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The Sarann

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448 Reviews from our TripAdvisor Community

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Showing 312: English reviews
Melbourne, Australia
Reviewed 28 October 2016

The Sarann had a wonderful view of the bay. Although there were rocks below and you couldn't swim right there, the infinity pool stood out. The location was a little out of the main Ko Samui center and being situated on a main road it was at times a little noisy,. We must say though the staff were wonderful and...

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Thank angelme831
TheSarann, Director of Sales at The Sarann, responded to this review

Dear Angelme831, Greetings from The Sarann! Thank you for taking time to share your experience with others. We are sorry that our property didn't meet your expectations in some areas. Your feedback is much appreciated and we will definitely to do our best to improve our facilities in the room for your stay next time. We are now doing some...

A TripAdvisor Member
Level Contributor
17 reviews
10 hotel reviews
11 helpful votes
Reviewed 22 October 2016 via mobile

We stayed in one of the Saranns ocean front villas with a private pool for 6 nights. The view whilst pleasant, was extremely busy with numerous jet skis in operation throughout the day and the blaring of music from chaweng audible at night. There are quieter places with stunning views around the island - think W resort, intercontinental and six...

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Thank A TripAdvisor Member
TheSarann, Director of Sales at The Sarann, responded to this review

Dear value guests, Greetings from The Sarann! Thank you for taking time to share your experience with others. We are sorry that our property didn't meet your expectations in some areas. Your feedback is much appreciated and we will definitely to do our best to improve our facilities in the room for your stay next time. We will definitely look...

Reviewed 22 October 2016

The Sarann is a beautiful and serene place to stay at Ko Samui. It is indeed blissful to sit and have a drink besides the infinity pool. One gets lost in the beauty and stillness of the place. The staff is very hospitable and rooms very spacious. Spa is amazing. Overall a lovely experience.

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Thank Nidhi B
TheSarann, Director of Sales at The Sarann, responded to this review

Dear Nidhi B, Greetings from The Sarann!! Thank you for taking time for such a fabulous Tripadvisor review. We are thrilled to read that you had such an amazing time for your stay in our resort, enjoyed our service and took full advantage of our facilities as well as your enjoyable with our infinity pool! It is encouraging to read...

Reviewed 12 October 2016 via mobile

A very nice place.nice room, not that new but very lovely.we stayed for ten days.got a big room and a small one, enough for 4 people.the little one needs to sleep with us... very nice wellcome and they fix things quickly-tere no water, or a bad smell.the hotel is 3 km far from the center.150 bht by tooktook or a...

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2Thank shilatbensimhon
TheSarann, Director of Sales at The Sarann, responded to this review

Dear Shilatbensimhon, Greetings from The Sarann!! Thank you for taking time for such a fabulous Tripadvisor review. We are thrilled to read that you had such an amazing time for your stay in our resort for 10 days, enjoyed our room, service and enjoyed our facilities! It is encouraging to read your positive words about our team and rest assured...

London
Reviewed 28 September 2016 via mobile

Fabulous welcome from attentive staff. Room was everything is hoped for. We booked the pool villa and I'd highly recommend it. Room was clean and spacious with an abundance of complimentary toiletries. The views were as advertised, stunning. Nothing was too much trouble for the staff who went out of their way to be friendly and try to interact with...

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2Thank Monkfairy
TheSarann, Director of Sales at The Sarann, responded to this review

Dear Monkfairy, Greetings from The Sarann!! Thank you for taking time for such a fabulous Tripadvisor review. We are thrilled to read that you had such an amazing time for your stay in our resort, enjoyed our service and our facilities! It is encouraging to read your positive words about our team and rest assured that we will pass the...

Luxembourg City, Luxembourg
Reviewed 13 September 2016

Great food - Thai menu with lots of great things to try. Great service - very helpful and polite. Great room - we had a jacuzzi room and the pool rooms looked even better. Airport pickup and drop off made a huge difference after our long journey and we arrived relaxed, chilled and excited and went off again the same...

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1Thank MattPhotos
TheSarann, Director of Sales at The Sarann, responded to this review

Dear MattPhotos, Greetings from The Sarann!! Thank you for taking time for such a fabulous Tripadvisor review. We are thrilled to read that you had such an amazing time for your stay in our resort, enjoyed our service and our facilities! It is encouraging to read your positive words about our team and rest assured that we will pass the...

Reviewed 18 August 2016

Unfortunately, I agree fully with the review titled Disappointment. I'm giving it two stars as the the staff are friendly, the spa (and staff) is great and the private pool + view are priceless. That's where it stops though. there are some unacceptable flaws, some of which can be easily remedied - which show lack of care/tight budget restrictions from...

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2Thank Joseph Spiter I
Macao SAR CHINA
Reviewed 15 August 2016 via mobile

Got a sea villa with pool. It's spacious but not very well settled. It's old, not build with good materials and badly maintained, so... Breakfast by the sea but lot of flies and with road noises. Nice staff but inefficient. Free wifi but doesn't always work. The list goes on. So for about 200 euros/night and even in Koh Samui,...

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Thank Fititiou
Reviewed 15 August 2016

My boyfriend and I decided to splurge on a hotel and decided with The Saraan. We went with a beachfront villa because they looked so pretty in the Tripadvisor photos. When we got there, we were so disappointed! The resort is not as nice as it looks in the photos. PROS - The view is gorgeous. That's it. CONS -...

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5Thank Hollie C
Australia
Reviewed 13 August 2016 via mobile

The resort is definitely not as nice as the photos.. It's not really on the beach but on some rocks. The pool villa was old, unclean, lack of maintenance and very often stinks. Service was inefficient. You have to repeat at least twice to get what you want. Housekeeping was so rough. Breakfast is poor. Swimming pool was not very...

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2Thank del_marlboro

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
The Sarann, Koh Samui is a sublime blend of luxury and nature where is located on the tip of the beautiful and serene Chaweng Noi Beach, just 20 minutes from Samui Int'l Airport. The short drive from the airport is a dazzling introduction to the eclectic spirit of Koh Samui, winding through small villages and passing through a lively emergent quarter, before arriving at the resort's scenic surroundings of a lush tropical forest backdrop. ... more   less 

Additional Information about The Sarann

Address: 95-96 Moo 3, Chaweng Noi Beach, Tambol Bophut, Chaweng, Bophut, Ko Samui 84320, Thailand
Region: Thailand > Surat Thani Province > Ko Samui > Bophut > Chaweng
Price Range: €63 - €221 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Sarann 4.5*
Number of rooms: 49
Reservation Options:
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Also Known As:
The Sarann Hotel Chaweng
Sarann Hotel Chaweng
The Sarann Ko Samui/Chaweng
Hotel Style:
#19 Spa Hotel in Chaweng
#22 Luxury Hotel in Chaweng
#32 On the Beach Hotel in Chaweng
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Questions & Answers

Here's what travellers have asked, with answers from The Sarann staff and other travellers.
13 questions
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Questions? Get answers from The Sarann staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool villa - less noise from the road, and gives direct sea view. The beach in front is rock based so there's no one in sight.”
NickHtrippin, 6 Mar 2017 | Read review
“Wish I had booked a private pool villa, they looked amazing!”
emmasL1652PZ, 26 Jan 2017 | Read review
“Try to not get a room at the back closest to the road, loud motorbikes throughout the night”
ajhurley95, 4 Dec 2016 | Read review
“The private villa looks better especially for a romantic getaway”
angelme831, 28 Oct 2016 | Read review
“if you do go, go for a pool villa.”
executivechefp2016, 17 Aug 2016 | Read review
5 of 5