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Room & Suite (47)
Dining (43)
About
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Travellers' Choice
Lion Quays is situated just north of Oswestry, between Wrexham and Shrewsbury, on the picturesque banks of the Llangollen Canal.. We provide three incredible experiences in one fun resort; a luxury hotel, restaurant and spa. Modern, social and surrounded by stunning views, our Waterside restaurant offers a traditional menu and extensive drinks list, sure to tantalise your taste buds. Dine in style indoors or enjoy alfresco dining on the waterside. Individually designed hotel rooms with stylish furnishings and luxurious Hypnos beds to help you enjoy a good night’s sleep. A tranquil spa to take you on a journey of wellbeing to soothe your mind, body and soul. Situated on the Llangollen canal, part of which is included in the UNESCO World Heritage List. The UNESCO is the only heritage site to sit in two different countries, Wales and England. Near the Welsh border and close to Shrewsbury, Chester and Manchester making it the ideal location for business and leisure.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Conference facilities
Spa
Wifi
Hot bath
Indoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Couples massage
Facial treatments
Full body massage
Head massage
Salon
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Private balcony
Room service
Safe
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
English
Location
Full view
1,660Reviews19Q+A100Room tips
Reviews
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Popular mentions
+1
We were there for about 10 days during Christmas and loved the amazing cuisine, the private family area the hotel created for us, private spa - it even snowed on one of the days as we used the hot tub. Absolutely perfect Christmas could not have wished for anything more :)
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Date of stay: December 2020Trip type: Travelled with family
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Response from Matthew Warren, General Manager at Lion Quays
Responded 2 weeks ago
Dear iDrSunny, Thank you for taking time to leave such a fantastic review of your recent experience here at Lion Quays Resort. Its lovely to read that you and your family had such a wonderful 10 day break with us here over the festive period and you were all able to relax in the private lounge we have available. I am delighted to read you also all loved the fantastic cuisine and you were able to use our brilliant facilities in our newly created exclusive spa suites. We are all extremely proud of our spa here at the resort and its great to read when our guests feel the same. Thank you for the lovely comments, I will be sure to pass this across to our team here at the resort. We look forward to welcoming you all back very soon. Warm Regards Matthew Warren
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We went there last minute but did not regret our choice. Our choice of wine was English but our server come back to say it was out of stock The staff were not that attentive and it was pricey for a steak
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Date of stay: December 2020Trip type: Travelled as a couple
Helpful
Response from Matthew Warren, General Manager at Lion Quays
Responded 8 Jan 2021
Dear julierF6375EM, Thank you for taking time to leave a 4 star review regarding your recent stay with us here at Lion Quays Resort. I am delighted to read you did not regret your last minuet choice that you enjoyed your meal with us at the Waterside restaurant. I have noted the comments stating the team not to be attentive and will be sure to raise this at our management meetings to ensure the team are hitting the high standards we set ourselves here at the resort. We look forward to welcoming you back to the resort very soon. Warm Regards Matthew Warren
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1 night spa break with a very uncomfortable bed. Pros: Spa facilities were good and the staff in there were excellent. My 8oz fillet steak in the restaurant was cooked to perfection. Cons: Room was small and no sound proofing combined with the uncomfortable bed provided the worst nights sleep I've had in years. The continental Breakfast was disappointing. Other hotels in the area offer better. Did I mention the uncomfortable bed.
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Date of stay: December 2020
Helpful
Response from Matthew Warren, General Manager at Lion Quays
Responded 8 Jan 2021
Dear gw515, Thank you for taking time to leave a review regarding your recent visit to us here at Lion Quays Resort. I am saddened to read you did have a good night sleep with us here at the resort and that you found the bed to not be to your preference. We have such fantastic reviews about our beds daily on check out at our hotel reception. Its great to read that your fillet steak was cooked to perfection I will be sure to pass this across to our kitchen team within the Waterside restaurant. Thank you for the kind words regarding the team I will be sure to pass these across to our team here at the Resort. Please accept my apologies for our breakfast not being to your expectation, I will be sure to raise this with our Chef falls short of the high standard we set ourselves here at the resort. We strive to meet and exceed all of our guests expectations and apologise on this occasion we did not meet these. We do hope to welcome you back in the future we will be more than happy to offer a room with a more suitable bed which would meet your preference as I have mentioned above we do get fantastic comments on the quality of our beds within the hotel. Warm Regards Matthew Warren
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The staff are always friendly and welcoming. Treatments were lovely. Service was very fast. The overall facilities are a little rough around the edges and need some maintenance. The water could have been warmer. The tiling in the spa is very cracked and broken and I found myself stepping on broken pieces. One of the saunas didn’t seem switched on and the spa sprayers were not on. The hibernation rooms had no music and were very cold with windows open but we were offered blankets. They have also switched to some plastic flip-flops which are very uncomfortable! That being said, we enjoyed our stay and the staff were lovely but we would probably visit elsewhere in future.
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Date of stay: December 2020Trip type: Travelled as a couple
Helpful
Response from Matthew Warren, General Manager at Lion Quays
Responded 12 Dec 2020
Dear hp2872016, Thank you for taking time to leave a review regarding your recent visit to Lion Quays Resort. Thank you for the kind words regarding the team here at the resort and how you found the service to be fast and treatments lovely. I will be sure to pass this on to our team here at the resort. I am saddened to read you found the facilities to not meet your expectations, we have recently refurbished areas within our spa and across other areas of the resort. We are working through a fantastic refurbishment program which will continue into 2021 with our spa receiving some fantastic new facilities. I have noted the comments regarding the music and heating, I have relayed these to the management team during our weekly meetings and can assure you that new procedures have been put in place to ensure this is not repeated for future guests. I am pleased to read you enjoyed your stay overall and I hope we have the opportunity of welcoming you back to the resort in the near future. Warm Regards Matthew Warren
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+1
Looked lovely and came well recommended but really didnt deliver. Room was a "superior" one though in what sense I couldnt see, a table and two green mould stained chairs outside on a "balcony". Frankly, given the C-19 regime you would not expect stains on wardrobe, dirt/ hair stuck to skirting corners, mould in shower cubicle etc. Not to mention the wood and paint peeling off door. Walls that thin that you could hear next door putting a glass on table and talking. Never walked out of a hotel before let alone lost 150 pound for a stay. Offered half price for a refurbished room...why in gods name not use them before crap rooms.
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Date of stay: December 2020Trip type: Travelled as a couple
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PRICE RANGE
US$109 - US$180 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
lion quays oswestry
LOCATION
United KingdomEnglandShropshireWeston Rhyn
NUMBER OF ROOMS
82
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Claim Your Listing Frequently Asked Questions about Lion Quays
Which popular attractions are close to Lion Quays?
Nearby attractions include Pontcysyllte Aqueduct (7.0 km), Cae Glas Park (6.2 km), and Chirk Aqueduct (2.2 km).
What are some of the property amenities at Lion Quays?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Lion Quays?
Guests can enjoy an on-site restaurant and a lounge during their stay.
What are some restaurants close to Lion Quays?
Conveniently located restaurants include Sebastians Restaurant, House of Wingz, and The Old Coffee Pot.
Are there opportunities to exercise at Lion Quays?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Lion Quays?
Yes, dry cleaning and laundry service are offered to guests.
Does Lion Quays offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Lion Quays?
Many travellers enjoy visiting Chirk Railway Viaduct (2.6 km), Oswestry Castle (6.0 km), and St. Mary's Church, Chirk (2.2 km).
Does Lion Quays have any great views?
Yes, guests often enjoy the river view available here.
Is Lion Quays accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.