Fantastic Hotel. Beautiful view of the mountain and the flowers so well taking care. The suites are beautiful and the decoration expectacular. The Duruelo is one of my favor hotels in the world. Like always HERMOSA EXPERIENCIA
This hotel seems more a garden with rooms than a hotel with gardens all around! The staff are very friendly and helpful. The only thing that takes away from the experience is the fact that the staff don't speak english. A hotel of this category should have at least one fully bilingual staff per shift.
Such an amazing place! So many beautiful flowers everywhere. Outstanding landscaping! Very clean and friendly hotel! Super breakfast with beautiful views! Get a table outside on the balcony! Would return
We were going for breakfast and to remember old days when I stayed here 30 years ago but the security man at the entrance asked us to leave an ID card and carry a badge around our neck. No problem with doing that but we noticed a couple from outside going to use the spa allowed in by the same man without the need to leave a form of ID card of wear a badge. This place is very unwelcoming. We were told it has a good breakfast and that is why we were going. On the way back to our hotel which is in the main square (the Duruelo is a long way away and a good 20 minutes walk) we met a member of staff and asked her if what the security man did was the norm and she said no. She apologised but we shall never return. If they want people from outside to use their café and restaurants they should be welcoming and not so rude.…
We visited this hotel with family and we loved it! Excellent customer service, amenities, activities, food, everything!! Will be back for another visit in the future! The hotel has mini golf, bikes, pool, gym, beautiful sitting areas, and a great buffet breakfast. The staff was kind, friendly, and helpful!
We definitely recommend the hotel for friends and family. It has beautiful gardens and views. We had a great experience with all the staff. The beds aren’t comfortable enough for us, we expected better mattresses and blankets.
We stayed from Thursday to Monday and loved it. The hotel used to be a monastery, so it is very peaceful and you can see the whole village from the balcony. The staff is very friendly and attentive, the food is good, with vegetarian and vegan alternatives and kid-friendly options. The pool area is beautiful, with a view of the mountains that is breathtaking. The rooms are comfortable, with modern bathrooms, cable and free wifi. The overall colonial charm combined with beautiful gardens and charming reading rooms with antiques makes this place a gem.
I have stayed in this hotel many times before, this time we took a promotion and upgraded into a suite, however it had many issues: - The room didn’t have a phone so ordering room services was impossible I had to go down all 4 floors of stairs to get an order for my 2 year old, they indicate to send a WhatsApp or phone but no one answered - the staff didint pick up the room service we had to call again - The chimney wasn’t workin ok and at one point the smoke came down and everything was smelling of smoke we had to let the doors and windows open at 9 pm - The final day the hot water wasn’t working so cold showers for us and no shower for baby The staff is very friendly and breakfast is very good however the bad experience in the room considering that it was a suite and expensive made the experience very poor …
Oh my what a wonderful stay in a beautiful locations with beautiful flower and grounds. The staff were wonderful, friendly and helpful. We enjoyed massages one evening and the energy center was fascinating to experience with friends. Enjoyed the morning breakfast buffet. We really needed to stay longer to enjoy the grounds and area. The hotel is a central location for eco systems like oil collection and old batteries. They are an eco friendly hotel.
Great place, nice attention, great food and good facilities, I arrive to this hotel just for one night but fell very comfortable, I ask for a upgraded room and was comfortable aand nice the bath experience is great and the mountain backyard perfect¡ The kitchen was perfect also!
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing