We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Traveller (3300)
Room & Suite (929)
Storyboard
You may also like
See all
Nearby Hotels
Overview
  • Excellent44%
  • Very good37%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
“pool bar”(495 reviews)
“half board”(280 reviews)
“superior room”(227 reviews)
AMENITIES
Free Internet
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Barcelo Santiago
Special Offer: Up to 15% discount
Offers from Barcelo Santiago
Special Offer: Up to 15% discount
You may also like
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (6,569)
Filter reviews
4,199 results
Traveller rating
1,758
1,561
590
200
90
Traveller type
Time of year
LanguageEnglish
More languages
1,758
1,561
590
200
90
Show reviews that mention
All reviewspool barhalf boardsuperior roomla gomerasea viewair confantastic viewsreception stafflos gigantes cliffslovely hotelold dogs new tricksplenty of sunbedsrelaxing holidayanimation teamthomson repplenty of choicemost nights
FilterEnglish
Updating list...
1 - 5 of 4,199 reviews
Reviewed today

Lovely hotel and scenery but we asked for a double room and got 2 singles so not comfy at all. The food was lovely as I’m vegetarian it had lots of variety I would definitely stay here again.the scenery was beautiful.

Review collected in partnership with Barcelo Hotels & Resorts
Thank elliemann10
Hotel's Favourite
Reviewed 20 March 2018

Arrival was a bit chaotic due to several buses turning up within a few minutes. Only one on reception but it was soon sorted and extra staff appeared from the back room. There was iced water available in lobby by check in but no glasses...More

5  Thank TheAlijon
Response from GEM B, Director de Relaciones Públicas at Barcelo SantiagoResponded 23 March 2018

Dear Guest, Thank you so much for your very detailed feedback of your stay with us at Barceló Santiago. Your comments is very impoart to us. We inform you that as soon as we read your review regarding one of our staff members, we have...More

Reviewed yesterday

This was a wonderful experience from the moment I crossed the threshold of the hotel. The receptionist was exceptional in every way; she explained everything with great care. Whilst all this was happening glasses of prosecco appeared to assist us in settling in. The staff...More

Thank Frank2510
Reviewed yesterday

We will go back to this hotel - thoroughly recommend. Great views from all over the hotel of Los Gigantes. Excursions in plentiful supply to all areas of the island although secluded in its location. Food and service great.

Review collected in partnership with Barcelo Hotels & Resorts
3  Thank ryanlovatt
A TripAdvisor Member
11
Reviewed 2 days ago

Wonderful views, clean hotel, good pools, good range of food on all meals, bar had a good range of drinks of offer too. The room was spacious and comfy Exceeded expectations! Would definitely return!!More

Review collected in partnership with Barcelo Hotels & Resorts
1  Thank A TripAdvisor Member
Response from GEM B, Director de Relaciones Públicas at Barcelo SantiagoResponded yesterday

Dear Guest, We would like to thank you for taking your time to inform us about your recent stay with us, we are truly pleased to read that we have managed to exceed your expectations. Thank you for your kind comment about our staff, they...More

View more reviews
Most Booked Properties in Tenerife
See allSee all
About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Beachfront
Room Service
Free Internet
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$121 - US$249 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Puerto de Santiago
#1 Green Hotel in Puerto de Santiago
#4 Family Hotel in Puerto de Santiago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$121 - US$249 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Puerto de Santiago
#1 Green Hotel in Puerto de Santiago
#4 Family Hotel in Puerto de Santiago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (3300)
Room & Suite (929)
Pool & Beach (423)
Dining (177)
Amenities (37)
Family and Play Areas (20)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Bfordx
22 June 2018|
Answer
Response from LynnetteMarple | Reviewed this property |
A small child’s pool no slides and I think children have to be 3 upwards to be left in children’s club
2
Votes
natcole2015
13 June 2018|
AnswerShow all 3 answers
Response from jackie p | Reviewed this property |
The entertainment ok they have different every night but best place I found to go especially on Sunday Tuesday Thursday is Route 66 from 9.15 there are two singers on we had two fabulous nights in here and drinks are English... More
2
Votes
Room Tips
"Our room (561) was near to the theatre and we experienced some noise from the entertainment."
Read review
"Sea view, level 3 - fantastic views!"
Read review
"avoid the ground floor rooms which lack privacy"
Read review
"Would definitely recommend a sea view room."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing