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All reviewspool barhalf boardsuperior roomla gomerasea viewair confantastic viewslos gigantes cliffslovely hotelold dogs new tricksplenty of sunbedsanimation teamrelaxing holidaythomson repreception staffplenty of choicelunch and dinner
We were very disappointed by the hotel.
We were given a room on the ground floor and people waking past could look right in.
The room smelt off sewage so we reported it to the hotel and asked for a different room higher up.
The hotel is very well maintained from the public areas to the rooms and the grounds. The staff are professional and smartly dressed. We had booked a superior room with a sea view which I believe was worth it having lovely views out to sea...More
4 Thank Boxerdogs1
Response from santiagorrpp, Director de Relaciones Públicas at Barcelo SantiagoResponded 4 weeks ago
We want to thank you for taking your time to write about your fantastic experience in Barceló Santiago. To us is very important to know how our guests feel about the time they spent here and how we can improve ourselves to give...More
Arrived at hotel reception and were given usual card to fill in with passport details.no welcome drinks were offered and whole experience was very disappointing.have stayed in four star hotels and always love the welcome drink and staff telling you about facilities. Room was pleasant...More
Recently went for a week early Feb, had all inclusive board. First off our sea view room was not ready so we had one night in a different room, this was not an issue however having to check out at 12pm then wait and check...More
3 Thank Lucindamay1
Response from santiagorrpp, Director de Relaciones Públicas at Barcelo SantiagoResponded 4 days ago
First of all, we would like to thank you for taking a moment to send us information about your last stay with us, although we are sorry to hear you were not completely satisfied due to several points you found not appropriate and...More
I agree with most of the reviews shown below.
The hotel is in a great position, with views acrocss the sea to La Gomera and also views up and down the coast, particularly Los Gigantes.
Before we came, we knew from reading Trip Advisor, that...More
4 Thank StephEastMidlands
Response from santiagorrpp, Director de Relaciones Públicas at Barcelo SantiagoResponded 5 days ago
We are glad to hear you all had such a good time during your recent stay with us. We would like to thank you for the remarks that you wrote in Tripadvisor. As you know it is our main intention to provide you...More