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The Island Resort and Spa

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204 Reviews from our TripAdvisor Community

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Showing 139: English reviews
Denmark
Reviewed 23 August 2013

Located directly on the Beach of Chaweng, and very close to centre of Chaweng. We had a deluxe sea view room, which is located around the pool area, the room had what we needed and was kept clean. Staff was helpful but their English skills where below what could be expected of a tourist hotel.

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Helpful?
1Thank Kenneth_Pedersen
Wuthichai, Manager at The Island Resort and Spa, responded to this review

Thank you for choosing Island Resort and Spa, The Hotel Koh Samui for your recent stay in Koh Samui. We’d be grateful if you would review us on TripAdvisor. It’s the world’s largest travel site, helping millions of visitors every month plan the perfect trip. Our guests often tell us how helpful it is to read past guests' reviews before...

Isle of Wight, United Kingdom
Reviewed 22 July 2013

Booked a superior room to make use of Avios points, not a good choice as the room was dark and very dated. The bathroom was even worse with very poor facilities. Location is good on the beach at the north end of Chaweng so close to all bars and restaurants but quiet on the resort. The resort is not well...

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Helpful?
1Thank Eddie05150
NORA l, Front Office Manager at The Island Resort and Spa, responded to this review

Dear Eddie, Greetings from The Al' group ( The Island resort and Spa). Thank you very much for this comment as even you have experience a dissuade holiday, we appreciate that you still managed to stay with us. This message were been taken irrefragable as the Management of Al's group have the scheduled plan for a remedial program for their...

Phuket
Reviewed 24 June 2013

We stayed in one of the older cheaper rooms which was really in need of renovation although it did have a new AC unit installed. It's on the beach but the area in front is not ideal for swimming. It's a bit too close to the Ark bar which could be heard in the room at night. I wouldn't recommend...

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Helpful?
Thank ThailandLiveaboards
Naaldwijk, The Netherlands
Reviewed 22 June 2013 via mobile

This review is bassed on a one night stay in the oldest bungalows they've got. We booked a "chaep" (1000 bath) bungalow. The room is small and not clean. It needs renovation! The windows can't be closed properly and that makes it easy for bugs to get in to your room. And there are a lot bugs over there! Also...

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Thank henkenlinda
Reviewed 14 June 2013 via mobile

Originally booked Al's Huts but they were sold off and we were given the Island instead. Amazing place. Staff were lovely, the rooms were amazing and the location was just perfect. Really wonderful holiday.

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Thank BrendanM1979
Sydney, New South Wales, Australia
Reviewed 3 May 2013

Great experience at this hotel. We (myself and four other girlfriends) spent about 3 days at this island resort. Beautiful place and will definitely be coming back! Staff were exceptionally friendly and accommodating. We were in a two roomed bungalow and had 5 guests so they gave us an extra bed in the living room. Pool was great and overlooking...

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Helpful?
Thank Jennifer C
Wuthichai, ผู้จัดการ at The Island Resort and Spa, responded to this review

Thanks you choose us as your accommodation. Your feedback is valuable to me. I will try to update the hotel provide better service. And hope you will come back and visit us again later.

Reviewed 25 March 2013

It felt like we were showering in grey water. The shower was nothing but a hose coming out of the wall and the water smelt horrible! We were meant to have a queen bed. Instead, we had 2 single beds pushed together. It was like sleeping on a Brick wall with concrete for pillows. The staff are rude and unwilling...

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Thank Ambab89
London, United Kingdom
Reviewed 22 March 2013

we stayed here because the price was very appealing, we wasnt expesting much as it was so cheap but was happily suprised. The rooms are really cute with the rocking chairs on the front garden areas. the insides or the rooms are fine, perfect clean with all amentities. we payed for a basic room but was upgraded to a pool...

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Thank EMMAabouttheworld
NORA l, Front Office Manager at The Island Resort and Spa, responded to this review

To all our previous visiting guest of The Island Resort & Spa, It was an honor indeed that partly you have spent your holiday with our property (The Island Resort and Spa). The Management had come with a big project of this resort ,renovating it with a new look and image in order to serve our visiting guest with additional...

Perth
Reviewed 11 February 2013

Please do not even think of booking this, it was like staying in a prison, only worse!. Nothing like pictures they are from the fifties i think. Rooms filthy, showers are attached with one nail that dos'nt even spray down just all over bathroom, had to hold nozzle while washing, toilet is in shower and leaked everywere when flushed, staff...

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1Thank Marissa C
Maidstone, England, United Kingdom
Reviewed 5 February 2013

I have stayed at this resort before, the reception staff and the other staff around the resort seem friendly enough and helpful, the rooms are getting a bit dated now, but do the job. They are cleaned daily with fresh clean towels etc, so no problems there. There is also a mini bar in room as well, the pool area...

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Helpful?
Thank Ricardinio0

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about The Island Resort and Spa

Address: 162/21 Moo2, Chaweng, Bophut, Ko Samui 84320, Thailand
Region: Thailand > Surat Thani Province > Ko Samui > Bophut > Chaweng
Price Range: €0 - €0 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Island Resort and Spa 3*
Number of rooms: 6220
Also Known As:
The Island Hotel Koh Samui
Island Hotel Koh Samui
The Island Resort And Spa Ko Samui/Chaweng
Hotel Style:
#54 On the Beach Hotel in Chaweng
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Questions & Answers

Questions? Get answers from The Island Resort and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“garden rooms”
 of 5 bubbles mlc526, 7 Feb 2016 | Read review
“prefer the bangulows by the see”
 of 5 bubbles 166tinag, 5 Nov 2014 | Read review
“Go for the newer rooms. The older ones have A/C which is rather noisy, and the bathrooms are somewhat "worn".”
 of 5 bubbles dankuv, 21 Aug 2014 | Read review
“Pay more for the better rooms, unless you just want very basic accomodation”
 of 5 bubbles Edward_Xavier_Han, 9 Sep 2013 | Read review
“only room which are pool adn sea view , like beach villa etc not other”
 of 5 bubbles NadeemBJS, 5 Sep 2013 | Read review
5 of 5