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Mercure Palu

Traveller (210)
Room & Suite (62)
Traveller (210)
Room & Suite (62)
Dining (25)
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About
Property amenities
Pool
Children Activities (Kid / Family Friendly)
Room Service
Free Parking
Wheelchair Access
Restaurant
Bar/Lounge
Spa
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Minibar
Good to know
HOTEL STYLE
Trendy
Great View
HOTEL CLASS
Location
Full view
Getting there
Mutiara Airport7 km
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Nearby restaurants
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Nearby attractions
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Reviews (181)
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86 results
Traveller rating
29
33
20
0
4
Traveller type
Time of year
LanguageEnglish
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29
33
20
0
4
Show reviews that mention
All reviews nice view mountain view swimming pool nice hotel nice staff place to stay many choices business traveler sea view room internet connection nice breakfast local food deluxe room central sulawesi hot water business trip bay
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1 - 5 of 86 reviews
Reviewed 8 October 2018

Nice room, affordable price and clean room. Have good beach view. The breakfast food was good and tasty.I've been stay at mercure hotel for 4 days. The wifi isn't good enough, the speed was slow, they need increase the bandwith.

Review collected in partnership with this hotel
Thank radenmakaryo
Reviewed 20 September 2018

As with other hotels under the Mercure brand, Mercure Palu is intended as a semi-luxurious hotel for business travellers, state officials, and other reasonably well to do people. The room, at least in its decor, certainly meets that expectation. The pillows are nice and soft,...More

Thank ChrisW2614
Response from Hari Murti W, General Manager at Mercure PaluResponded 24 September 2018

Our dearest guest Mr.ChrisW2614, Thank you for taking the time to tell us about your experience at the Mercure Palu through Tripadvisor. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Mercure, we strive...More

Reviewed 17 September 2018 via mobile

I always stay at mercure palu when I come here. This time I stay for 3 days. The room is clean and spacious. Since I am an accor member. I got free upgrade room and welcoming cake. All the staffs were friendly. Breakfast has many...More

Thank Eli S
Response from Hari Murti W, General Manager at Mercure PaluResponded 19 September 2018

Our Dearest Guest Ms.Eli S, We very much appreciate your comments regarding your stay at the Mercure Palu through Tripadvisor. It is always a pleasure to receive positive feedback & valueble input for us. I will share your comments with our team. I am sure...More

Reviewed 17 September 2018 via mobile

The hotel is located at the seafront a bit outside of the centre. It has an agreeable swimming pool. Polite helpful staff. Rooms are very big, nicely decorated. Room service for food and drinks very good. Bathroom works. Maybe the pressure of water for the...More

Thank hanschristiang2017
Response from Hari Murti W, General Manager at Mercure PaluResponded 19 September 2018

Our Dearest Guest Mr.Hans Christian G, We very much appreciate your comments regarding your stay at the Mercure Palu. It is always a pleasure to receive positive feedback & valueble input for us. I will share your comments with our team. I am sure that...More

Reviewed 22 June 2018 via mobile

It is not free shuttle service at all as written on your beautiful expensive brochure... when i asked to your receptionist many reasons given, each person with each reason and they were not at the same page . . It seems a small matter but...More

Thank Richard Bayu S
Response from Hari Murti W, General Manager at Mercure PaluResponded 25 June 2018

Our Dearest Guest Mr.Richard Bayu S, Thank you for taking time to tell us about your experience at the Mercure Palu. We are very suprised to hear that, please allow me to express my sincerest apologies. At Mercure Palu, we strive to provide a best...More

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Questions & Answers
Ask a question
ans23992539
17 December 2014|
Answer
Response from Malikazhary | Property representative |
Dear ans239925, Dongguang County, China. Thank you for your question. Mercure Palu Hotel located about 300 meters from Palu Grand Mall where Matahari Department Store and Hypermart is available. We also have free shuttle... More
0
Votes
Room Tips
"Deluxe rooms have a view of the bay"
ChrisW2614
19 Sep 2018
Read review
"Choose the room that face the sea to see beautiful scenery"
leschenaultia
8 Jun 2018
Read review
"room on the on the south side are quieter"
mohammadakbar876
16 May 2018
Read review
"Ask for sea view"
bhimar2017
23 Oct 2017
Read review
Show More 
PRICE RANGE
US$37 - US$44 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaSulawesiCentral SulawesiPalu
NUMBER OF ROOMS
138
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