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DoubleTree by Hilton Cape Town - Upper Eastside

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DoubleTree by Hilton Cape Town - Upper Eastside
DoubleTree by Hilton Cape Town - Upper Eastside
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1,107 Reviews from our TripAdvisor Community

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Showing 1,017: English reviews
Reviewed 6 days ago NEWvia mobile

We booked this hotel last minute for Christmas/New Years vacation' they did not have family rooms available anymore and i have two kids with me 2 and 6 years old. But when we arrived there we were happily surprised that the double room is big enough to fit a baby cot and all our stuff! Free famous cookies are amazinng!...

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Thank Youmna S
Hanoi, Vietnam
Reviewed 1 week ago via mobile

This is a decent business hotel but beware that it is a long way from central Cape Town and the local area looks a little 'challenging'. I stayed only one night and, due to the location only, I will try and stay elsewhere in future

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Thank The Z
Brighton, UK
Reviewed 1 week ago

This hotel is a good value option. Got followed walking back from Biscuit Mill in the daytime, despite concierge saying it was safe to walk, you will need to use car/taxi and you pay 60 Rand a day for parking. I would not stay again, I'd prefer to pay a bit more for outside space and a better area.

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Thank girlmusttravel
Dorchester, United Kingdom
Reviewed 1 week ago via mobile

We stayed at this hotel from the 27th to the 1st , very friendly staff over all , at thd front desk there is plenty of help at hand , they helped us choose trips and organised them for us , there is a bus that takes you dont to the water front all day long and early evening ,...

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Thank G7093YEmichaelg
Pretoria, South Africa
Reviewed 1 week ago

The DoubleTree Hilton is located on the brink of Salt River and Woodstock. It is in an industrial-turning-hipster area. The hotel gives warm chocolate chip cookies on request so be sure to ask. Aqeelah, the day manager was most helpful and friendly. Breakfast staff are accommodating and will prepare special meals in the back to avoid contamination with meat- On...

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1Thank fas327
Brazil
Reviewed 1 week ago

The hotel is well located, near city center and waterfront. They also have a shuttle service to and from waterfront during all day. The staff is very gently and the services were great. Room is very spacious and our in 4th floor had a nice view to the ocean. I recommend it and intend to stay there again in my...

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Thank Marco H
Newnan, Georgia
Reviewed 2 weeks ago via mobile

Spent five days in the 1200 square feet Executive Suite. The view overlooking the downtown, and the the bay was nothing less thank spectacular. That staff do everything possible to ensure that they are meeting your needs. We love the shuttle service that made frequent trips to and from the downtown area. The concierge was very helpful in coordinating and...

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Thank rotjbassit
Brian B, General Manager at DoubleTree by Hilton Cape Town - Upper Eastside, responded to this review

Dear Rotjbassit, Thank you very much for your feedback. We are elated to hear that our staff took such good care of you. The suites are very scarce this time of the year and provides you with fantastic space and freedom. I will also congratulate our concierge and drivers for planning your daily activities and getting you to all the...

Nagpur, Maharashtra, India
Reviewed 2 weeks ago

I got some good deal and hence booked this hotel. The staff was amazing and very helpful. Room Was exceptional and everyone was very polite. If you are at this property they will treat you well. car parking is 60 ZAR per night. Good coffee shop and small eatary in the building complex (non hilton). right across there is a...

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Thank ankurkh
Brian B, General Manager at DoubleTree by Hilton Cape Town - Upper Eastside, responded to this review

Dear Ankurkh, Thank you very much for staying with us and taking time to review our service, staff and facilities at our hotel. I will most certainly personally thank Taylor for taking such good care of you during your visit. We look forward to seeing you soon again.

Reviewed 2 weeks ago via mobile

My husband and I stayed at the Double Tree for a week. It was the Best hotel we stayed at during our 16 day vacation in South Africa, when compared to the other 4 places. The staff were unlike any where we have ever stayed, friendly, warm and welcoming making it hard for us to leave at the end of...

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Thank Brenda K
Brian B, General Manager at DoubleTree by Hilton Cape Town - Upper Eastside, responded to this review

Dear Brenda K, Thank you very much for the kind words. We are so happy that we made a contribution to your great time that you spent in Cape Town. It was a pleasure meeting you and your husband on departure, I have shared your best wishes and feedback with the staff you have mentioned. We wish you a safe...

Philadelphia, Pennsylvania
Reviewed 2 weeks ago

Staff was very friendly, helpful and just plain nice. Room was spotless. Very quiet for sleeping. Had several great meals in the restaurant. Had an excellent stay. The area was in a more commercial, industrial area. Not the kind of place I would walk at night. Hotel has a regular shuttle to the wharf/tourist area of town.

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Thank Katie C
Brian B, General Manager at DoubleTree by Hilton Cape Town - Upper Eastside, responded to this review

Dear Katie C, Thank you for taking time to write to Tripadvisor. We take pride in sharing feedback with our staff. As we are not located in the heart of the city, we try and make up for it in other ways, hence the reason we put a great deal of effort into our Food and Beverage offering should you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Babysitting
Official Description (provided by the hotel)
Modern and contemporary. Each of the 183 hotel rooms and suites are decorated in a fresh, modern and contemporary style, offering sophisticated furnishings and amenities, including central air-conditioning with individual thermostat control and free Wi-Fi internet access. All day dining is offered with the emphasis on fresh ingredients. The restaurant, aptly named Liberty’s, is designed as a hub of activity and specifically caters to the discerning traveller. It incorporates a Smoker’s Lounge, Library and an outside Piazza dining area, all in an urban chic style. The feature of the food and beverage area is the estreet bar offering the finest local wines, including organic wines, South African potstill brandies and the finest single malt and aged whiskeys all in a relaxed, yet sophisticated environment. ... more   less 

Additional Information about DoubleTree by Hilton Cape Town - Upper Eastside

Address: 31 Brickfield Road | Cape Town, Woodstock 7925, South Africa
Region: South Africa > Western Cape > Cape Town > Woodstock
Price Range: €62 - €161 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Cape Town - Upper Eastside 4*
Number of rooms: 183
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Cape Town - Upper Eastside staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Cape Town - Upper Eastside staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have better views”
 of 5 bubbles girlmusttravel, 6 Jan 2017 | Read review
“Choose a room with a view to the ocean or to the Table Mountain”
 of 5 bubbles marcoh665, 4 Jan 2017 | Read review
“Not much for scenary and in a very middle class area, not in the tourist area.”
 of 5 bubbles KatieC145, 28 Dec 2016 | Read review
“Loft room or presidential suite”
 of 5 bubbles 891jurgenm, 25 Dec 2016 | Read review
“All areas areas we found were good. Our room was 224”
 of 5 bubbles 90deepp, 10 Dec 2016 | Read review
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