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Centara Grand Beach Resort Samui

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Centara Grand Beach Resort Samui
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2,177 Reviews from our TripAdvisor Community

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Showing 1,659: English reviews
Barcelona, Spain
Reviewed yesterday NEW

The location is great, a vast lush garden, sunbeds at the two pools or in the shade of trees directly at the beach. Quiet but close to bars and restaurants in Chaweng. The rooms clean but a bit outdated but perfect service all over the place. Been there twice and already booked for next year.

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Helpful?
Thank gunter55
Singapore, Singapore
Reviewed 2 days ago NEW

This hotel has an ideal location, walking distance to the Chaweng Beach amenities but far enough away to be quiet. The hotel grounds and pools are excellent and well maintained and the beach not too busy. What lets the hotel down though is the rooms, this is an old hotel so has it's own attractions and feel but I felt...

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Helpful?
Thank WurlitzerOMT
Vadodara, India
Reviewed 4 days ago NEWvia mobile

We stayed on top floor with balcony overlooking the lush gardens and beach. The view from the balcony is wonderful. All the staff were professional, smiley and helpful. The atmosphere of the hotel is very peaceful and soothing.

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Helpful?
Thank pateltejas147
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this review

Dear pateltejas147, Thank you for the review. You're right, its hard to go wrong with the view from one of our top floor rooms-we're so glad you enjoyed that! Your positive feedback on our staff and the atmosphere of our resort is also appreciated very much. It was a pleasure having you as our guest and we look forward to...

Portland, Australia
Reviewed 5 days ago NEWvia mobile

Stayed at the resort for 10 nights. Throughout our stay we had no issues. Large buffet breakfast, clean room, nice pool and beach, good location. Unfortunately reported an issue at check out from the night before. Received very poor customer service. Was promised email with resolution but it's been a month and we have still not heard from centara. Unfortunately...

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Helpful?
1Thank Sara C
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this review

Dear Sara C., Thank you for sharing your review. On behalf of the management, please accept our sincere apologies over the lack of response to your correspondence. It seems that there was a miscommunication between our staff which led to this. I was under the impression that your query had already been answered. Upon my investigation, it seems that the...

Brighton and Hove, United Kingdom
Reviewed 1 week ago

We stayed on top floor with balcony overlooking the lush gardens and beach. Sunrise at around 7am was always spectacular. Spacious double room with bath and shower. The only criticism was that the air-conditioning was quite noisy so take ear plugs! The bathroom could do with a bit of an update but I understand there are newly refurbished rooms probably...

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Helpful?
Thank Lyn R
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this review

Dear Lyn R, Thank you for sharing your review. You made us smile mentioning your early morning routine. We also believe in the 'Early to Bed, Early to Rise' mantra and we never miss a sunrise. Thanks also for mentioning Oli, Zam and Kate. They were thrilled to have their service efforts recognized. Your feedback on the AC is also...

Reviewed 1 week ago

Spent our honeymoon in the pool villa. Room clean and spacious, but shower and toilet suite would benefit from renewal. Think the chain needs to invest heavily in this area within a few years, to match the quality which the gardens and frontage suggest. Location is good near one end of Chaweng beach, close enough for nightlife and shops on...

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Helpful?
1Thank David E
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this review

Dear David E., Thank you for sharing your review. Your observations and suggestions for improvement are appreciated. We actually had a spirited discussion on some of these points at our daily brief this morning. We were so pleased that you'd have no hesitation in returning. We're grateful for your support and look forward to the pleasure of welcoming you back...

Shenzhen, China
Reviewed 1 week ago

The hotel is at chaweng,which is not very far from central festical mall.The view of the room is very good,and the beach and swimming pool is nice.The breakfast is delicious and the spa is very comfortable!

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Helpful?
1Thank 85,383,417
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this review

Dear 85383417, Thank you for the nice review. We're so pleased that you enjoyed our beautiful, bountiful breakfast. You're right about the proximity of Central Festival shopping mall. It's an easy walk from our resort and many of our guests choose to walk down there on the street and then back on the beach. It's very safe and well-lit, with...

