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Mercure Palu

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Traveller (204)
Room & Suite (69)
Dining (28)
Overview
Jl. Cumi-cumi no. 8, Palu 94221 Indonesia See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star accommodation
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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Shuttle Bus Service
Wheelchair Access
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
138
Price range
US$41 - US$50 (Based on Average Rates for a Standard Room)
Location
Indonesia > Sulawesi > Central Sulawesi > Palu
Nearby
Nearby HotelsSee all 14 hotels in Palu
Grand Duta Hotel
7 reviews
.39 km away
Swiss-Belhotel Silae Palu
111 reviews
1.76 km away
Hotel Gajah Mada
5 reviews
2.12 km away
Hotel Santika Palu
149 reviews
2.86 km away
Nearby RestaurantsSee all 45 restaurants in Palu
Kaledo Stereo
100 reviews
.98 km away
Rumah Makan Abadi Kaledo
31 reviews
.66 km away
Resto TABE (Tarasa Bedanya)
15 reviews
.43 km away
Bangi Kopitiam Palu
14 reviews
.99 km away
Nearby AttractionsSee all 12 attractions in Palu
Talise Beach
80 reviews
1.46 km away
Paragliding in Matantimali
12 reviews
7.89 km away
Nosarara Nosabatutu Monument
9 reviews
7.59 km away
Mount Matantimali
6 reviews
7.89 km away
Photos
Traveller (204)
Room & Suite (69)
Dining (28)
Pool & Beach (13)
Business Centre & Event Rooms (6)
Family and Play Areas (1)
Reviews (179)
Filter reviews
84 results
Traveller rating
29
32
19
0
4
Traveller type
Time of year
LanguageEnglish
More languages
29
32
19
0
4
Show reviews that mention
All reviewsnice viewmountain viewnice staffplace to stayswimming poolnice hotelmany choicesbusiness travelernice breakfastnice experiencesea view roominternet connectionmeeting roomearly in the morninglocal fooddeluxe roomcentral sulawesi
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1 - 5 of 84 reviews
Reviewed 2 days ago via mobile

I always stay at mercure palu when I come here. This time I stay for 3 days. The room is clean and spacious. Since I am an accor member. I got free upgrade room and welcoming cake. All the staffs were friendly. Breakfast has many...More

Thank Eli S
Response from Hari Murti W, General Manager at Mercure PaluResponded yesterday

Our Dearest Guest Ms.Eli S, We very much appreciate your comments regarding your stay at the Mercure Palu through Tripadvisor. It is always a pleasure to receive positive feedback & valueble input for us. I will share your comments with our team. I am sure...More

Reviewed 3 days ago via mobile

The hotel is located at the seafront a bit outside of the centre. It has an agreeable swimming pool. Polite helpful staff. Rooms are very big, nicely decorated. Room service for food and drinks very good. Bathroom works. Maybe the pressure of water for the...More

Thank Hans-Christian G
Response from Hari Murti W, General Manager at Mercure PaluResponded yesterday

Our Dearest Guest Mr.Hans Christian G, We very much appreciate your comments regarding your stay at the Mercure Palu. It is always a pleasure to receive positive feedback & valueble input for us. I will share your comments with our team. I am sure that...More

Reviewed 22 June 2018 via mobile

It is not free shuttle service at all as written on your beautiful expensive brochure... when i asked to your receptionist many reasons given, each person with each reason and they were not at the same page . . It seems a small matter but...More

Thank Richard Bayu S
Response from Hari Murti W, General Manager at Mercure PaluResponded 25 June 2018

Our Dearest Guest Mr.Richard Bayu S, Thank you for taking time to tell us about your experience at the Mercure Palu. We are very suprised to hear that, please allow me to express my sincerest apologies. At Mercure Palu, we strive to provide a best...More

Reviewed 14 June 2018 via mobile

The room is wide enouh for a standard room. Overall, the room and everything inside is clean except for the shabby towel... The view is beautiful. The hospitality is good. The breakfast is average. The pool is perfect for family because they have shallow pool...More

Thank mimboth
Response from Hari Murti W, General Manager at Mercure PaluResponded 17 June 2018

Dear Our Valuable Guest, Thank you for taking the time to tell us about your experience at the Mercure Palu. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide...More

Reviewed 8 June 2018

Overall this is a good hotel that give me free upgrade when the non-smoking room I had booked isn't available. The staff are friendly & nice. The breakfast has so many choices and delicious, except the juices are mostly fruit concentrates diluted in water. What...More

Review collected in partnership with this hotel
Thank leschenaultia
Response from Hari Murti W, General Manager at Mercure PaluResponded 10 June 2018

Our Dearest Guest Ms.Leschenaultia, We very much appreciate your comments regarding your stay at the Mercure Palu. It is always a pleasure to receive positive feedback & valuable input for us. I will share your comments with our team. I am sure that this feedback...More

View more reviews
Questions & Answers
Ask a question
ans23992539
17 December 2014|
Answer
Response from Malikazhary | Property representative |
Dear ans239925, Dongguang County, China. Thank you for your question. Mercure Palu Hotel located about 300 meters from Palu Grand Mall where Matahari Department Store and Hypermart is available. We also have free shuttle... More
0
Votes
Room Tips
"Choose the room that face the sea to see beautiful scenery"
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"room on the on the south side are quieter"
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"Ask for sea view"
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"The sea views are worth having but not the rooms with bars on the block to the left facing the hotel."
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