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Best Western Forest Hills Hotel

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1 room 2 adults 0 children
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729 Reviews from our TripAdvisor Community

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Showing 726: English reviews
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Reviewed 4 days ago NEWvia mobile

All the staff are very friendly and pleasant. The room was very clean and comfortable. The food was tasty. However, dinner did seem on the expensive side for the quality and atmosphere. That said I don't know the going price for the area. I would definitely use the hotel again if in the area.

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Thank John T
Oldham, United Kingdom
Reviewed 1 week ago via mobile

Stayed Friday night on evening meal, bed and breakfast basis at a reasonable rate. On arrival, there was a friendly welcome and we were allocated a ground floor room (111) which was very nice. The view from the room was trees but you had to open the net curtain to see them. We used the pool, steam room and sauna...

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Thank TIJ59
Wallasey, United Kingdom
Reviewed 2 weeks ago

Had a one night stay Friday last,good food and a very enjoyable stay,the fastest check In my life! Spa was very good went there after 6.00pm so all children were leaving So no screamers to disturb us in the jacuzzi.Staff very friendly and welcoming.

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Thank Thomas O
ForestHillsHotel, General Manager at Best Western Forest Hills Hotel, responded to this review

Thank you for posting your review on Trip Advisor. Dear Thomas O Thank you for posting your recent review. I was delighted to read that you had a very enjoyable overnight stay with us that you found all the staff to be very friendly and welcoming. Thank you for your comments it will be my pleasure to pass them on...

Liverpool, United Kingdom
Reviewed 3 weeks ago

The basis of our visit was an ad hoc night away on a Groupon deal but with an upgrade to an executive room. My summary is that if you are wanting a gastronomic experience then perhaps you should try elsewhere but if you are happy with a nice room (with whirlpool bath), good leisure facilities and helpful staff then you...

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Thank Graham W
ForestHillsHotel, General Manager at Best Western Forest Hills Hotel, responded to this review

Dear Graham W Thank you for your candid review. We apologize that your recent stay did not meet all your expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide...

Manchester, United Kingdom
Reviewed 3 weeks ago

*Please note, whenever I have a bad experience with a hotel I always make every effort to resolve the issue both at the time, and also after my stay. I contacted the hotel 6 days ago to outline my issues, and have had no response. Therefore my review is below. I have just returned from a 1 night stay at...

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Thank Chris K
ForestHillsHotel, General Manager at Best Western Forest Hills Hotel, responded to this review

Dear Chris K Thank you for taking the time to write a review about your stay with us. We strive very hard to make each and every guest's stay perfect however it appears we fell short in certain areas during your visit. I would like to apologize again for the issues you had, I was pleased that I had the...

Liverpool, United Kingdom
Reviewed 3 weeks ago

I went to this hotel in Frodsham on a hen weekend. It was perfect from start to finish and Tracey in the events team couldn't do enough for me. We had a great weekend which included a treatment, use of the amazing facilities, a 3 course meal and an overnight stay - all for £99. I am definitely going back...

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Thank Caroline J
ForestHillsHotel, General Manager at Best Western Forest Hills Hotel, responded to this review

Thank you for posting your review on Trip Advisor. I was delighted to read that you and your hen party had a great weekend stay with us that you found the staff very attentive and enjoyed using the amazing facilities. You cant fault us, praise indeed thank you it will be my pleasure to pass on your kind and positive...

Lichfield, United Kingdom
Reviewed 4 weeks ago

Review collected in partnership with Best Western GB
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Thank Alandmeg
ForestHillsHotel, General Manager at Best Western Forest Hills Hotel, responded to this review

Shoreham-by-Sea, United Kingdom
Reviewed 4 weeks ago

A Very GOOD and FRIENDLY welcome from a lovely desk staff , an easy check in having previously booked on line , without any hitches. So clean and tidy, No problem finding the room allocated and really impressed with my room. Having already eaten I did not take advantage of dinner that evening. I relaxed after a long drive watching...

