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Urb. Nueva Andalucia s/n Puerto Banus, 29660 Nueva Andalucia, Marbella Spain
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Full view
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Room & Suite (336)
Pool & Beach (169)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 15/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from H10 Andalucia Plaza
Updated 15/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
Location
Cleanliness
Service
Value
Travellers' Choice
See why so many travellers make H10 Andalucia Plaza their hotel of choice when visiting Nueva Andalucia. Providing an ideal mix of value, comfort and convenience, it offers a trendy setting with an array of amenities designed for travellers like you.
Guest rooms offer amenities such as a flat screen TV, a refrigerator, and a minibar, and guests can go online with free wifi offered by the hotel.
H10 Andalucia Plaza features a concierge and room service, to help make your stay more enjoyable. The property also boasts a pool and breakfast. If you are driving to H10 Andalucia Plaza, parking is available.
While visiting Nueva Andalucia, you may want to try some tapas at one of the nearby restaurants, such as Funky Tapas Gastro Bar, Sister's Taperia, or Restaurante David.
We’re sure you’ll enjoy your stay at H10 Andalucia Plaza as you experience all of the things Nueva Andalucia has to offer.
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Room & Suite (336)336
Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Casino and Gambling
Evening entertainment
Free shuttle or taxi services
Wifi
Pool / beach towels
Adult pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Airport transportation
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Head massage
Massage
Salon
Adults only
Concierge
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish
Location
Full view
86Good for walkers
Grade: 86 out of 100
48Restaurantswithin 0.5 km
6Attractionswithin 0.5 km
Contact
Urb. Nueva Andalucia s/n Puerto Banus, 29660 Nueva Andalucia, Marbella Spain
Name/address in local language
Getting there
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2,923Reviews246Q+A100Room tips
Reviews
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Popular mentions
Great place to stay not far away from the beach bars and restaurants room was nice clean and fresh staff was friendly and helpful food was amazing we were half board and enjoyed it can recommend this place
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Date of stay: November 2019Trip type: Travelled with friends
Helpful
Hotel's Favourite
Staff very helpful with check in, room overlooking pool was large and spacious. There's a casino under hotel and its 10 min walk to puerto banus marina and beaches ,theres a shuttle to marbella hourl i think, went halfboard dinner was excellent as was breakfast, bars are cashless so either credit card or you add money to your room card and they refund when you check out
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Date of stay: February 2020Trip type: Travelled as a couple
1 Helpful vote
Helpful
Response from Direccion_hap, Guest Experience at H10 Andalucia Plaza
Responded 28 Feb 2020
Dear tonydavidson1968, It is a real pleasure to thank you on behalf of the entire team of H10 Andalucia Plaza for taking your time and sharing your warm full of kindness words in relation to your last stay with us in Marbella. We are really glad to know that you loved the hotel, our free shuttle service, our breakfast and dinner as well as your recognition of the staff! We are all truly looking forward welcoming you back soon! Warmest regards, Yasmine Bentaher Guest Experience Department
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I have stayed he 4 times and every time really enjoyed it. It is close to the beach, shops, and the Marina. I only stayed Bed and breakfast, the breakfast was great lots to choose from. Hotel was very clean and well maintained. There was also enough beds around the pool too. I would recommend.
