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Hotel Emperador

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Traveller (9)
Room & Suite (10)
Dining (4)
Overview
  • Excellent48%
  • Very good34%
  • Average11%
  • Poor3%
  • Terrible4%
2 weeks ago
“Horrible stay!”
24 Jan 2018
“Front desk staff not friendly or helpful at all”
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
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Rooms
5 Aug6 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (63)
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1 - 5 of 14 reviews
Reviewed 2 weeks ago via mobile

Had a reservation for 3 days,decided to stay 2, was charged for all 3 days, staff and supervisor on duty did not want to do anything about this. Morning manager was arrogant. Facilities are very old, rooms look like the 70’s. I will never stay...More

Thank Travel X
Reviewed 24 January 2018 via mobile

Arrived at 10:30 and was very ill. Asked if I could have the room early as I desperately needed to lay down. I was told no and shown no compassion although they could see I was suffering. I was told to come back in a...More

Thank Janice F
Response from HotelEmperadorAmbato, Director General at Hotel EmperadorResponded 2 weeks ago

This is not the true. We respect all kinds of opinions and comments, even if we don´t agree, We respect freedom of opinion whenever true. Unfortunatelly this is not the case and we will not make coments about this.

Reviewed 3 July 2017

I stayed for nearly a week at the Hotel Emperador with a group. We all liked the stay. The location was good, with restaurants a short walk away, all the way from hot dog stands (across the street) to fast food to near-fine dining. The...More

Thank lapsrus
Response from HotelEmperadorAmbato, Director General at Hotel EmperadorResponded 28 July 2017

We really apreciatte all our guests that share their opinions about the experience at Hotel Emperador. We are very happy to know that they can feel the result of all our efforts in order to give them the best experience being far from home. We...More

Reviewed 18 December 2016 via mobile

We chose the Presidential Suite for our one night stay. AACC was broken! Had to call twice to find that out. Hotel offered us a fan, to change room in another floor or a discount on our stay. Tired as we were opted for the...More

Thank TomislavTopic
Response from HotelEmperadorAmbato, Director General at Hotel EmperadorResponded 22 February 2017
Google Translation

Hay situaciones que escapan al control de uno, y que a veces pueden suceder. El daño de un equipo no...More

Reviewed 18 May 2016 via mobile

The hotel is really nice and totally different to any other hotel around. The rooms were amazing and well-distributed. The pool area was neat and water was well-tempered. The gym was also on-point and had plenty of equipment. All of the staff were kind and...More

Thank Negra D
Response from HotelEmperadorAmbato, Director General at Hotel EmperadorResponded 19 May 2016

Thank you for chossing Hotel Emperador for your stay in Ambato, and thank you specially for been able to see the diference in beetween Hotel Emperador and other colagues in the city. I am really surprise about this wrong receptionist attitude. We are sorry about...More

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About
Amenities
Top amenities
Room Service
Restaurant
Spa
Free High Speed Internet (WiFi)
Breakfast included
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Wheelchair Access
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Concierge
Banquet Room
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Airport Transportation
Laundry Service
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Spa
Indoor pool
Pool
Bar/Lounge
Hot Tub
Fitness Centre with Gym / Workout Room
Sauna
Details
Price range
US$70 - US$115 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$70 - US$115 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (9)
Room & Suite (10)
Dining (4)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"If you want quiet, get a room away from the front."
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"I liked my room who had views to the center of the city and the park."
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"I recommend to book for a room on higher floors"
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"I think I stayed in 305. Southwest corner suite on third floor with view of park."
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