due to place where it's located. Lower restaurant was absolutely amazing. Grilled veal liver was absolutely amazing and definitely recommending. All the other meals were amazing too. Breakfast was average, pancakes were good. Dinner on 2nd day was solid, nothing exceptional unfortunately. Regarding to the areas of improvement: eco tissues in the bathroom were great and the direction to use more ecological products is great. We though did not understand one-use plastic cups in wellness area :-( Inconsistency of providing information: massage opening hours: we got 3 different answers within 5 seconds from 3 people at reception. When we checked in the room, we found out we got incorrect information. Also, Sphere club discount question: we asked whether it's applicable because we spotted Sphere magazine in the room. Firstly, we got the answer no. Then the receptionist said she will check. When we came back, we were told Sphere card is applicable and we appreciated that. During check-out, the discount was applied however the comment from the person who originally said Sphere discount is not applicable and then told me to put into the comment during the reservation was rather weird. Firstly, she is not aware and then I should have put into the comment during making reservation? Overall, we enjoyed the stay, if a few things could be improved, it would have made even a bigger difference.…
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Date of stay: February 2020
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Tomáš Sokologorský, General Manager at The Grand Viglas
Responded 30 Jun 2022
Thank you for your review and we hope you´ll come back soon and have a bit different experience in comparison with your last stay. Best regards, The Grand Viglas Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Been trying to stay here for ages and finally found a time when it wasn’t full. Checking was quick and my room was on the 2nd floor, really big with twin beds, 2 small arm chairs and a desk to work from. Nice large flatscreen TV on the wall & mini bar (which was really noisy so got turned off). Breakfast was a good choice from cereals, pastries, toast to fried, scrambled, boiled or poached eggs, omelettes, teas, coffees juice etc etc and plenty of it. We had dinner one evening and a good selection of seasonal food to chose from at a reasonable price and very good quality. Would recommend eating there if passing. Would have been good if the dragon bar was open but as there was only 6 of us in the hotel I think they thought it was not worth it. Very interesting to see what the hotel was like In ruins before being rebuilt to its current state and to see some of the history & artefacts around the hotel. Would like to stay there again in the spring summer months so we could sit outside on the patios. …
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Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from TheGrandViglas, Manažér at The Grand Viglas
Responded 13 Feb 2020
Thank you very much for your feedback and tips for improvement. We look forward to seeing you in our hotel soon when the weather is warmer and you will also have the possibility to enjoy our outside area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have been for the special Halloween stay and it was immaculate. Hotel really made great effort, there was lot of animations and all the dinners perfectly thematic.. We loved the hotel premises and definitely would come back again!
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Date of stay: November 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from TheGrandViglas, Manažér at The Grand Viglas
Responded 13 Feb 2020
Thank you very much for your positive feedback. Halloween is one of the most favourite events amongst our guests and we are really happy that you enjoyed your stay with us. We look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What a venue! We had our wedding at Viglas Castle, we were there for two days and everything was absolutely perfect! From the moment we arrived Hricova the wedding manager was there to greet us and assist with all the guests check-ins to the time we all had to leave, everything ran smoothly and all the staff were so very helpful and friendly. Our honeymoon suite was beautiful and the staff did a great job making us feel special, and all our other guests were very happy with their rooms. The wedding was absolutely perfect, we could not have asked for a better day, could not fault one thing but that food was outstanding! Well worth travelling from Australia to stay there and we are already planning to stay next anniversary. Thank you So much Hricova and the Viglas team!
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Date of stay: June 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from TheGrandViglas, Manažér at The Grand Viglas
Responded 6 Aug 2019
Thank you Tim so much for your positive feedback! We do our best to make the special wedding day for our guests as smooth as possible and the best compensation for us is when the newly wed couple and their guests leave our hotel satisfied and with lots of beautiful memories. We look forward to seeing you back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not far off of highway. There is parking at the castle. Staff at reception was friendly. Hotel is an old Middle Ages castle that was restored 2009-2013... really amazing! Rooms are spacious, bathrooms are ok. Not a lot of counter space for the ladies. Restaurant is tasty and Stanislaus is really friendly and fun!
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Date of stay: May 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from TheGrandViglas, Manažér at The Grand Viglas
Responded 6 Aug 2019
Thank you very much for your positive feedback and we hope to see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nicely renovated castle hotel from ruins. Nice room, helpful staff, excellent ala carte breakfast and dinner (delicious tartar steak) with perfect and witty service. Consider offering an individual tour of the hotel.
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Date of stay: April 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from TheGrandViglas, Manažér at The Grand Viglas
Responded 13 Feb 2020
Thank you very much for your feedback and we look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautiful rooms, hallways and Saunas. The breakfast was also yummy. Beautiful historical area with walking trails and nearby sites. With the weather we were just missing a treadmill and elliptical. Free parking on site. Definitely ask for a tour to see the chapel area of the castle. An amazing venue for a ball or wedding, and other events. The use of space is amazing.
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Date of stay: February 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from TheGrandViglas, Manažér at The Grand Viglas
Responded 21 Mar 2019
Thank you Jennifer for your positive feedback, We hope to see you back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is situated in old historical castle renovated just few years ago. It has few interesting features, nice decorations, and wall paintings, very nice two restaurant in the old knightly style. the wellness and the pool is in the underground, which is interesting, however it is quit small, without special place for kids. Food was also nice, buffets with various possibilities and tasty menu with specialties.
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Date of stay: October 2018Trip type: Travelled with family
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from TheGrandViglas, Manažér at The Grand Viglas
Responded 21 Mar 2019
Thank you Zuzana for your positive feedback and tips for improvement. We hope to see you back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel geared towards incentive trips organised by companies. The building itself is nice and it has some lovely historical details (the architecture is interesting), but the bedroom was bland (looked like a Premier Inn hotel room). On the positive it was quiet in the night and you could therefore sleep well. Nice swimming pool (with a swimming machine) about 10m long and a nice sauna. Average food at dinner, average service. The breakfast/dinner room could be nice (vaulted ceiling), but it is decorated in a gaudy style and has no windows (ie no sunlight). The hotel is difficult to find (SATNAVs don't know it and there are no directions on the road) - it is hidden away and even when you are close to it there are no signs on the hotel itself. Not worth the price and it is away from everything so that you have no choice but eat there at night (and the food is not great).…
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Date of stay: October 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from TheGrandViglas, Manažér at The Grand Viglas
Responded 21 Mar 2019
Thank you for your feedback and tips for improvement. We appreciate your opinion and hope to provide you more positive exprience in future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$114 - US$136 (Based on Average Rates for a Standard Room)
LOCATION
SlovakiaBanska Bystrica RegionViglas
NUMBER OF ROOMS
55
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Frequently Asked Questions about The Grand Viglas
Which popular attractions are close to The Grand Viglas?
Nearby attractions include Galerry of Jan Kulich (3.0 km) and Starožitnosti Aragorn (3.2 km).
What are some of the property amenities at The Grand Viglas?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at The Grand Viglas?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Grand Viglas?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to The Grand Viglas?
Conveniently located restaurants include Ava Simone, Michelle-Coffee, and Reštaurácia U Suseda.
Are there opportunities to exercise at The Grand Viglas?
Yes, guests have access to an indoor pool and a sauna during their stay.
Are pets allowed at The Grand Viglas?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Grand Viglas offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at The Grand Viglas?
The staff speaks multiple languages, including English, German, and Czech.