Reviewed 2 weeks ago via mobile

My partner and I stayed here for 5 nights and what an incredible experience. All the staff are so welcoming and the hotel itself is so beautiful. Breakfast has a massive variety and there is multiple pools which is good if you're wanting some quiet time away from all the families/children. It is right on the beach and probably 5...

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Helpful?
1Thank Emma L
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this review

Dear Emma L., Thank you for sharing your incredible experience! We really liked that you shared the tidbit about quiet time. We believe our resort has a wonderful advantage over other properties on Chaweng Beach in that with our expansive beachfront and lush, open gardens there’s always a peaceful spot available. We're glad you enjoyed that aspect! We also appreciate...

Bratislava, Slovakia
Reviewed 2 weeks ago

I spent in the hotel 1 week from 24th of January till 1st of February with my son. We had room 801 with the private pool that we liked very much. The aircondition was quite noisy and we were told that it cannot be switched off. The air in the room was not the best but the staff was very...

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Helpful?
Thank Sonamakulova
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this review

Dear Sonamakulova, Thank you for sharing your review. We're glad to hear that you and your son had an enjoyable experience and your pool suite. It's kind of you to mention the efforts of our staff to make your stay more comfortable. It was a pleasure having you as our guest and we hope to have the opportunity to welcome...

Perth, Australia
Reviewed 2 weeks ago

Me and my family stayed 7night at the resort,we had sea view.the place is beautiful clean and friendly staff.the bathrooms needed bit up dating but overall was clean.it was walking distance to shops and shopping center breakfast wasn't that great compare to all the places I have been

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Helpful?
1Thank Sabiha K
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this review

Dear Sabiha K., Thank you for the short review on your recent stay with us. We don't often get negative feedback on our breakfast, but we're always open to improvement. You may be interested to hear that we've just welcomed a new Executive Chef to our team and he's demonstrating a very high level of culinary skill. We hope that...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Spa
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Superbly located along Chaweng, Koh Samui’s finest beach. Centara Grand Beach Resort Samui offers first class Thai hospitality. Enjoy the exceptional facilities of this award winning deluxe resort which combines the spirit and culture of the island with a tranquil ambiance and sheer beauty. A choice destination for lovers of water sports in particular and everyone in general. ... more   less 

Additional Information about Centara Grand Beach Resort Samui

Address: 38/2 Moo 3, Borpud | Chaweng Beach, Chaweng, Bophut, Ko Samui 84320, Thailand
Region: Thailand > Surat Thani Province > Ko Samui > Bophut > Chaweng
Price Range: €141 - €260 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Centara Grand Beach Resort Samui 5*
Number of rooms: 203
Reservation Options:
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Also Known As:
Centara Grand Beach Resort Samui Hotel Chaweng
Centara Grand Beach Hotel
Hotel Centara Grand Beach
Centara Grand Beach Resort Samui Ko Samui/Chaweng
Hotel Style:
#2 Business Hotel in Chaweng
#6 Spa Hotel in Chaweng
#6 Family Hotel in Chaweng
#7 Luxury Hotel in Chaweng
#8 Romantic Hotel in Chaweng
#10 On the Beach Hotel in Chaweng
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Questions & Answers

Here's what travellers have asked, with answers from Centara Grand Beach Resort Samui staff and other travellers.
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Liverpool, United Kingdom

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Questions? Get answers from Centara Grand Beach Resort Samui staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“upper floors with ocean views”
 of 5 bubbles 771lynr, 12 Feb 2017 | Read review
“Villas have nice plunge pool but limited view of ocean”
 of 5 bubbles H8275GRdavide, 12 Feb 2017 | Read review
“Top floor sea view”
 of 5 bubbles 919sabihak, 2 Feb 2017 | Read review
“All rooms have nice views, block 6 and 7 are nearer the pool, while blocks 2 and 3 are nearer the spa and gym.”
  • Amazing sunrise and sunset views plus the crashing ocean waves from your balcony!
 of 5 bubbles YongBin, 25 Jan 2017 | Read review
“Hotel is on the beach which is suppose to be amazing. Rooms with sea view are not necessary sunnier or quieter It has a larger balcony.”
 of 5 bubbles , 22 Jan 2017 | Read review
5 of 5