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Thank Pete143
ForestHillsHotel, General Manager at Best Western Forest Hills Hotel, responded to this review

Dear Pete143. Many thanks for your great review on Trip Advisor following your recent stay with us. We are delighted you had a great overnight stay and rest assured we will investigate the issue with the radiators in the room. Hopefully we will see you again very soon. Kind Regards Kieran McCabe General Manager

Cheshire, England
Reviewed 4 weeks ago

Stayed in family room (3 adult ladies) which consisted of double and two single beds. Very spacious and well cleaned room, nice bathroom, had mini fridge and large t.v. Bright room with lots of lights and large window overlooking side of forest. Check quick and easy, booked B&B pre-paid at good price of £90 per room direct with BW. Two...

Review collected in partnership with Best Western GB
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Thank santaponsalovers
ForestHillsHotel, General Manager at Best Western Forest Hills Hotel, responded to this review

Dear santaponsalovers. Many thanks for taking the time to post your review on Trip Advisor following your recent stay with us here at the Best Western Forest Hills Hotel. I was delighted to read your fantastic comments and will ensure they are passed on to all the team at the hotel and to the ladies at Techniq as well as...

Ashbourne, United Kingdom
Reviewed 18 February 2017 via mobile

We were really impressed with this hotel. The check in was so efficient and friendly. Our family room was massive with space for a double, 2 proper single beds and a sofa. The leisure centre was very well equipped with a decent size swimming pool. Breakfast was plentiful with a great choice and lovely views. Yes in parts the hotel...

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Thank David S
ForestHillsHotel, General Manager at Best Western Forest Hills Hotel, responded to this review

Dear David S. Many thanks for taking the time to post your review on Trip Advisor following your family's visit to the Hotel. We are delighted that you found our facilities exceeded your expectations and as I have said in previous responses we do have a number of peach bathrooms that we will be refurbishing as and when we can...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Best Western Forest Hills Hotels a modern 3 Star Hotel.Situated just off the M56 yet set amidst beautiful Cheshire countryside.The panoramic views across the Cheshire Plains and the Mersey Estuary instantly tells you that the Best Western Forest Hills is something different.Set amongst quiet woodland,away from the hustle and bustle of the city,for a perfect nights sleep,yet just minutes away from the M56 which opens up the delights of Cheshire and North Wales and just a 20 minute drive from Chester.A perfect base for exploring the countryside,with the sandstone Trail on the doorstep.Ideal for families and Leisure Breaks.Cheshire Oaks Outlet Village for shopping and fun for the family at Chester Zoo,Blue Planet Aquarium and Gullivers World. ... more   less 

Additional Information about Best Western Forest Hills Hotel

Address: Overton Hill, Frodsham WA6 6HH, England
Region: United Kingdom > England > Cheshire > Frodsham
Price Range: €65 - €132 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Forest Hills Hotel 3*
Number of rooms: 58
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Forest Hills Hotel staff and other travellers.
5 questions
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Questions? Get answers from Best Western Forest Hills Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Definitely upgrade to an exec room”
 of 5 bubbles 880grahamw, 5 Mar 2017 | Read review
“Avoid rooms overlooking the restaurant, ask for a modern room”
  • Goodnight Sweetheart, all my prayers are for you, Goodnight Sweetheart, I'll be watching o'er yo
 of 5 bubbles 231chrisk, 2 Mar 2017 | Read review
“Rooms are very good, especially the executive & accessible ones but family rooms offer great value for young families.”
 of 5 bubbles coletteb93, 17 Feb 2017 | Read review
“Views at the back of hotel have beautiful view of Cheshire plains”
 of 5 bubbles 287Barbara, 29 Dec 2016 | Read review
“The views from the bar restaurant are very good”
 of 5 bubbles peterafWales, 1 Nov 2016 | Read review
5 of 5