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Best Western Forest Hills Hotel

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Traveller (108)
Room & Suite (50)
Dining (12)
Overview
  • Excellent48%
  • Very good33%
  • Average12%
  • Poor5%
  • Terrible2%
Travellers talk about
“swimming pool”(37 reviews)
“western hotels”(9 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (905)
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Traveller rating
415
304
114
45
23
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LanguageEnglish
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415
304
114
45
23
Show reviews that mention
All reviewsleisure facilitiesswimming poolwestern hotelsmersey estuaryleisure clubfamily roombit datedexecutive roomchester zoosauna and steam roomrestaurant staffnorth walesdouble bedenjoyable stayevening meallovely hotelan overnight stay
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1 - 5 of 901 reviews
Reviewed 2 days ago via mobile

Just returned from the forest hills in Frodsham what can I say it's like a home from home the staff are great Elaine in the dining room and all her staff especially Shirley are so very welcoming Elaine and her staff on reception are wonderful...More

Thank probbing
Reviewed 1 week ago

What a pleasure to stay in this hotel. The staff were all courteous and helpful with a ready smile. Receptionist Katherine was mithered the most but was always ready to help. Great leisure facilities and food. The views are stunning but the hotel is on...More

Thank jcowleynwc
Response from ForestHillsHotel, General Manager at Best Western Forest Hills HotelResponded yesterday

Dear jcowleynwc Many thanks for posting your 5 star review on Trip Advisor and I will personally ensure Katherine is made aware of your very kind comments. Its fantastic when our guests give us such great feedback and even more so when an individual is...More

Reviewed 1 week ago

The hotel itself, staff, location were fab, no complaints, clean friendly and very welcoming. The air conditioning in the rooms needs looking at, we had a sleepless night mostly due to the heat, but when you got too hot to sleep you turned the air...More

1  Thank ell_son10
Response from ForestHillsHotel, General Manager at Best Western Forest Hills HotelResponded yesterday

Dear ell_son10 Many thanks for taking the time to post your review on Trip Advisor and we are delighted you found the staff and location fab, We appreciate all levels of feedback as it gives us an opportunity to enhance our service for our guests....More

Reviewed 1 week ago via mobile

Just completed another fabulous gym class at FH and feel super motivated to smash it again next week. I have attended all of the huge range of classes on offer, from dance style fitness, or high intensity circuits, right through to peaceful yoga. In my...More

Thank zodie
Response from ForestHillsHotel, General Manager at Best Western Forest Hills HotelResponded yesterday

Dear zodie Many thanks for taking the time to post your review of the Gym Classes on Trip Advisor its great that the team can offer our members and guests such an energetic and diverse range of exercises. I will pass your very kind comments...More

Reviewed 2 weeks ago

The hotel is in a lovely location looking out over Runcorn close by and Liverpool in the distance. Food fine, rooms grand but the really important thing is the super-friendly and helpful staff. Our group had problems trying to accommodate a visiting American speaker and...More

Thank maryspears09
Response from ForestHillsHotel, General Manager at Best Western Forest Hills HotelResponded 2 weeks ago

Dear maryspears09, Thank you for your lovely comments regarding your recent visit to us. We are very lucky to have such wonderful views. I am pleased to hear that our staff were so helpful and I will be sure to pass on your kind comments...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free High Speed Internet (WiFi)
Free Parking
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Pets Allowed ( Dog / Pet Friendly )
Free Parking
Wheelchair Access
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Conference Facilities
Non-Smoking Hotel
Dry Cleaning
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$77 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$77 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (108)
Room & Suite (50)
Dining (12)
Business Centre & Event Rooms (15)
Questions & Answers
Ask a question
Rupert E
30 June 2018|
AnswerShow all 3 answers
Response from Kai G | Reviewed this property |
I think the pool closes at 9/10pm but was open from 7am.
0
Votes
mackemman73
11 July 2017|
Answer
Response from ForestHillsHotel | Property representative |
Hi Breakfast costs are as follows £10.50 Adults £5.00 for children 4-12 Free of charge for children under the age of 3 When 2 adults pay two full English breakfast charges children under the age of 12 eat breakfast free... More
1
Vote
Kt_543
8 July 2017|
AnswerShow all 6 answers
Response from ForestHillsHotel | Property representative |
Morning On your arrival and checking in the reception team can make those arrangements for you or alternatively give us a call and we can get you booked in priority is given to hotel guests. Look forward to seeing you next... More
1
Vote
Room Tips
"Ask for a room with a view"
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"Ask for a room with a view"
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"No lift available"
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"everywhere easy access and quiet in most rooms."
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