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Date of stay: October 2019
Helpful
Response from Public Relations, Director General at H10 Andalucia Plaza
Responded 12 Sep 2020
Dear ebounced73, Thank you very much for taking your time and sharing your experience at H10 Andalucía Plaza with us and the rest of TripAdvisor's community. We all feel truly delighted to have had the opportunity of hosting you during your holidays and I would also like to thank you for your comments and recognition as well as for your kind words regarding the whole experience at our Hotel. We are all looking forward welcoming you back soon in Marbella! Kind regards, Yasmine Bentaher Guest Experience
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We are not satisfied with the quality of services provided at Hotel H10 Andalucia Plaza. We had a booking at this hotel from the 8th till the 18th of July. We wrote emails to hotel a couple of times wanting to know the situation with Covid-19 but nothing was said about the hotel being closed and opening just on the 15th of July. On the 7th of July we received and email saying We are happy that the hotel is opening on the 15th of July. At that time we were already on the way to the airport. It took a couple of hours to tell us that we are being transferred to hotel H10 Estepona Palace. But we did not choose that hotel to stay in the middle of nowhere with such poor food. So, we wanted to stay in hotel H10 Andalucia Plaza the last 3 days so that we could enjoy the holiday we actually paid for. Even though, the hotel said it is no problem for us but somehow they could not transfer us if our agency does not change the vouchers. Finally we demanded to spend the last three days at the hotel h10 Andalucia Plaza. Even though we really liked the hotel as its location is perfect, it is very clean and the food was very good, we are really disappointed. On the 18th of July we were supposed to fly home, we stayed in the lobby as we still had time to go to the airport. While sitting in the lobby a man wearing a safety mask threw ketchup on my mom’s jumper. She ran to the restroom to wash it out. While she was gone, a second man looking very similar to the first one asked my dad to take a photo of him. While he did that, the first man took two bags with all of our belongings (including passports, IDs, iPhones, driver’s licences, wallet with all of the money and credit cards, glasses, car and home keys . Everything was gone. We did not have any documents, any money, we were also in a panic and stressed. We begged the hotel staff for help. But no one actually cared. A hotel employee said that he just saw two men running but did not even bother to stop them. He also said that he called the police and we actually waited for more than one hour. In that one hour time the police never showed up, nobody helped us. Not tu mention that in this stressful situation no one even offered us water. We left the hotel with nothing, not knowing if we are even flying home tonight. What is the point of having locks on the main entrance door when they are actually off and why there are random people walking in the hotel. After everything that happened that day we are really angry with the hotel staff that was useless and we encourage you to hire more staff or someone to provide other travellers the safety.…
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Date of stay: July 2020
4 Helpful votes
Helpful
Room was filthy had not been cleaned properly at all, Coke cans left on balcony from previous guests finger prints everywhere in the bathroom! And in the middle of a worldwide virus pandemic! When telling the guy on reception he didn’t seem to think it was a big deal and said he would send someone to clean after 30 minutes of waiting we realised it just wasn’t worth the risk so we told the same guy at reception we are leaving and handed are room keys all he said was “ok” not even an apology, probably because are stay was pre paid. Currently in the Marbella club hotel which is a different class.
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Date of stay: July 2020Trip type: Travelled as a couple
4 Helpful votes
Helpful
Response from Public Relations, Director General at H10 Andalucia Plaza
Responded 12 Sep 2020
Dear jakewsmiths, I would like to thank you on behalf of the entire team for taking your time and sharing your last experience with us, as you know the feedback we receive from our guests are of invaluable assistance. They allow us to identify and focus our efforts on those aspects that require special or immediate attention. We would like to apologise for the inconveniences you have had in your stay. We do our best to exceed our guest expectations and we are really sorry to know that we have not reached yours. We will take good notice of all your comments to try to avoid these incidents in the future and give our guest the best quality of service and product. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Kind regards, Yasmine Bentaher Guest Experience
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PRICE RANGE
US$88 - US$3,999 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
h10 andalucia plaza marbella, h10 andalucia plaza hotel marbella, andalucia plaza hotel
LOCATION
SpainAndaluciaProvince of MalagaCosta del SolMarbellaNueva Andalucia
NUMBER OF ROOMS
400
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Claim Your Listing Frequently Asked Questions about H10 Andalucia Plaza
Which popular attractions are close to H10 Andalucia Plaza?
Nearby attractions include Centro Plaza (0.4 km), Mercadillo de Marbella (0.5 km), and Horseshoe Pub (0.2 km).
What are some of the property amenities at H10 Andalucia Plaza?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at H10 Andalucia Plaza?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at H10 Andalucia Plaza?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
What are some restaurants close to H10 Andalucia Plaza?
Conveniently located restaurants include Occo Marbella, Sensations Sushi Bar, and Cafe Yanx.
Are there opportunities to exercise at H10 Andalucia Plaza?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does H10 Andalucia Plaza have an airport shuttle?
Yes, H10 Andalucia Plaza offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is H10 Andalucia Plaza located near the city centre?
Yes, it is 0.4 km away from the centre of Nueva Andalucia.
Are any cleaning services offered at H10 Andalucia Plaza?
Yes, dry cleaning and laundry service are offered to guests.
Does H10 Andalucia Plaza offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.