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BEST WESTERN Plus Miami-Doral/Dolphin Mall

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923 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Plus Miami-Doral/Dolphin Mall
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Showing 383: English reviews
Palmer, Alaska
Reviewed 10 May 2014

Arrived well before check-in time because my hubby had become ill on our cruise. The front desk clerk (Roxana) was very understanding and allowed us to check in early. Our three day stay was comfortable and quiet while he recuperated. The room was large and there is a small frig and microwave. The hotel is in a very convenient location...

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Helpful?
Thank Ann P
San Fernando, Trinidad
Reviewed 8 May 2014

I stayed here with my husband on the shopping part of our honeymoon. It suited both well. It was very close to Miami International Mall and Dolphin Mall, just about 5 minutes driving. Also very close to the airport. Extremely convenient location. The staff was very friendly and helpful with anything that we needed. Always a smile on their face...

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Thank Christiana R
London, United Kingdom
Reviewed 7 May 2014

This was the worst hotel we ever have been. 1) On arrival, the shuttle passes non every hour, not on time, not all day. The shuttle passes erratically, with luck every 1:30 hours and just till 10:00 pm, Ohhhh, and forget about going to the airport early if you have a flight at 7:00 am, cause the shuttle runs also...

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1Thank Sergio C
bestwmiami, Manager at BEST WESTERN Plus Miami-Doral/Dolphin Mall, responded to this review

Dear Sergio C: Thank you for providing some feedback on our hotel. We always want to make sure our guests feel like they received great value for the expense paid. I am so sorry to hear that your experience was not the best one. We really want to apologize, and to let you know that our shuttle runs every hour...

Tampa, Florida
Reviewed 2 May 2014

My husband and I stayed 5 nights and were impressed by the friendly and efficient staff. Hotel staff from the front desk, maid and breakfast service (Ihovany, Yandri and Ariana and others whose names we did not catch) excelled throughout our stay. Their great service makes us rate this hotel as very good!

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1Thank MCCTourist
Gainesville, Florida
Reviewed 30 April 2014

Hotel was clean and conveiant to business calls I had to make. Found staff very courteous and helpful. Will use this hotel again in the future.Breakfast was very well done and area was clean. Egress and egress to hotel was a little difficult.

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Thank Dennis C
Ottawa, Canada
Reviewed 30 April 2014

We stayed in a king bed room for 1 night before an early flight. Location: It is a 10-15 minute drive to the airport - an easy drive: you just take NW 36th St. all the way down to the airport. It is far enough from the airport that you don't hear the planes coming and going. There are 2...

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Thank aliahdance
Canton, Michigan
Reviewed 25 April 2014

We stayed here one night before heading to our cruise ship. The staff was VERY friendly, however the hotel itself did not match up. We had three rooms, the room for our boys smelled like musty, moldy socks, so we called the front desk and the girl was very helpful and apologetic and moved them to another room, that room...

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1Thank Peggy N
Chicago, Illinois
Reviewed 18 April 2014

Travelled with two kids and a spouse, one night stay. Peaceful, clean,ample sized rooms.The staff was very friendly and accommodating. Nice pool area. Breakfast was nice,clean, with a good variety to choose from. Coffee was available in the lobby around the clock which made my day, and Night! Good location , close to CVS and food . I would definitely...

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Helpful?
Thank Kim Z
bestwmiami, Manager at BEST WESTERN Plus Miami-Doral/Dolphin Mall, responded to this review

Dear Kim: We are so glad you enjoyed your recent stay with us. Thank you for sharing such great comments about our staff, service, cleanliness of rooms, and location for our property. We look forward to welcoming you back soon. Thank you, Carmen Iglesias, Assistant General Manager

Reviewed 14 April 2014

I really enjoy my 2 nights at this BW. Free shuttle service from the airport and to the dolphin mall. The shuttle leaves every hour on the hour from the hotel so expect it 20:25 minutes later depending on traffic. No problem with that. We have a junior king that was very comfortable and had mini fridge, coffee maker and...

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Thank GianninaDC
bestwmiami, Manager at BEST WESTERN Plus Miami-Doral/Dolphin Mall, responded to this review

Dear Giannina: Thank you for your review of our property. It is nice to hear that you enjoyed the savings and our location and our shuttle service, also the amenities in our rooms and our hot and cold deluxe breakfast. We look forward to your return. Thank you, Carmen Iglesias, Assistant General Manager

Northern Virginia
Reviewed 13 April 2014

According to google maps, the hotel is 8.2 miles from the airport. Fortunately, the hotel does have an Airport Shuttle that ends at 10:00 PM. Bear in mind that Miami taxi fares aren't inexpensive. That being said, the hotel itself was nice. The rooms were adequately appointed, clean, the bed comfortable, the shower was hot, and I had a great...

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3Thank mtnlaurl
bestwmiami, Manager at BEST WESTERN Plus Miami-Doral/Dolphin Mall, responded to this review

Dear mtnlaurl: Thank you for taking the time to review our property. It is great to hear how much you enjoyed our comfortable rooms, our hot and cold deluxe breakfast and our friendly staff . We hope to have another opportunity to serve you in the future. Thank you, Carmen Iglesias, Assistant General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about BEST WESTERN Plus Miami-Doral/Dolphin Mall

Address: 3875 NW 107th Ave, Doral, FL 33178-4292 (Formerly BEST WESTERN PLUS Miami Airport West Inn & Suites)
Region: United States > Florida > Doral
Price Range: €117 - €235 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Plus Miami-Doral/Dolphin Mall 2.5*
Number of rooms: 96
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Also Known As:
Best Western Miami Airport West Inn And Suites
Best Western Miami Airport West Hotel Miami
Miami Best Western
BEST WESTERN Plus Miami-Doral/Dolphin Mall Florida
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Plus Miami-Doral/Dolphin Mall staff and other travellers.
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Questions? Get answers from BEST WESTERN Plus Miami-Doral/Dolphin Mall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Excellent hotel for business or leisure.”
 of 5 bubbles ricardofD861FI, 24 Oct 2016 | Read review
“Ask for one that is not close to a smoking-room (unless you really like the smell)”
 of 5 bubbles Weibchen, 25 Sep 2016 | Read review
“Go to another hotel.”
 of 5 bubbles MEDTRAV, 22 Sep 2016 | Read review
“Main floor windows are huge, and ours was unlocked. you could move a couch through these things, so check to make sure they are locked before leaving the room or going to bed. Ours weren't when we go to the room. ”
 of 5 bubbles M3012LCstevenm, 25 Mar 2016 | Read review
“All rooms are very spacious but none of them have a view to write home about.”
 of 5 bubbles jamesWW, 19 Feb 2016 | Read review
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